** Summary changed:

- Ubuntu 20.04 shows blank upon resuming from resume. Requires hard shutdown 
using the h/w power button
+ [HP Pavilion 15-cs1xxx] Ubuntu 20.04 shows blank upon resuming from resume. 
Requires hard shutdown using the h/w power button

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-hwe-5.13 in Ubuntu.
https://bugs.launchpad.net/bugs/1960602

Title:
  [HP Pavilion 15-cs1xxx] Ubuntu 20.04 shows blank upon resuming from
  resume. Requires hard shutdown using the h/w power button

Status in linux-hwe-5.13 package in Ubuntu:
  New

Bug description:
  After installing Ubuntu 20.04 on my laptop, if the laptop suspends due
  to closing the lid or not using the laptop for some time and once I
  press any key to resume from the suspend, the laptop shows a blank
  screen and is unresponsive to any button presses.

  This problem happens sometimes though. There have been times that I
  resume from suspend successfully. But more often it will fail to
  resume from suspend completely and I will need to use the hardware
  power button to hard shutdown and restart.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.13.0-28.31~20.04.1-generic 5.13.19
  Uname: Linux 5.13.0-28-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Feb 11 14:23:17 2022
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GpuHangFrequency: Several times a week
  GpuHangReproducibility: Occurs more often under certain circumstances
  GpuHangStarted: Immediately after installing this version of Ubuntu
  GraphicsCard:
   Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 
[VGA controller])
     Subsystem: Hewlett-Packard Company UHD Graphics 620 (Whiskey Lake) 
[103c:84c1]
     Subsystem: Hewlett-Packard Company GM108M [GeForce MX130] [103c:84c1]
  InstallationDate: Installed on 2021-09-10 (153 days ago)
  InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 05c8:03bc Cheng Uei Precision Industry Co., Ltd 
(Foxlink) HP Wide Vision HD Camera
   Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
   Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: HP HP Pavilion Laptop 15-cs1xxx
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-28-generic 
root=UUID=a6c8900d-2dd5-4390-a3c8-c0865429d620 ro nouveau.blacklist=1 quiet 
splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2020
  dmi.bios.release: 15.23
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.23
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 84C1
  dmi.board.vendor: HP
  dmi.board.version: 15.32
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.ec.firmware.release: 15.32
  dmi.modalias: 
dmi:bvnInsyde:bvrF.23:bd12/25/2020:br15.23:efr15.32:svnHP:pnHPPavilionLaptop15-cs1xxx:pvrType1ProductConfigId:rvnHP:rn84C1:rvr15.32:cvnHP:ct10:cvrChassisVersion:sku5FP53PA#ACJ:
  dmi.product.family: 103C_5335KV HP Pavilion
  dmi.product.name: HP Pavilion Laptop 15-cs1xxx
  dmi.product.sku: 5FP53PA#ACJ
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.105-3~20.04.2
  version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5
  version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-hwe-5.13/+bug/1960602/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to