You have been subscribed to a public bug: [Summary] During the kernel SRU testing on focal-hwe, I found the audio output of some machines are broken. I've tested some of machine on Jammy using same kernel(5.15.0-66-generic) and haven't seen this happened.
The volume bars in settings react to what sound is played correctly and device is detected as well. [Reproduce steps] 1. install focal 2. enable -proposed 3. run apt dist-upgrade. 4. reboot. 5. press fn keys to volume up then volume down or play a short youtube video. 6. after a while can't hear any sound from the speaker. [Failure rate] 10/10 [Additional info] If I run "sudo alsa force-reload" can make audio work again, but after a while it breaks again. These are machines that impacted by this bug: https://certification.canonical.com/hardware/202007-28045/ https://certification.canonical.com/hardware/201906-27109/ https://certification.canonical.com/hardware/201903-26881/ https://certification.canonical.com/hardware/202007-28047/ https://certification.canonical.com/hardware/202007-28055/ https://certification.canonical.com/hardware/202005-27899/ ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.15.0-66.73~20.04.1-generic 5.15.85 Uname: Linux 5.15.0-66-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.25 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1303 F.... pulseaudio CasperMD5CheckResult: skip Date: Sun Feb 19 21:24:59 2023 InstallationDate: Installed on 2020-08-03 (930 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_Card: Cannon Lake PCH cAVS - sof-hda-dsp Symptom_Jack: Speaker, Internal Symptom_PulseAudioLog: Feb 19 20:53:23 dell-inspiron-7591-nebula-n15a-c2-201903-26881 dbus-daemon[985]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.34' (uid=1000 pid=1303 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined") Symptom_Type: Sound works for a while, then breaks Title: [Inspiron 7590, Realtek ALC3254, Speaker, Internal] fails after a while UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.release: 1.5 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd11/06/2019:br1.5:svnDellInc.:pnInspiron7590:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:sku0922: dmi.product.family: Inspiron dmi.product.name: Inspiron 7590 dmi.product.sku: 0922 dmi.sys.vendor: Dell Inc. ** Affects: linux (Ubuntu) Importance: Critical Assignee: Kai-Heng Feng (kaihengfeng) Status: New ** Tags: amd64 apport-bug cert-sru focal uec-images -- [Inspiron 7590, Realtek ALC3254, Speaker, Internal] fails after a while https://bugs.launchpad.net/bugs/2007798 You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
