Thank you for your bug report. Could you give some details on your
system?
The error is
> Failed to stop bluetooth.service: Unit bluetooth.service not loaded.
it seems bluetooth isn't active. It also look from the report that you
have the bluez snap installed? Did you disable the bluetooth deb service
yourself?
** Changed in: bluez (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2019746
Title:
package bluez 5.64-0ubuntu1 failed to install/upgrade: installed bluez
package pre-removal script subprocess returned error exit status 1
Status in bluez package in Ubuntu:
Incomplete
Bug description:
adding import of OBD with these packages as requirements, but are in
constrast to each other.
ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: bluez 5.64-0ubuntu1
ProcVersionSignature: Ubuntu 5.19.0-41.42~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-41-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.4
AptOrdering:
pulseaudio-module-bluetooth:amd64: Remove
gnome-bluetooth:amd64: Remove
bluez:amd64: Remove
NULL: ConfigurePending
Architecture: amd64
CasperMD5CheckResult: pass
Date: Mon May 15 13:30:12 2023
DpkgTerminalLog:
Removing pulseaudio-module-bluetooth (1:15.99.1+dfsg1-1ubuntu2.1) ...
Removing gnome-bluetooth (3.34.5-8) ...
Removing bluez (5.64-0ubuntu1) ...
Failed to stop bluetooth.service: Unit bluetooth.service not loaded.
invoke-rc.d: initscript bluetooth, action "stop" failed.
ErrorMessage: installed bluez package pre-removal script subprocess returned
error exit status 1
InstallationDate: Installed on 2023-01-23 (112 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64
(20220809.1)
InterestingModules: bluetooth
MachineType: Gateway NE56R
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-41-generic
root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.10, Python 3.10.6, python3-minimal,
3.10.6-1~22.04
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.21.1ubuntu2.1
apt 2.4.9
Snap.Changes:
ID Status Spawn Ready Summary
27 Done 2023-05-14T20:11:56-04:00 2023-05-14T20:13:10-04:00 Install
"bluez" snap
SourcePackage: bluez
Title: package bluez 5.64-0ubuntu1 failed to install/upgrade: installed bluez
package pre-removal script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/15/2012
dmi.bios.release: 2.7
dmi.bios.vendor: Gateway
dmi.bios.version: V2.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EG50_HC_HR
dmi.board.vendor: Gateway
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Gateway
dmi.chassis.version: V2.07
dmi.ec.firmware.release: 0.0
dmi.modalias:
dmi:bvnGateway:bvrV2.07:bd10/15/2012:br2.7:efr0.0:svnGateway:pnNE56R:pvrV2.07:rvnGateway:rnEG50_HC_HR:rvrType2-BoardVersion:cvnGateway:ct10:cvrV2.07:skuNE56R_0649_V2.07:
dmi.product.family: Type1Family
dmi.product.name: NE56R
dmi.product.sku: NE56R_0649_V2.07
dmi.product.version: V2.07
dmi.sys.vendor: Gateway
hciconfig:
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