Analysis from 201912_27623_journal_log.txt
Early on during boot we see:
kernel: EDID block 0 (tag 0x00) checksum is invalid, remainder is 61
kernel: [00] BAD 00 ff ff ff ff ff ff 00 04 69 c4 24 cc 83 03 00
kernel: [00] BAD 2c 18 01 03 80 35 1e 78 2a a0 a5 a6 56 52 9d 27
kernel: [00] BAD 0f 50 54 a0 00 00 00 00 00 00 00 07 ff ff ff ff
kernel: [00] BAD ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
kernel: [00] BAD ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
kernel: [00] BAD ff ff ff ff ff ff ff ff fe 00 00 00 00 00 00 00
kernel: [00] BAD 00 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
kernel: [00] BAD ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff
kernel: EDID has corrupt header
kernel: i915 0000:00:02.0: [drm] Cannot find any crtc or sizes
Then as GNOME Shell (Wayland) is starting up it suddenly terminates with
SIGKILL.
There's no clear indication of why, but just before we see "kernel: EDID has
corrupt header" again.
Oct 23 13:56:26 dell-precision-3440-c27623 kernel: EDID has corrupt header
Oct 23 13:56:26 dell-precision-3440-c27623 systemd[1572]:
org.gnome.Shell@wayland.service: Main process exited, code=killed, status=9/KILL
We are then kicked back to GDM which falls back to Xorg mode and keeps
printing:
kernel: EDID has corrupt header
kernel: EDID block 0 (tag 0x00) checksum is invalid, remainder is ###
kernel: workqueue: i915_hpd_poll_init_work [i915] hogged CPU for >10000us 4
times, consider switching to WQ_UNBOUND
(You now see `Authorization required, but no authorization protocol
specified` because Xorg is running as the GDM user and you did not
specify an XAUTHORITY file -- that is expected)
There seems to be something wrong with the connection to the monitor, although
that probably should not be killing GNOME Shell...?
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/2085404
Title:
No display after booting
Status in linux package in Ubuntu:
New
Status in xorg package in Ubuntu:
New
Bug description:
[Impact]
No display is shown after booting the machine.
[Reproduce]
1. connect a monitor to the machine and boot it.
2. ssh into the machine and check the display using the following commands:
$ export DISPLAY=":0.0"
$ xrandr
[Fail rate]
5/5 (100% failure rate)
[Expected result]
Screen 0: minimum 320 x 200, current 1024 x 768, maximum 16384 x 16384
DP-1 disconnected primary (normal left inverted right x axis y axis)
HDMI-1 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
HDMI-2 disconnected (normal left inverted right x axis y axis)
DP-3 disconnected (normal left inverted right x axis y axis)
HDMI-3 disconnected (normal left inverted right x axis y axis)
[Actual result]
Authorization required, but no authorization protocol specified
Can't open display :0.0
[Additional information]
https://certification.canonical.com/hardware/201912-27623/
https://certification.canonical.com/hardware/202005-27944/
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.8.0-48.48-generic 6.8.12
Uname: Linux 6.8.0-48-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
BootLog:
CasperMD5CheckResult: pass
CloudArchitecture: x86_64
CloudID: maas
CloudName: maas
CloudPlatform: maas
CloudSubPlatform: seed-dir (http://10.102.160.2:5248/MAAS/metadata/)
Date: Wed Oct 23 14:10:39 2024
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
DkmsStatus: fwts-efi-runtime-dkms/24.09.00: added
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation CometLake-S GT2 [UHD Graphics 630] [8086:9bc8] (prog-if 00
[VGA controller])
Subsystem: Dell CometLake-S GT2 [UHD Graphics 630] [1028:09aa]
InstallationDate: Installed on 2024-05-31 (145 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 413c:2107 Dell Computer Corp. KB212-B Quiet Key
Keyboard
Bus 001 Device 003: ID 0781:5530 SanDisk Corp. Cruzer
Bus 001 Device 004: ID 0cf3:e007 Qualcomm Atheros Communications
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: Dell Inc. Precision 3440
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-48-generic
root=UUID=696f0fb9-b9c8-410a-abed-8efe16d0560a ro
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/31/2020
dmi.bios.release: 1.0
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.0
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.0.0:bd03/31/2020:br1.0:svnDellInc.:pnPrecision3440:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct3:cvr:sku09AA:
dmi.product.family: Precision
dmi.product.name: Precision 3440
dmi.product.sku: 09AA
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.120-2build1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.9-0ubuntu0.2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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