ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.25
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: antanins 1633 F.... pulseaudio
/dev/snd/pcmC0D0p: antanins 1633 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2019-04-11 (1379 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0408:5321 Quanta Computer, Inc. HP Webcam
Bus 001 Device 002: ID 046d:c077 Logitech, Inc. M105 Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 10000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M
|__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
|__ Port 5: Dev 3, If 0, Class=Video, Driver=uvcvideo, 480M
|__ Port 5: Dev 3, If 1, Class=Video, Driver=uvcvideo, 480M
MachineType: HP HP 250 G7 Notebook PC
Package: rtl8821ce
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-137-generic
root=UUID=93d3f06d-3ff8-46ee-87b2-e127c83d1dfa ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-137.154-generic 5.4.218
RelatedPackageVersions:
linux-restricted-modules-5.4.0-137-generic N/A
linux-backports-modules-5.4.0-137-generic N/A
linux-firmware 1.187.35
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: focal
Uname: Linux 5.4.0-137-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bluetooth cdrom davfs2 dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/18/2019
dmi.bios.vendor: Insyde
dmi.bios.version: F.17
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8532
dmi.board.vendor: HP
dmi.board.version: 70.26
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.17:bd01/18/2019:svnHP:pnHP250G7NotebookPC:pvrType1ProductConfigId:rvnHP:rn8532:rvr70.26:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5336AN HP 200
dmi.product.name: HP 250 G7 Notebook PC
dmi.product.sku: 6HL13EA#ABE
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-oem in Ubuntu.
https://bugs.launchpad.net/bugs/1853665
Title:
Realtek RTL8821CE [10ec:c821] Subsystem [103c:831a] Bluetooth not
probed
Status in linux package in Ubuntu:
Confirmed
Status in linux-oem package in Ubuntu:
Confirmed
Status in rtl8821ce package in Ubuntu:
Confirmed
Bug description:
The driver installed just fine and wifi is working but bluetooth does
not.
I will gladly provide further debugging information.
Ubuntu 19.10
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: steven 2090 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-11-17 (75 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0408:5321 Quanta Computer, Inc. HP Webcam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP 250 G7 Notebook PC
Package: rtl8821ce
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-29-generic
root=UUID=a0cdf605-0b72-4674-a76e-ad1dbae26043 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13
RelatedPackageVersions:
linux-restricted-modules-5.3.0-29-generic N/A
linux-backports-modules-5.3.0-29-generic N/A
linux-firmware 1.183.3
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: eoan
Uname: Linux 5.3.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/05/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.16
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8532
dmi.board.vendor: HP
dmi.board.version: 70.22
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.16:bd12/05/2018:svnHP:pnHP250G7NotebookPC:pvrType1ProductConfigId:rvnHP:rn8532:rvr70.22:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5336AN HP 200
dmi.product.name: HP 250 G7 Notebook PC
dmi.product.sku: 6MQ54EA#ABD
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: steven 1931 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2019-11-17 (231 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0408:5321 Quanta Computer, Inc. HP Webcam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 10000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M
|__ Port 5: Dev 2, If 0, Class=Video, Driver=uvcvideo, 480M
|__ Port 5: Dev 2, If 1, Class=Video, Driver=uvcvideo, 480M
MachineType: HP HP 250 G7 Notebook PC
Package: rtl8821ce
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic
root=UUID=a0cdf605-0b72-4674-a76e-ad1dbae26043 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
RelatedPackageVersions:
linux-restricted-modules-5.4.0-40-generic N/A
linux-backports-modules-5.4.0-40-generic N/A
linux-firmware 1.187.1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
StagingDrivers: ashmem_linux
Tags: focal staging staging
Uname: Linux 5.4.0-40-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-05-18 (47 days ago)
UserGroups: adm audio cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/05/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.16
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8532
dmi.board.vendor: HP
dmi.board.version: 70.22
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.16:bd12/05/2018:svnHP:pnHP250G7NotebookPC:pvrType1ProductConfigId:rvnHP:rn8532:rvr70.22:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5336AN HP 200
dmi.product.name: HP 250 G7 Notebook PC
dmi.product.sku: 6MQ54EA#ABD
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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