Today I saw that there was an update in Ubuntu about the sound on Intel Meteor Lake hardware . I don't know if it has anything to do with the problem, but I told my brother to update the laptop and now it works properly.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2029281/comments/16 firmware-sof (2.0-1ubuntu4.4) jammy; urgency=medium * Soundwire support for Dell SKU0C87 devices. LP: #2029281 - Add sof-v2.7 for Intel Meteor Lake hardware. - Add more sof-v2.7.1 Intel MTL binaries firmware-sof (2.0-1ubuntu4.3) jammy; urgency=medium * Add RPL topology updates - UBUNTU: SAUCE: Add topology updates for Intel RPL Dell 0C11 SKU. (LP: #2038263) -- Dimitri John Ledkov <email address hidden> Fri, 17 Nov 2023 12:13:11 +0000 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2030972 Title: No speakers sound on MSI Cyborg 15 A12V (Alder Lake PCH-P High Definition Audio) Status in linux package in Ubuntu: Confirmed Bug description: Recently my brother bought this gaming Laptop ( https://www.msi.com/Laptop/Cyborg-15-A12VX/Specification ) , and I installed on it Ubuntu 23.04 (6.2.0-26-generic) . Everything works great, but he can't hear nothing on the laptop speakers. If he plug a headphones, or use HDMI don't have this problem. I see a lot of similar issues with this audio device, Alder Lake PCH-P High Definition Audio, in other distros and seems to be an old kernel problem: https://askubuntu.com/questions/1454834/no-sound-out-of-laptop- speakers-with-alder-lake-audio-controller https://bugzilla.kernel.org/show_bug.cgi?id=216311 I hope it will be fixed soon to avoid having to use headphones. --- ProblemType: Bug ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 23.04 InstallationDate: Installed on 2023-07-05 (48 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) MachineType: Micro-Star International Co., Ltd. Cyborg 15 A12VF NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcEnviron: LANG=gl_ES.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-27-generic root=UUID=1900688e-0b4b-4a99-839b-91e783371cf8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.2.0-27.28-generic 6.2.15 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-6.2.0-27-generic N/A linux-backports-modules-6.2.0-27-generic N/A linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.5 Tags: lunar Uname: Linux 6.2.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sudo users _MarkForUpload: True dmi.bios.date: 03/27/2023 dmi.bios.release: 3.9 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: E15K1IMS.309 dmi.board.asset.tag: Default string dmi.board.name: MS-15K1 dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: REV:1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrE15K1IMS.309:bd03/27/2023:br3.9:svnMicro-StarInternationalCo.,Ltd.:pnCyborg15A12VF:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-15K1:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:sku15K1.3: dmi.product.family: GF dmi.product.name: Cyborg 15 A12VF dmi.product.sku: 15K1.3 dmi.product.version: REV:1.0 dmi.sys.vendor: Micro-Star International Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2030972/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp