Got the service tag and checked the firmware is the latest one.
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https://bugs.launchpad.net/bugs/1997472
Title:
Touchpad problem detecting working area on Dell XPS
Status in linux package in Ubuntu:
Confirmed
Bug description:
I am using a new Dell XPS 17 with the latest Ubuntu (22.10). One bug I
could see is the touchpad sensitivity. Sometimes, randomly, the upper
part of the touchpad is the only one working, most of its surface does
not work. If the movement starts in the working area, then you can use
the whole touchpad until you lift the finger. After a while it seems
to recover by itself. My feeling is that this is somehow related to
the sensitivity of the touchpad (some instability) or related to the
system that disables the touchpad while writing (again, some buggy
detection). While writing this text I experienced the bug twice, for
instance, intermittently.
ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: linux-image-5.19.0-23-generic 5.19.0-23.24
ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7
Uname: Linux 5.19.0-23-generic x86_64
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: florin 1581 F.... pipewire
florin 1584 F.... wireplumber
/dev/snd/controlC0: florin 1584 F.... wireplumber
/dev/snd/seq: florin 1581 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 22 17:25:52 2022
InstallationDate: Installed on 2022-10-24 (29 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
MachineType: Dell Inc. XPS 17 9720
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic
root=UUID=99833626-9acf-4145-9fee-2cbbe47e4d33 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.19.0-23-generic N/A
linux-backports-modules-5.19.0-23-generic N/A
linux-firmware 20220923.gitf09bebf3-0ubuntu1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/08/2022
dmi.bios.release: 1.11
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.11.0
dmi.board.name: 0KNF8J
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.11.0:bd09/08/2022:br1.11:svnDellInc.:pnXPS179720:pvr:rvnDellInc.:rn0KNF8J:rvrA00:cvnDellInc.:ct10:cvr:sku0AFF:
dmi.product.family: XPS
dmi.product.name: XPS 17 9720
dmi.product.sku: 0AFF
dmi.sys.vendor: Dell Inc.
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