apport information ** Tags added: apport-collected
** Description changed: Hi, This is the model HUAWEI CREFG-XX of my computer and there is no sound from the speaker. Oct 13 20:35:40 mypc-ubuntu kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 Oct 13 20:35:40 mypc-ubuntu kernel: snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 -> 0002) Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 5 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 2 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Topology: ABI 3:22:1 Kernel ABI 3:23:0 Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: Parent card not yet available, widget card binding deferred Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: SN6140: BIOS auto-probing. Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: autoconfig for SN6140: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: hp_outs=1 (0x16/0x0/0x0/0x0/0x0) Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: mono: mono_out=0x0 Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: inputs: Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: Mic=0x19 Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: ASoC: sink widget AIF1TX overwritten Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: ASoC: source widget AIF1RX overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget hifi3 overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget hifi2 overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget hifi1 overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Codec Output Pin1 overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Codec Input Pin1 overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Analog Codec Playback overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Digital Codec Playback overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Alt Analog Codec Playback overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Analog Codec Capture overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Digital Codec Capture overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Alt Analog Codec Capture overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: hda_dsp_hdmi_build_controls: no PCM in topology for HDMI converter 3 Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp Mic as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input15 Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp Headphone as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input16 Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input17 Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp HDMI/DP,pcm=4 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input18 Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp HDMI/DP,pcm=5 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input19 ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: pipewire 0.3.79-2 ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3 Uname: Linux 6.5.0-9-generic x86_64 ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Fri Oct 13 23:49:03 2023 InstallationDate: Installed on 2023-09-15 (28 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/usr/bin/bash XDG_RUNTIME_DIR=<set> SourcePackage: pipewire UpgradeStatus: Upgraded to mantic on 2023-10-13 (0 days ago) + --- + ProblemType: Bug + ApportVersion: 2.27.0-0ubuntu5 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: akifsinmaz 2055 F.... pipewire + akifsinmaz 2062 F.... wireplumber + /dev/snd/seq: akifsinmaz 2055 F.... pipewire + CRDA: N/A + CasperMD5CheckResult: unknown + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 23.10 + InstallationDate: Installed on 2023-09-15 (33 days ago) + InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) + MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']} + Package: linux (not installed) + ProcEnviron: + LANG=en_US.UTF-8 + PATH=(custom, no user) + SHELL=/usr/bin/bash + TERM=xterm-256color + XDG_RUNTIME_DIR=<set> + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-9-generic root=UUID=87b8400a-5240-46fb-b3c4-7041294d70fd ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3 + RelatedPackageVersions: + linux-restricted-modules-6.5.0-9-generic N/A + linux-backports-modules-6.5.0-9-generic N/A + linux-firmware 20230919.git3672ccab-0ubuntu2.1 + Tags: mantic wayland-session + Uname: Linux 6.5.0-9-generic x86_64 + UpgradeStatus: Upgraded to mantic on 2023-10-13 (4 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sudo users + _MarkForUpload: True + dmi.bios.date: 08/09/2023 + dmi.bios.release: 1.7 + dmi.bios.vendor: HUAWEI + dmi.bios.version: 1.07 + dmi.board.asset.tag: N/A + dmi.board.name: CREFG-XX-PCB + dmi.board.vendor: HUAWEI + dmi.board.version: M1010 + dmi.chassis.asset.tag: N/A + dmi.chassis.type: 10 + dmi.chassis.vendor: HUAWEI + dmi.chassis.version: M1010 + dmi.ec.firmware.release: 1.7 + dmi.modalias: dmi:bvnHUAWEI:bvr1.07:bd08/09/2023:br1.7:efr1.7:svnHUAWEI:pnCREFG-XX:pvrM1010:rvnHUAWEI:rnCREFG-XX-PCB:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC170: + dmi.product.family: MateBook + dmi.product.name: CREFG-XX + dmi.product.sku: C170 + dmi.product.version: M1010 + dmi.sys.vendor: HUAWEI ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/2039320/+attachment/5710577/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2039320 Title: 00:1f.3 Multimedia audio controller: Intel Corporation Device 51ca (rev 01) Status in linux package in Ubuntu: Incomplete Bug description: Hi, This is the model HUAWEI CREFG-XX of my computer and there is no sound from the speaker. Oct 13 20:35:40 mypc-ubuntu kernel: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 Oct 13 20:35:40 mypc-ubuntu kernel: snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 -> 0002) Oct 13 20:35:40 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 5 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 2 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0 Oct 13 23:35:25 mypc-ubuntu kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Topology: ABI 3:22:1 Kernel ABI 3:23:0 Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: Parent card not yet available, widget card binding deferred Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: SN6140: BIOS auto-probing. Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: autoconfig for SN6140: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: hp_outs=1 (0x16/0x0/0x0/0x0/0x0) Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: mono: mono_out=0x0 Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: inputs: Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: Mic=0x19 Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: ASoC: sink widget AIF1TX overwritten Oct 13 23:35:25 mypc-ubuntu kernel: snd_hda_codec_conexant ehdaudio0D0: ASoC: source widget AIF1RX overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget hifi3 overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget hifi2 overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget hifi1 overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Codec Output Pin1 overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Codec Input Pin1 overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Analog Codec Playback overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Digital Codec Playback overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: sink widget Alt Analog Codec Playback overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Analog Codec Capture overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Digital Codec Capture overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: ASoC: source widget Alt Analog Codec Capture overwritten Oct 13 23:35:25 mypc-ubuntu kernel: skl_hda_dsp_generic skl_hda_dsp_generic: hda_dsp_hdmi_build_controls: no PCM in topology for HDMI converter 3 Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp Mic as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input15 Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp Headphone as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input16 Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input17 Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp HDMI/DP,pcm=4 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input18 Oct 13 23:35:25 mypc-ubuntu kernel: input: sof-hda-dsp HDMI/DP,pcm=5 as /devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0/input19 ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: pipewire 0.3.79-2 ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3 Uname: Linux 6.5.0-9-generic x86_64 ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Fri Oct 13 23:49:03 2023 InstallationDate: Installed on 2023-09-15 (28 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/usr/bin/bash XDG_RUNTIME_DIR=<set> SourcePackage: pipewire UpgradeStatus: Upgraded to mantic on 2023-10-13 (0 days ago) --- ProblemType: Bug ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: akifsinmaz 2055 F.... pipewire akifsinmaz 2062 F.... wireplumber /dev/snd/seq: akifsinmaz 2055 F.... pipewire CRDA: N/A CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 23.10 InstallationDate: Installed on 2023-09-15 (33 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']} Package: linux (not installed) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/usr/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-9-generic root=UUID=87b8400a-5240-46fb-b3c4-7041294d70fd ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3 RelatedPackageVersions: linux-restricted-modules-6.5.0-9-generic N/A linux-backports-modules-6.5.0-9-generic N/A linux-firmware 20230919.git3672ccab-0ubuntu2.1 Tags: mantic wayland-session Uname: Linux 6.5.0-9-generic x86_64 UpgradeStatus: Upgraded to mantic on 2023-10-13 (4 days ago) UserGroups: adm cdrom dip lpadmin plugdev sudo users _MarkForUpload: True dmi.bios.date: 08/09/2023 dmi.bios.release: 1.7 dmi.bios.vendor: HUAWEI dmi.bios.version: 1.07 dmi.board.asset.tag: N/A dmi.board.name: CREFG-XX-PCB dmi.board.vendor: HUAWEI dmi.board.version: M1010 dmi.chassis.asset.tag: N/A dmi.chassis.type: 10 dmi.chassis.vendor: HUAWEI dmi.chassis.version: M1010 dmi.ec.firmware.release: 1.7 dmi.modalias: dmi:bvnHUAWEI:bvr1.07:bd08/09/2023:br1.7:efr1.7:svnHUAWEI:pnCREFG-XX:pvrM1010:rvnHUAWEI:rnCREFG-XX-PCB:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC170: dmi.product.family: MateBook dmi.product.name: CREFG-XX dmi.product.sku: C170 dmi.product.version: M1010 dmi.sys.vendor: HUAWEI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2039320/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp