Thanks for responding, Daniel. If it was the driver, I don't know how the keyboard would have worked until a week ago. If it was the hardware, I imagine other BT devices wouldn't connect either, but they do (mouse, earbuds). I might be wrong, of course.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/2000798 Title: cannot connect to K380 bluetooth keyboard Status in bluez package in Ubuntu: New Status in linux package in Ubuntu: New Bug description: Had trouble connecting my K380 keyboard with the laptop (previously used it without issues), unpaired and now I can no longer pair it. Other bluetooth devices work with this particular laptop (mouse, earbuds), the keyboard works flawlessly with a different laptop (running the same Ubuntu 20.04 OS) and an Android phone. Used bluetoothctl to peek under the hood and got nowhere after turning scan on on the controller and activating the keyboard: [NEW] Device [...mac address of the keyboard...] Keyboard K380 [CHG] Device [...mac address of the keyboard...] Connected: no [DEL] Device [...mac address of the keyboard...] Keyboard K380 After this action, I get: # connect [...mac address of the keyboard...] Device [...mac address of the keyboard...] not available When I activate the keyboard (by pressing any key on it while it's turned on), in the bluetooth settings GUI tool I see the keyboard appear for a fraction of a second in the list of unpaired devices and then it disappears. Help? ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: bluez 5.53-0ubuntu3.6 ProcVersionSignature: Ubuntu 5.15.0-56.62~20.04.1-generic 5.15.64 Uname: Linux 5.15.0-56-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.25 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Dec 30 19:41:41 2022 InstallationDate: Installed on 2022-11-03 (57 days ago) InstallationMedia: Ubuntu 20.04.5 LTS "Focal Fossa" - Release amd64 (20220831) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Intel(R) Client Systems LAPKC71E ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-56-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/12/2021 dmi.bios.release: 5.19 dmi.bios.vendor: Intel Corp. dmi.bios.version: KCTGL357.0037.2021.0712.0948 dmi.board.name: LAPKC71E dmi.board.vendor: Intel Corporation dmi.board.version: M22221-402 dmi.chassis.type: 10 dmi.chassis.vendor: Intel(R) Corporation dmi.chassis.version: 2.0 dmi.ec.firmware.release: 1.5 dmi.modalias: dmi:bvnIntelCorp.:bvrKCTGL357.0037.2021.0712.0948:bd07/12/2021:br5.19:efr1.5:svnIntel(R)ClientSystems:pnLAPKC71E:pvrM38559-402:rvnIntelCorporation:rnLAPKC71E:rvrM22221-402:cvnIntel(R)Corporation:ct10:cvr2.0:skuBKC71EBFB6000: dmi.product.family: KC dmi.product.name: LAPKC71E dmi.product.sku: BKC71EBFB6000 dmi.product.version: M38559-402 dmi.sys.vendor: Intel(R) Client Systems hciconfig: hci0: Type: Primary Bus: USB BD Address: 20:1E:88:3C:4C:FD ACL MTU: 1021:4 SCO MTU: 96:6 UP RUNNING PSCAN ISCAN RX bytes:221779 acl:5063 sco:0 events:6018 errors:0 TX bytes:785416 acl:104 sco:0 commands:4168 errors:0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/2000798/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
