Public bug reported:
Bluetooth will occasionally cut out and kill my headphones (Sony WHC710)
requiring me to restart the headphones forcefully by holding power
button, it typically occures while watching youtube on firefox. It may
be an issue with either of those applications also but not really sure.
It has happened probably about a hundred times in the last two years.
Description: Ubuntu 22.04.4 LTS
Release: 22.04
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: bluez 5.64-0ubuntu1.3
ProcVersionSignature: Ubuntu 6.8.0-40.40~22.04.3-generic 6.8.12
Uname: Linux 6.8.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Aug 25 14:02:54 2024
InstallationDate: Installed on 2023-03-06 (537 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: SAMSUNG ELECTRONICS CO., LTD. 950XDB/951XDB/950XDY
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-40-generic
root=UUID=fd134a8e-d64f-475f-8fed-4de24cf86f59 ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/25/2024
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: P13RFW.068.240125.SP
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP950XDB-KE1UK
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGLB019A08-C01-G002-S0001+10.0.19042
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP13RFW.068.240125.SP:bd01/25/2024:br5.19:svnSAMSUNGELECTRONICSCO.,LTD.:pn950XDB/951XDB/950XDY:pvrP13RFW:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP950XDB-KE1UK:rvrSGLB019A08-C01-G002-S0001+10.0.19042:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-TGL3-PRFW:
dmi.product.family: Galaxy Book Series
dmi.product.name: 950XDB/951XDB/950XDY
dmi.product.sku: SCAI-A5A5-A5A5-TGL3-PRFW
dmi.product.version: P13RFW
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
hciconfig:
hci0: Type: Primary Bus: USB
BD Address: 04:56:E5:45:9A:6A ACL MTU: 1021:4 SCO MTU: 96:6
UP RUNNING
RX bytes:171900 acl:115 sco:0 events:24167 errors:0
TX bytes:18677796 acl:21168 sco:0 commands:2972 errors:0
** Affects: bluez (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy wayland-session
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https://bugs.launchpad.net/bugs/2077822
Title:
Bluetooth killing headphones
Status in bluez package in Ubuntu:
New
Bug description:
Bluetooth will occasionally cut out and kill my headphones (Sony
WHC710) requiring me to restart the headphones forcefully by holding
power button, it typically occures while watching youtube on firefox.
It may be an issue with either of those applications also but not
really sure. It has happened probably about a hundred times in the
last two years.
Description: Ubuntu 22.04.4 LTS
Release: 22.04
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: bluez 5.64-0ubuntu1.3
ProcVersionSignature: Ubuntu 6.8.0-40.40~22.04.3-generic 6.8.12
Uname: Linux 6.8.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Aug 25 14:02:54 2024
InstallationDate: Installed on 2023-03-06 (537 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: SAMSUNG ELECTRONICS CO., LTD. 950XDB/951XDB/950XDY
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-40-generic
root=UUID=fd134a8e-d64f-475f-8fed-4de24cf86f59 ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/25/2024
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: P13RFW.068.240125.SP
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP950XDB-KE1UK
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGLB019A08-C01-G002-S0001+10.0.19042
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP13RFW.068.240125.SP:bd01/25/2024:br5.19:svnSAMSUNGELECTRONICSCO.,LTD.:pn950XDB/951XDB/950XDY:pvrP13RFW:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP950XDB-KE1UK:rvrSGLB019A08-C01-G002-S0001+10.0.19042:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-TGL3-PRFW:
dmi.product.family: Galaxy Book Series
dmi.product.name: 950XDB/951XDB/950XDY
dmi.product.sku: SCAI-A5A5-A5A5-TGL3-PRFW
dmi.product.version: P13RFW
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
hciconfig:
hci0: Type: Primary Bus: USB
BD Address: 04:56:E5:45:9A:6A ACL MTU: 1021:4 SCO MTU: 96:6
UP RUNNING
RX bytes:171900 acl:115 sco:0 events:24167 errors:0
TX bytes:18677796 acl:21168 sco:0 commands:2972 errors:0
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