Thank you for reporting this bug to Ubuntu. Ubuntu 16.04 (xenial) reached end-of-standard-support on April 29, 2021.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it anymore. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in. ** Package changed: alsa-driver (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1682322 Title: PCI/internal sound card not detected dummy drive only on Dell Inspiron 5567 Status in linux package in Ubuntu: Incomplete Bug description: only the dummy drive is showing in my sound preferences ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.8.0-36.36~16.04.1-generic 4.8.11 Uname: Linux 4.8.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp3', '/dev/dsp2', '/dev/dsp1', '/dev/dsp', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer'] failed with exit code 1: CurrentDesktop: Unity Date: Thu Apr 13 12:53:46 2017 InstallationDate: Installed on 2017-04-05 (7 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/30/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.0.9 dmi.board.name: 01W6F7 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.0.9:bd11/30/2016:svnDellInc.:pnInspiron5567:pvr:rvnDellInc.:rn01W6F7:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.name: Inspiron 5567 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1682322/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
