** Description changed: - [Summary] + [Impact] During the SRU testing, I found many laptops displayed a black screen after booting. Those machines are still alive and able to access via ssh, just nothing displayed on the screen. After a brief check, those affected machines that I inspected are all Meteor Lake machine. I just attached the journal.log from one of the affected machines. - [Reproduce steps] + [Test Case] 1. restore the system the initial state. 2. run dist-upgrade 3. enable proposed pocket. 4. apt install linux-generic-hwe-22.04 5. reboot [Fail rate] 5/5 [Expected result] Machines can boot into desktop environment. [Actual result] Nothing display. [Additional information] Affected machines that I inspected are listed below https://certification.canonical.com/hardware/202312-33277/ https://certification.canonical.com/hardware/202312-33278/ https://certification.canonical.com/hardware/202312-33279/ https://certification.canonical.com/hardware/202312-33291/ https://certification.canonical.com/hardware/202312-33251/ https://certification.canonical.com/hardware/202312-33252/ https://certification.canonical.com/hardware/202312-33253/ https://certification.canonical.com/hardware/202312-33254/ https://certification.canonical.com/hardware/202312-33255/ https://certification.canonical.com/hardware/202403-33527/ https://certification.canonical.com/hardware/202403-33526/ https://certification.canonical.com/hardware/202403-33525/ https://certification.canonical.com/hardware/202401-33397/ https://certification.canonical.com/hardware/202401-33398/ https://certification.canonical.com/hardware/202401-33401/ https://certification.canonical.com/hardware/202312-33275/ https://certification.canonical.com/hardware/202312-33273/ https://certification.canonical.com/hardware/202312-33274/ https://certification.canonical.com/hardware/202312-33270/ https://certification.canonical.com/hardware/202312-33271/ https://certification.canonical.com/hardware/202310-32270/ https://certification.canonical.com/hardware/202310-32272/ ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.8.0-48-generic 6.8.0-48.48~22.04.1 ProcVersionSignature: Ubuntu 6.8.0-48.48~22.04.1-generic 6.8.12 Uname: Linux 6.8.0-48-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.6 Architecture: amd64 CasperMD5json: { "result": "skip" } Date: Thu Oct 17 13:11:07 2024 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-jammy-amd64-20220504-33+jellyfish-oricorio+X125 InstallationDate: Installed on 2024-10-17 (0 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - somerville-jammy-amd64-20220504-33 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-6.8 UpgradeStatus: No upgrade log present (probably fresh install) + + [Where Problems Could Occur] + + No or broken display output for HW with i915 GPUs that use the updated + firmware. Kernel crashes, stack traces, ... if incompatible.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/2084766 Title: Most Meteor Lake machines fail to boot into desktop after upgrading to the -48 kernel. Status in linux package in Ubuntu: Invalid Status in linux-firmware package in Ubuntu: Invalid Status in linux-hwe-6.8 package in Ubuntu: Invalid Status in linux source package in Jammy: Invalid Status in linux-firmware source package in Jammy: New Status in linux-hwe-6.8 source package in Jammy: Incomplete Status in linux source package in Noble: Invalid Status in linux-firmware source package in Noble: Invalid Status in linux-hwe-6.8 source package in Noble: Invalid Bug description: [Impact] During the SRU testing, I found many laptops displayed a black screen after booting. Those machines are still alive and able to access via ssh, just nothing displayed on the screen. After a brief check, those affected machines that I inspected are all Meteor Lake machine. I just attached the journal.log from one of the affected machines. [Test Case] 1. restore the system the initial state. 2. run dist-upgrade 3. enable proposed pocket. 4. apt install linux-generic-hwe-22.04 5. reboot [Fail rate] 5/5 [Expected result] Machines can boot into desktop environment. [Actual result] Nothing display. [Additional information] Affected machines that I inspected are listed below https://certification.canonical.com/hardware/202312-33277/ https://certification.canonical.com/hardware/202312-33278/ https://certification.canonical.com/hardware/202312-33279/ https://certification.canonical.com/hardware/202312-33291/ https://certification.canonical.com/hardware/202312-33251/ https://certification.canonical.com/hardware/202312-33252/ https://certification.canonical.com/hardware/202312-33253/ https://certification.canonical.com/hardware/202312-33254/ https://certification.canonical.com/hardware/202312-33255/ https://certification.canonical.com/hardware/202403-33527/ https://certification.canonical.com/hardware/202403-33526/ https://certification.canonical.com/hardware/202403-33525/ https://certification.canonical.com/hardware/202401-33397/ https://certification.canonical.com/hardware/202401-33398/ https://certification.canonical.com/hardware/202401-33401/ https://certification.canonical.com/hardware/202312-33275/ https://certification.canonical.com/hardware/202312-33273/ https://certification.canonical.com/hardware/202312-33274/ https://certification.canonical.com/hardware/202312-33270/ https://certification.canonical.com/hardware/202312-33271/ https://certification.canonical.com/hardware/202310-32270/ https://certification.canonical.com/hardware/202310-32272/ ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.8.0-48-generic 6.8.0-48.48~22.04.1 ProcVersionSignature: Ubuntu 6.8.0-48.48~22.04.1-generic 6.8.12 Uname: Linux 6.8.0-48-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.6 Architecture: amd64 CasperMD5json: { "result": "skip" } Date: Thu Oct 17 13:11:07 2024 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-jammy-amd64-20220504-33+jellyfish-oricorio+X125 InstallationDate: Installed on 2024-10-17 (0 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - somerville-jammy-amd64-20220504-33 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-6.8 UpgradeStatus: No upgrade log present (probably fresh install) [Where Problems Could Occur] No or broken display output for HW with i915 GPUs that use the updated firmware. Kernel crashes, stack traces, ... if incompatible. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2084766/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
