1) The release of Ubuntu you are using, via 'lsb_release -rd' or System
-> About Ubuntu

Description:    Ubuntu 22.04.2 LTS
Release:        22.04

2) The version of the package you are using, via 'apt-cache policy
pkgname' or by checking in Software Center

bluez:
  Installed: 5.64-0ubuntu1
  Candidate: 5.64-0ubuntu1
  Version table:
 *** 5.64-0ubuntu1 500
        500 http://gb.archive.ubuntu.com/ubuntu jammy/main amd64 Packages
        100 /var/lib/dpkg/status
N: Unable to locate package pkgname

3) What you expected to happen

Bluetooth to be able to turn on.

4) What happened instead

Bluetooth remains off and doesn't work with any bluetooth-enabling
device.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/2015228

Title:
  Bluetooth not working rfkill Soft blocked: yes

Status in bluez package in Ubuntu:
  New

Bug description:
  Hi Devs,

  Hope you're all keeping well.

  The problem I have is similar to:
  https://answers.launchpad.net/ubuntu/+question/699306

  Basically Bluetooth doesn't work on installed Ubuntu 22.04.2 neither
  the laptop (Dell Inspirion 7577) internal device (Intel 8265) or a USB
  dongle (not sure it was recommended for raspberry pi and works on
  desktop with 22.04 just fine: 0a12:0001 Cambridge Silicon Radio, Ltd
  Bluetooth Dongle (HCI mode).

  It works fine in a live USB image on the same laptop.

  I get the following with rfkill:

  rfkill list all     
  1: hci1: Bluetooth
        Soft blocked: yes
        Hard blocked: no
  2: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  3: hci0: Bluetooth
        Soft blocked: yes
        Hard blocked: no

  - Unblocking with rfkill doesn't work
  - Restarting bluetooth doesn't work
  - Getting another device doesn't work

  I recall having issues with WiFi around the time I got the laptop, and
  recall changing settings for that - but I couldn't tell you what they
  were (~2017 ish). Plus I believe I've reinstalled since then due to an
  SSD failure. It has been upgraded from LTS to LTS since 18.04 though.

  Any thoughts, ideas, or questions, I'm more than happy to try
  anything, or even help as much as possible to help get this resolved,
  its been going on for a couple of years now and mainly ignored it
  because I was mostly fine without, but I really need it to work now
  and appreciate any help on this.

  Thanks so much in advance, love you all for the work you do.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: bluetooth (not installed)
  ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87
  Uname: Linux 5.15.0-69-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.3
  Architecture: amd64
  CasperMD5CheckResult: unknown
  Date: Tue Apr  4 12:47:27 2023
  InstallationDate: Installed on 2020-04-09 (1089 days ago)
  InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 
(20200203.1)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: Dell Inc. Inspiron 7577
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic 
root=UUID=761c1e7a-7759-4f7d-a985-33c7654bccad ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: Upgraded to jammy on 2023-01-12 (82 days ago)
  dmi.bios.date: 03/18/2022
  dmi.bios.release: 1.17
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.17.0
  dmi.board.name: 0XCNGT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.17.0:bd03/18/2022:br1.17:svnDellInc.:pnInspiron7577:pvr:rvnDellInc.:rn0XCNGT:rvrA00:cvnDellInc.:ct10:cvr:sku07FA:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7577
  dmi.product.sku: 07FA
  dmi.sys.vendor: Dell Inc.

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