Linux Mint 21.1 Cinnamon (vera) NO SOUND OUTPUT
Issue on Intel NUC8i7HVK with AMD Radeon chip works OK with kernel
5.19.0-32 but failed SOUND output after kernel upgraded to 5.19.0.38.39
and also earlier kernel 5.19.0.35.36.
alsamixer shows no sign of the HDA ATI HDMI sound card after the kernel
upgrade only shows the HDA Intel PCH card.
=====================SYSTEM with working sound card
=================================
[code]
System:
Kernel: 5.19.0-32-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon
5.6.8 tk: GTK 3.24.33
wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
Type: Desktop System: Intel product: NUC8i7HVK v: J71485-502 serial:
<superuser required>
Chassis: type: 3 v: 2.0 serial: <superuser required>
Mobo: Intel model: NUC8i7HVB v: J68196-502 serial: <superuser required> UEFI:
Intel
v: HNKBLi70.86A.0067.2021.0528.1339 date: 05/28/2021
Battery:
Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard PID:b309 serial:
N/A charge: 50%
status: Discharging
Device-2: wacom_battery_0 model: Wacom Intuos BT S serial: N/A charge: 100%
status: Discharging
CPU:
Info: quad core model: Intel Core i7-8809G bits: 64 type: MT MCP arch: Kaby
Lake rev: 9 cache:
L1: 256 KiB L2: 1024 KiB L3: 8 MiB
Speed (MHz): avg: 3596 high: 4199 min/max: 800/8300 cores: 1: 4050 2: 3100 3:
4042 4: 3100
5: 4199 6: 3100 7: 3100 8: 4079 bogomips: 49599
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel HD Graphics 630 driver: i915 v: kernel ports: active: none
empty: DP-5, DP-6, HDMI-A-3, HDMI-A-4, HDMI-A-5 bus-ID: 00:02.0 chip-ID:
8086:591b
Device-2: AMD Polaris 22 XT [Radeon RX Vega M GH] vendor: Intel driver:
amdgpu v: kernel pcie:
speed: 2.5 GT/s lanes: 8 ports: active: DP-3,DP-4 empty: DP-1, DP-2,
HDMI-A-1, HDMI-A-2
bus-ID: 01:00.0 chip-ID: 1002:694c
Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded:
amdgpu,ati,modesetting
unloaded: fbdev,vesa gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96
Monitor-1: DisplayPort-2 mapped: DP-3 pos: primary,1-1 model: Dell U2718Q
res: 1920x1080
dpi: 80 diag: 702mm (27.6")
Monitor-2: DisplayPort-3 mapped: DP-4 pos: primary,1-1 model: LG (GoldStar)
TV SSCR2
res: 1920x1080 dpi: 30 diag: 1836mm (72.3")
OpenGL: renderer: llvmpipe (LLVM 15.0.6 256 bits) v: 4.5 Mesa 22.2.5 direct
render: Yes
Audio:
Device-1: Intel CM238 HD Audio driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
chip-ID: 8086:a171
Device-2: AMD Polaris 22 HDMI Audio vendor: Intel driver: snd_hda_intel v:
kernel pcie:
speed: 2.5 GT/s lanes: 8 bus-ID: 01:00.1 chip-ID: 1002:ab08
Sound Server-1: ALSA v: k5.19.0-32-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Network:
Device-1: Intel Ethernet I219-LM driver: e1000e v: kernel port: N/A bus-ID:
00:1f.6
chip-ID: 8086:15b7
IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
Device-2: Intel I210 Gigabit Network driver: igb v: kernel pcie: speed: 2.5
GT/s lanes: 1
port: b000 bus-ID: 05:00.0 chip-ID: 8086:157b
IF: enp5s0 state: down mac: <filter>
Device-3: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel pcie: speed:
2.5 GT/s lanes: 1
bus-ID: 06:00.0 chip-ID: 8086:24fd
IF: wlp6s0 state: up mac: <filter>
Bluetooth:
Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8
bus-ID: 1-9:4
chip-ID: 8087:0a2b
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 2.1
lmp-v: 4.2
sub-v: 100
Drives:
Local Storage: total: 1.14 TiB used: 101.72 GiB (8.7%)
ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO 250GB size: 232.89 GiB
speed: 31.6 Gb/s
lanes: 4 serial: <filter> temp: 23.9 C
