Thank you for taking the time to report this bug and helping to make Ubuntu better.
Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug. I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709 You've reported your issue relates to installation (ubiquity is the installer), yet your system was installed 24 days ago? You can convert this bug report into a question which is geared at support. I've marked this report as "incomplete" as it doesn't fit an installation (ubiquity) issue & appears you're after support. ** Changed in: ubiquity (Ubuntu) Status: New => Incomplete ** Package changed: ubiquity (Ubuntu) => linux-firmware (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1973477 Title: unable to upgrade to xubuntu Status in linux-firmware package in Ubuntu: Incomplete Bug description: W: Possible missing firmware /lib/firmware/rtl_nic/rtl8125b-2.fw for module r8169 Errors were encountered while processing: klibc-utils E: Sub-process /usr/bin/dpkg returned an error code (1) ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: ubiquity (not installed) ProcVersionSignature: Ubuntu 5.13.0-40.45~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun May 15 16:59:41 2022 InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash --- maybe-ubiquity InstallationDate: Installed on 2022-04-20 (24 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: ubiquity Symptom: installation UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1973477/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp