Hi Philip,
thank you for the response. I'm not super comfortable with running
apport-collect simply because your wiki states the following:
```
Why is apport disabled by default?
Apport is not enabled by default in stable releases, even if it is
installed. The automatic crash interception component of apport is
disabled by default in stable releases for a number of reasons:
Apport collects potentially sensitive data, such as core dumps, stack
traces, and log files. They can contain passwords, credit card numbers, serial
numbers, and other private material.
```
Obviously I don't want credit card numbers or passwords to end up in a
data dump somwhere online. Is there a way to review the complete
information collected and submitted by apport prior to upload, or even
better If you tell me what information you need exactly I could generate
the reports manually.
In the mean time I already made some progess, at least on the nVidia system the
issue seems to be broken conflicting dependencies. After running an `apt
autoremove --purge` today suddenly also Kernel 6.5.0-45 stopped working. I
tried to boot kernel 6.8.0 again and found the following message using dmesg -T
```
...
[Sun Aug 18 11:40:22 2024] NVRM: API mismatch: the client has the version
545.29.06, but
NVRM: this kernel module has the version 550.90.07.
Please
NVRM: make sure that this kernel module and all
NVIDIA driver
NVRM: components have the same version.
...
I then ran `sudo apt search nvidia | grep "installed"` yielding this
output:
```
conky-all/jammy,now 1.12.2-1 amd64 [installed]
libnvidia-compute-545/jammy-updates,now 545.29.06-0ubuntu0.22.04.2 amd64
[installed,automatic]
libvdpau1/jammy,now 1.4-3build2 amd64 [installed]
libxnvctrl0/jammy,now 510.47.03-0ubuntu1 amd64 [installed,automatic]
linux-modules-nvidia-545-generic-hwe-22.04/jammy-updates,jammy-security,now
6.8.0-40.40~22.04.3 amd64 [installed]
linux-modules-nvidia-550-6.8.0-40-generic/jammy-updates,jammy-security,now
6.8.0-40.40~22.04.3 amd64 [installed,automatic]
linux-modules-nvidia-550-generic-hwe-22.04/jammy-updates,jammy-security,now
6.8.0-40.40~22.04.3 amd64 [installed,automatic]
linux-objects-nvidia-550-6.8.0-40-generic/jammy-updates,jammy-security,now
6.8.0-40.40~22.04.3 amd64 [installed,automatic]
linux-signatures-nvidia-6.8.0-40-generic/jammy-updates,jammy-security,now
6.8.0-40.40~22.04.3 amd64 [installed,automatic]
nvidia-firmware-550-550.90.07/jammy-updates,jammy-security,now
550.90.07-0ubuntu0.22.04.1 amd64 [installed,automatic]
nvidia-kernel-common-550/jammy-updates,jammy-security,now
550.90.07-0ubuntu0.22.04.1 amd64 [installed,automatic]
nvidia-settings/jammy,now 510.47.03-0ubuntu1 amd64 [installed]
nvtop/jammy,now 1.2.2-1 amd64 [installed]
screen-resolution-extra/jammy,jammy,now 0.18.2 all [installed,automatic]
ubuntu-drivers-common/jammy-updates,now 1:0.9.6.2~0.22.04.6 amd64 [installed]
vdpau-driver-all/jammy,now 1.4-3build2 amd64 [installed]
xserver-xorg-video-nouveau/jammy,now 1:1.0.17-2build1 amd64
[installed,automatic]
```
So apparently the previously manually installed 545 modules were loaded while
the 550 modules should have been loaded. I guess to reproduce this you maybe
need to install Jammy with Kernel 6.5.0-45, install
linux-modules-nvidia-545-generic-hwe-22.04 manually? And then run `sudo apt
update && sudo apt dist-upgrade`.
To fix the issue I tried to uninstall `linux-modules-nvidia-545-generic-
hwe-22.04` and reboot but still only got a black screen. The answer to
the problem was then found in `/var/log/apt/history.log` apt autoremove`
among other packages purged `xserver-xorg-video-nvidia-545:amd64
(545.29.06-0ubuntu0.22.04.2)` but did not install the 550 version.
```
Start-Date: 2024-08-18 11:22:44
Commandline: apt autoremove --purge
Requested-By: norritt (1000)
Purge: libnvidia-common-545:amd64 (545.29.06-0ubuntu0.22.04.2),
libnvidia-fbc1-545:amd64 (545.29.06-0ubuntu0.22.04.2), libnvidia-fbc1-545:i386
(545.29.06-0ubuntu0.22.04.2), libnvidia-gl-545:amd64
(545.29.06-0ubuntu0.22.04.2), libnvidia-gl-545:i386
(545.29.06-0ubuntu0.22.04.2), libnvidia-extra-545:amd64
(545.29.06-0ubuntu0.22.04.2), nvidia-compute-utils-545:amd64
(545.29.06-0ubuntu0.22.04.2), libnvidia-encode-545:amd64
(545.29.06-0ubuntu0.22.04.2), libnvidia-encode-545:i386
(545.29.06-0ubuntu0.22.04.2), nvidia-utils-545:amd64
(545.29.06-0ubuntu0.22.04.2), xserver-xorg-video-nvidia-545:amd64
(545.29.06-0ubuntu0.22.04.2), libnvidia-decode-545:amd64
(545.29.06-0ubuntu0.22.04.2), libnvidia-decode-545:i386
(545.29.06-0ubuntu0.22.04.2), nvidia-prime:amd64 (0.8.17.1),
nvidia-firmware-545-545.29.06:amd64 (545.29.06-0ubuntu0.22.04.2),
libnvidia-cfg1-545:amd64 (545.29.06-0ubuntu0.22.04.2),
nvidia-kernel-source-545:amd64 (545.29.06-0ubuntu0.22.04.2)
End-Date: 2024-08-18 11:22:48
```
I installed the following packages manually.
```
Start-Date: 2024-08-18 11:46:54
Commandline: apt install xserver-xorg-video-nvidia-550
Requested-By: norritt (1000)
Install: xserver-xorg-video-nvidia-550:amd64 (550.90.07-0ubuntu0.22.04.1),
libnvidia-cfg1-550:amd64 (550.90.07-0ubuntu0.22.04.1, automatic)
End-Date: 2024-08-18 11:46:55
Start-Date: 2024-08-18 11:48:00
Commandline: apt install libnvidia-common-550
Requested-By: norritt (1000)
Install: libnvidia-common-550:amd64 (550.90.07-0ubuntu0.22.04.1)
End-Date: 2024-08-18 11:48:02
```
On the nvidia System I now get a desktop with kernel 6.8.0. Of course I have
now again two manually installed nvidia-packages which might cause similiar
troubles further down the line.
Do you have any advice on how to get the nvidia/xorg dependencies to a working
[installed/automatic] state?
I'm not sure about the AMD system I'll check if there is a similar issue
with missing xorg-packages or mismatching modules and report back.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2077069
Title:
Plasmadesktop won't load after upgrade to 6.8.0-40 (Jammy/22.04-4LTS)
Status in linux package in Ubuntu:
Incomplete
Bug description:
Updating the HWE Kernel from 6.5.0-45 to 6.8.0-40 on Jammy/22.04-4 LTS
(Kubuntu) causes systems using KDE to boot into black screen because
plasmashell won't load. I couldn't find any suspicious messages
inspecting the output of `dmesg -T`. Running `kquitapp5 plasmashell &&
kstart5 plasmashell` yields the message "Application plasmashell could
not be found using service org.kde.plasmashell and path
/MainApplication."
I observe this bug on two different systems:
- System 1: CPU AMD Ryzen 7 3700X, GPU AMD Radeon Vii
- System 2: CPU AMD Ryzen 9 5950X, GPU nVidia Geforce 1080 Ti
(linux-modules-nvidia-550-6.8.0-40-generic/jammy-updates,jammy-security,now
6.8.0-40.40~22.04.3 amd64)
Choosing to boot kernel `6.5.0-45-generic #45~22.04.1-Ubuntu SMP
PREEMPT_DYNAMIC Mon Jul 15 16:40:02 UTC 2 x86_64 x86_64 x86_64
GNU/Linux` manually via the grub boot menu solves the problem on both
systems.
cat /proc/version_signature > version.log
Ubuntu 6.8.0-40.40~22.04.3-generic 6.8.12
lsb_release -rd
Description: Ubuntu 22.04.4 LTS
Release: 22.04
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2077069/+subscriptions
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