ID-2: /dev/nvme1n1 vendor: Samsung model: SSD 980 1TB size: 931.51 GiB speed:
31.6 Gb/s
lanes: 4 serial: <filter> temp: 38.9 C
Partition:
ID-1: / size: 95.56 GiB used: 20.22 GiB (21.2%) fs: ext4 dev: /dev/nvme1n1p5
ID-2: /boot/efi size: 95 MiB used: 38.2 MiB (40.2%) fs: vfat dev:
/dev/nvme0n1p2
ID-3: /home size: 167.56 GiB used: 81.46 GiB (48.6%) fs: ext4 dev:
/dev/nvme1n1p1
Swap:
ID-1: swap-1 type: partition size: 7.81 GiB used: 1.8 MiB (0.0%) priority: -2
dev: /dev/nvme1n1p4
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0 speed: 480
Mb/s
chip-ID: 1d6b:0002
Device-1: 1-3:2 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
driver: logitech-djreceiver,usbhid rev: 2.0 speed: 12 Mb/s chip-ID:
046d:c52b
Hub-2: 1-4:3 info: Microchip (formerly SMSC) USB2734 ports: 5 rev: 2.1 speed:
480 Mb/s
chip-ID: 0424:2734
Hub-3: 1-4.1:5 info: Logitech Logitech BT Mini-Receiver ports: 3 rev: 2.0
speed: 12 Mb/s
chip-ID: 046d:0b04
Device-1: 1-4.1.2:8 info: Logitech Logitech BT Mini-Receiver type: Keyboard
driver: logitech-djreceiver,usbhid rev: 2.0 speed: 12 Mb/s chip-ID:
046d:c713
Device-2: 1-4.1.3:9 info: Logitech diNovo Edge Keyboard type: Mouse
driver: logitech-djreceiver,usbhid rev: 2.0 speed: 12 Mb/s chip-ID:
046d:c714
Device-3: 1-4.2:6 info: Wacom CTL-4100WL [Intuos BT (S)] type: HID driver:
usbhid,wacom
rev: 2.0 speed: 12 Mb/s chip-ID: 056a:0376
Device-4: 1-4.5:7 info: Microchip (formerly SMSC) Hub Controller type: HID
driver: hid-generic,usbhid rev: 2.0 speed: 480 Mb/s chip-ID: 0424:274c
Device-5: 1-9:4 info: Intel Bluetooth wireless interface type: Bluetooth
driver: btusb
rev: 2.0 speed: 12 Mb/s chip-ID: 8087:0a2b
Hub-4: 2-0:1 info: Super-speed hub ports: 8 rev: 3.0 speed: 5 Gb/s chip-ID:
1d6b:0003
Hub-5: 2-4:2 info: Microchip (formerly SMSC) USB5734 ports: 5 rev: 3.1 speed:
5 Gb/s
chip-ID: 0424:5734
Hub-6: 3-0:1 info: Hi-speed hub with single TT ports: 2 rev: 2.0 speed: 480
Mb/s
chip-ID: 1d6b:0002
Hub-7: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s chip-ID:
1d6b:0003
Sensors:
System Temperatures: cpu: 67.0 C pch: 46.5 C mobo: 27.8 C gpu: amdgpu temp:
41.0 C
Fan Speeds (RPM): N/A
Repos:
Packages: 3373 apt: 3331 flatpak: 42
No active apt repos in: /etc/apt/sources.list
Active apt repos in:
/etc/apt/sources.list.d/apandada1-brightness-controller-jammy.list
1: deb [arch=amd64
signed-by=/etc/apt/keyrings/apandada1-brightness-controller-jammy.gpg] https:
//ppa.launchpadcontent.net/apandada1/brightness-controller/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ stable main
Active apt repos in: /etc/apt/sources.list.d/jeffreyratcliffe-ppa-focal.list
1: deb http: //ppa.launchpad.net/jeffreyratcliffe/ppa/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/mdoyen-homebank-focal.list
1: deb http: //ppa.launchpad.net/mdoyen/homebank/ubuntu jammy main
Active apt repos in:
/etc/apt/sources.list.d/official-package-repositories.list
1: deb http: //packages.linuxmint.com vera main upstream import backport
2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted universe
multiverse
3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main restricted
universe multiverse
4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main restricted
universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted
universe multiverse
Info:
Processes: 322 Uptime: 3h 23m Memory: 7.68 GiB used: 3.15 GiB (41.1%) Init:
systemd v: 249
runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12/9 Client: Unknown python3.10
client inxi: 3.3.13
[/code]
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-hwe-5.19 in Ubuntu.
https://bugs.launchpad.net/bugs/2009243
Title:
kernel 5.19.0-35 clobbers Creative S/B AE-7 Sound Card
Status in linux package in Ubuntu:
Confirmed
Status in linux-hwe-5.19 package in Ubuntu:
Confirmed
Bug description:
2023-03-03
Attempted install of kernel 5.19.0-35 using the Linux Mint package installer
LM 21.1 Vera, release 21.1).
Clobbered my Sound Blaster AE-7.
Could not even locate the device using Sound manager utility on Linux Mint
Panel (the enumerated device showed up as the embedded sound chip on the mobo
which I had previously disabled in the UEFI setup).
Uninstalled kernel and reverted back to 5.19.0-32 using Timeshift restore
feature which worked fine before the update to 5.19.0-35.
Tried again to install 5.19.0-35 the same way, just to be sure.
The SB AE-7 got clobbered again.
So restored back to 5.19.0-32 generic one more time, using Timeshift. SB AE-7
works fine now with this lower version kernel.
Current hardware config:
------------------------
Asus Prime Z790-P wifi mobo.
Intel Core i3-13100 processor (with Intel UHD 730 graphics).
Corsair Vengeance DDR5 32gb (2x16) ram, 5200Mhz.
3 x Nvme SSD.
Boot drive is Western Digital Black SN770 500gb.
Asus Nvidia RTX-3050 PCIe graphics card.
Creative Labs Sound Blaster AE-7 audio card (PCIe).
On-board audio chip (Realtek 7.1 Surround Sound High Definition Audio) is
disabled in UEFI.
UEFI is AMI/BIOS, revision 0812.
Linux Mint 21.1 is running on barebones hardware, no VM involved.
No other O/S's are installed on the machine.
-----
Running sudo lspci -vnvn > lspci-vnvn.log
gave the following error message...
pcilib: sysfs_read_vpd: read failed: No such device
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: mikey 4106 F.... wireplumber
/dev/snd/controlC0: mikey 4106 F.... wireplumber
/dev/snd/seq: mikey 4105 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 21.1
InstallationDate: Installed on 2023-01-31 (32 days ago)
InstallationMedia: Linux Mint 21.1 "Vera" - Release amd64 20221217
MachineType: ASUS System Product Name
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset
nvidia
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-32-generic
root=UUID=854c280c-7c5c-494d-a304-db66cf592baf ro quiet splash
ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.19.0-32-generic N/A
linux-backports-modules-5.19.0-32-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.10
Tags: vera
Uname: Linux 5.19.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/24/2023
dmi.bios.release: 8.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0812
dmi.board.asset.tag: Default string
dmi.board.name: PRIME Z790-P WIFI
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0812:bd02/24/2023:br8.12:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ790-PWIFI:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2009243/+subscriptions
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