** Summary changed: - Ubuntu 20.04 shows blank upon resuming from resume. Requires hard shutdown using the h/w power button + [HP Pavilion 15-cs1xxx] Ubuntu 20.04 shows blank upon resuming from resume. Requires hard shutdown using the h/w power button
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-5.13 in Ubuntu. https://bugs.launchpad.net/bugs/1960602 Title: [HP Pavilion 15-cs1xxx] Ubuntu 20.04 shows blank upon resuming from resume. Requires hard shutdown using the h/w power button Status in linux-hwe-5.13 package in Ubuntu: New Bug description: After installing Ubuntu 20.04 on my laptop, if the laptop suspends due to closing the lid or not using the laptop for some time and once I press any key to resume from the suspend, the laptop shows a blank screen and is unresponsive to any button presses. This problem happens sometimes though. There have been times that I resume from suspend successfully. But more often it will fail to resume from suspend completely and I will need to use the hardware power button to hard shutdown and restart. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.13.0-28.31~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-28-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Feb 11 14:23:17 2022 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GpuHangFrequency: Several times a week GpuHangReproducibility: Occurs more often under certain circumstances GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company UHD Graphics 620 (Whiskey Lake) [103c:84c1] Subsystem: Hewlett-Packard Company GM108M [GeForce MX130] [103c:84c1] InstallationDate: Installed on 2021-09-10 (153 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05c8:03bc Cheng Uei Precision Industry Co., Ltd (Foxlink) HP Wide Vision HD Camera Bus 001 Device 004: ID 8087:0aaa Intel Corp. Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP Pavilion Laptop 15-cs1xxx ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-28-generic root=UUID=a6c8900d-2dd5-4390-a3c8-c0865429d620 ro nouveau.blacklist=1 quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/25/2020 dmi.bios.release: 15.23 dmi.bios.vendor: Insyde dmi.bios.version: F.23 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 84C1 dmi.board.vendor: HP dmi.board.version: 15.32 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 15.32 dmi.modalias: dmi:bvnInsyde:bvrF.23:bd12/25/2020:br15.23:efr15.32:svnHP:pnHPPavilionLaptop15-cs1xxx:pvrType1ProductConfigId:rvnHP:rn84C1:rvr15.32:cvnHP:ct10:cvrChassisVersion:sku5FP53PA#ACJ: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cs1xxx dmi.product.sku: 5FP53PA#ACJ dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.105-3~20.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-5.13/+bug/1960602/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp