apport information
** Tags added: apport-collected jammy
** Description changed:
Using my Ubuntu 22.04.2 LTS VM under Microsoft Hyper-V and Windows 10
for some years now. Have a snapshot from April 29 with the latest
updates up to that time, and that one worked perfectly.
1) Release:
Description: Ubuntu 22.04.2 LTS
Release: 22.04
After the last updates the kernel version in the VM is: Linux
5.19.0-42-generic
(before in the snapshot version of the VM where everything worked normally,
kernel version was
5.19.0-40-generic)
2) From your own "FindRightPackage" link, I am guessing the problem is in
Nautilus.
Nautilus package version:
nautilus:
Instalados: 1:42.2-0ubuntu2.1
Candidato: 1:42.2-0ubuntu2.1
Tabla de versión:
*** 1:42.2-0ubuntu2.1 500
500 http://de.archive.ubuntu.com/ubuntu jammy-updates/main amd64
Packages
500 http://security.ubuntu.com/ubuntu jammy-security/main amd64
Packages
100 /var/lib/dpkg/status
1:42.0-1ubuntu2 500
500 http://de.archive.ubuntu.com/ubuntu jammy/main amd64 Packages
3) What I expected to happen:
The VM boots apparently normally, login GUI shows up, I can login, Gnome
desktop shows up completely (desktop icons included), and I should be able to
start moving the mouse and clicking on things to start using the system through
the Gnome desktop.
4) What happened instead:
I log in through the GUI, the gnome desktop appears after the login, but
incomplete. No desktop icons get shown. Also, I see the mouse cursor, but there
is no mouse movement whatsoever. The desktop is effectively frozen and
unresponsive, completely unusable.
I can still ssh into the VM perfectly and operate on the command line, the VM
itself is not frozen, just the GUI.
- If any journalctl outputs or logs needed from either version of the VM,
- I can provide them.
+ If any journalctl outputs or logs needed from either version of the VM, I can
provide them.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu82.5
+ Architecture: amd64
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
+ CasperMD5CheckResult: unknown
+ DistroRelease: Ubuntu 22.04
+ InstallationDate: Installed on 2021-04-13 (772 days ago)
+ InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
+ IwConfig:
+ lo no wireless extensions.
+
+ eth0 no wireless extensions.
+
+ docker0 no wireless extensions.
+ Lspci:
+
+ Lspci-vt: -[0000:00]-
+ Lsusb: Error: command ['lsusb'] failed with exit code 1:
+ Lsusb-t:
+
+ Lsusb-v: Error: command ['lsusb', '-v'] failed with exit code 1:
+ MachineType: Microsoft Corporation Virtual Machine
+ Package: linux (not installed)
+ ProcFB: 0 hyperv_fb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-42-generic
root=UUID=c7d3be02-30d6-49e4-8290-10c2678f35f9 ro video=hyperv_fb:1920x1080
ipv6.disable=1 video=hyperv_fb:1920x1080
+ ProcVersionSignature: Ubuntu 5.19.0-42.43~22.04.1-generic 5.19.17
+ RelatedPackageVersions:
+ linux-restricted-modules-5.19.0-42-generic N/A
+ linux-backports-modules-5.19.0-42-generic N/A
+ linux-firmware 20220329.git681281e4-0ubuntu3.13
+ RfKill:
+
+ Tags: jammy
+ Uname: Linux 5.19.0-42-generic x86_64
+ UpgradeStatus: Upgraded to jammy on 2023-02-16 (98 days ago)
+ UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 11/01/2019
+ dmi.bios.release: 4.0
+ dmi.bios.vendor: Microsoft Corporation
+ dmi.bios.version: Hyper-V UEFI Release v4.0
+ dmi.board.asset.tag: None
+ dmi.board.name: Virtual Machine
+ dmi.board.vendor: Microsoft Corporation
+ dmi.board.version: Hyper-V UEFI Release v4.0
+ dmi.chassis.asset.tag: 2473-5733-1385-7558-0781-8481-94
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Microsoft Corporation
+ dmi.chassis.version: Hyper-V UEFI Release v4.0
+ dmi.modalias:
dmi:bvnMicrosoftCorporation:bvrHyper-VUEFIReleasev4.0:bd11/01/2019:br4.0:svnMicrosoftCorporation:pnVirtualMachine:pvrHyper-VUEFIReleasev4.0:rvnMicrosoftCorporation:rnVirtualMachine:rvrHyper-VUEFIReleasev4.0:cvnMicrosoftCorporation:ct3:cvrHyper-VUEFIReleasev4.0:skuNone:
+ dmi.product.family: Virtual Machine
+ dmi.product.name: Virtual Machine
+ dmi.product.sku: None
+ dmi.product.version: Hyper-V UEFI Release v4.0
+ dmi.sys.vendor: Microsoft Corporation
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/2020887/+attachment/5675856/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2020887
Title:
Ubuntu 22.04 after last update Gnome desktop shows up after login but
freezes
Status in linux package in Ubuntu:
Incomplete
Bug description:
Using my Ubuntu 22.04.2 LTS VM under Microsoft Hyper-V and Windows 10
for some years now. Have a snapshot from April 29 with the latest
updates up to that time, and that one worked perfectly.
1) Release:
Description: Ubuntu 22.04.2 LTS
Release: 22.04
After the last updates the kernel version in the VM is: Linux
5.19.0-42-generic
(before in the snapshot version of the VM where everything worked normally,
kernel version was
5.19.0-40-generic)
2) From your own "FindRightPackage" link, I am guessing the problem is in
Nautilus.
Nautilus package version:
nautilus:
Instalados: 1:42.2-0ubuntu2.1
Candidato: 1:42.2-0ubuntu2.1
Tabla de versión:
*** 1:42.2-0ubuntu2.1 500
500 http://de.archive.ubuntu.com/ubuntu jammy-updates/main amd64
Packages
500 http://security.ubuntu.com/ubuntu jammy-security/main amd64
Packages
100 /var/lib/dpkg/status
1:42.0-1ubuntu2 500
500 http://de.archive.ubuntu.com/ubuntu jammy/main amd64 Packages
3) What I expected to happen:
The VM boots apparently normally, login GUI shows up, I can login, Gnome
desktop shows up completely (desktop icons included), and I should be able to
start moving the mouse and clicking on things to start using the system through
the Gnome desktop.
4) What happened instead:
I log in through the GUI, the gnome desktop appears after the login, but
incomplete. No desktop icons get shown. Also, I see the mouse cursor, but there
is no mouse movement whatsoever. The desktop is effectively frozen and
unresponsive, completely unusable.
I can still ssh into the VM perfectly and operate on the command line, the VM
itself is not frozen, just the GUI.
If any journalctl outputs or logs needed from either version of the VM, I can
provide them.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: unknown
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2021-04-13 (772 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
docker0 no wireless extensions.
Lspci:
Lspci-vt: -[0000:00]-
Lsusb: Error: command ['lsusb'] failed with exit code 1:
Lsusb-t:
Lsusb-v: Error: command ['lsusb', '-v'] failed with exit code 1:
MachineType: Microsoft Corporation Virtual Machine
Package: linux (not installed)
ProcFB: 0 hyperv_fb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-42-generic
root=UUID=c7d3be02-30d6-49e4-8290-10c2678f35f9 ro video=hyperv_fb:1920x1080
ipv6.disable=1 video=hyperv_fb:1920x1080
ProcVersionSignature: Ubuntu 5.19.0-42.43~22.04.1-generic 5.19.17
RelatedPackageVersions:
linux-restricted-modules-5.19.0-42-generic N/A
linux-backports-modules-5.19.0-42-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.13
RfKill:
Tags: jammy
Uname: Linux 5.19.0-42-generic x86_64
UpgradeStatus: Upgraded to jammy on 2023-02-16 (98 days ago)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/01/2019
dmi.bios.release: 4.0
dmi.bios.vendor: Microsoft Corporation
dmi.bios.version: Hyper-V UEFI Release v4.0
dmi.board.asset.tag: None
dmi.board.name: Virtual Machine
dmi.board.vendor: Microsoft Corporation
dmi.board.version: Hyper-V UEFI Release v4.0
dmi.chassis.asset.tag: 2473-5733-1385-7558-0781-8481-94
dmi.chassis.type: 3
dmi.chassis.vendor: Microsoft Corporation
dmi.chassis.version: Hyper-V UEFI Release v4.0
dmi.modalias:
dmi:bvnMicrosoftCorporation:bvrHyper-VUEFIReleasev4.0:bd11/01/2019:br4.0:svnMicrosoftCorporation:pnVirtualMachine:pvrHyper-VUEFIReleasev4.0:rvnMicrosoftCorporation:rnVirtualMachine:rvrHyper-VUEFIReleasev4.0:cvnMicrosoftCorporation:ct3:cvrHyper-VUEFIReleasev4.0:skuNone:
dmi.product.family: Virtual Machine
dmi.product.name: Virtual Machine
dmi.product.sku: None
dmi.product.version: Hyper-V UEFI Release v4.0
dmi.sys.vendor: Microsoft Corporation
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