This also happened to me in 20.04, but only sometimes. After moving to a new computer and installing 22.04 on that, my DS-U02 wouldn't work at all. This is what `sudo dmesg` brings up whenever it's plugged in.
[ 71.620029] usb 1-3: USB disconnect, device number 5 [ 238.439456] usb 1-3: new high-speed USB device number 6 using xhci_hcd [ 238.589532] usb 1-3: New USB device found, idVendor=2bdf, idProduct=0280, bcdDevice=50.02 [ 238.589545] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 238.589550] usb 1-3: Product: 1080P Web Camera [ 238.589555] usb 1-3: Manufacturer: SN0002 [ 238.589558] usb 1-3: SerialNumber: SN0002 [ 238.591035] usb 1-3: Found UVC 1.00 device 1080P Web Camera (2bdf:0280) [ 238.595873] input: 1080P Web Camera: 1080P Web Cam as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/input/input20 [ 238.642588] usb 1-3: Failed to query (GET_DEF) UVC control 11 on unit 1: -32 (exp. 2). The UVC error varies with every reconnect but, this is the most common one to pop up. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-5.13 in Ubuntu. https://bugs.launchpad.net/bugs/1978416 Title: External USB webcam is not working Status in linux-signed-hwe-5.13 package in Ubuntu: Confirmed Bug description: Hello, I'm trying to connect Hikvision DS-U02 USB Webcam. It worked for once after trying multiple times, then it stopped working again. It worked when I connected it to a USB 2.0 port and now it's not working there as well. The device is showing up in lsbsb and dmseg, but not showing in "v4l2-ctl --list-devices". error in dmesg: [10856.771936] usb 3-4: new high-speed USB device number 13 using xhci_hcd [10856.929763] usb 3-4: New USB device found, idVendor=2bdf, idProduct=0280, bcdDevice=50.00 [10856.929772] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [10856.929776] usb 3-4: Product: 1080P Web Camera [10856.929779] usb 3-4: Manufacturer: SN0002 [10856.929781] usb 3-4: SerialNumber: SN0002 [10856.930669] usb 3-4: Found UVC 1.00 device 1080P Web Camera (2bdf:0280) [10856.932435] uvcvideo 3-4:1.1: Failed to query (129) UVC probe control : -32 (exp. 26). [10856.932447] uvcvideo 3-4:1.1: Failed to initialize the device (-5). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.13.0-48-generic 5.13.0-48.54~20.04.1 ProcVersionSignature: Ubuntu 5.13.0-48.54~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-48-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.11-0ubuntu27.24 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun Jun 12 23:40:45 2022 InstallationDate: Installed on 2020-09-07 (643 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: linux-signed-hwe-5.13 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.13/+bug/1978416/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
