Public bug reported: Bluetooth Mouse and Keyboard drop connections when Laptop using battery (power discconnected). Keyboard and mouse work correctly when laptop is powered by mains power. May be related to suspend/resume.
Symptoms: - Mouse and keyboard don't work. - Mouse and keyboard bluetooth association cannot be removed rand e-connected. - Mouse and keyboard are detected (sometimes) with different device names. The following does NOT fix the problem:: - Connect laptop power; - In Bluetooth settings Turn Bluetooth off, then on again Rebooting allows devices to be configured again, and connect correctly. Ubuntu version: Ubuntu 21.10 Kernel: 5.13.0-39-generic Package: bluez 5.60-0ubuntu2.2 When working the keyboard and mouse appear with: root@silver:/home/paul# bluetoothctl devices Device D2:91:D2:B9:6B:9D Logi POP Keys Device D1:8F:A4:4B:1B:F9 Logi POP Mouse When not working, the devices show up as: Device D2:91:D2:B9:6B:9D Logi POP @ Device D1:8F:A4:4B:1B:F9 Logi POP @ This devices are: - https://www.logitech.com/en-au/products/mice/pop-wireless-mouse.910-006515.html - https://www.logitech.com/en-au/products/keyboards/pop-keys-wireless-mechanical.920-010578.html I know that the devices both work with a Windows 10 desktop. Bluetooth Device Details When working.. root@silver:/home/paul# hciconfig -a hci0: Type: Primary Bus: USB BD Address: 20:68:9D:64:8A:FC ACL MTU: 1021:8 SCO MTU: 64:1 UP RUNNING RX bytes:1801269 acl:99624 sco:0 events:560 errors:0 TX bytes:8612 acl:173 sco:0 commands:227 errors:0 Features: 0xbf 0xfe 0xcf 0xfe 0xdb 0xff 0x7b 0x87 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH SNIFF Link mode: SLAVE ACCEPT Name: 'silver' Class: 0x7c010c Service Classes: Rendering, Capturing, Object Transfer, Audio, Telephony Device Class: Computer, Laptop HCI Version: 4.0 (0x6) Revision: 0x1000 LMP Version: 4.0 (0x6) Subversion: 0x220e Manufacturer: Broadcom Corporation (15) ** Affects: bluez (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1969874 Title: Bluetooth Mouse and Keyboard drop connections when Laptop using battery Status in bluez package in Ubuntu: New Bug description: Bluetooth Mouse and Keyboard drop connections when Laptop using battery (power discconnected). Keyboard and mouse work correctly when laptop is powered by mains power. May be related to suspend/resume. Symptoms: - Mouse and keyboard don't work. - Mouse and keyboard bluetooth association cannot be removed rand e-connected. - Mouse and keyboard are detected (sometimes) with different device names. The following does NOT fix the problem:: - Connect laptop power; - In Bluetooth settings Turn Bluetooth off, then on again Rebooting allows devices to be configured again, and connect correctly. Ubuntu version: Ubuntu 21.10 Kernel: 5.13.0-39-generic Package: bluez 5.60-0ubuntu2.2 When working the keyboard and mouse appear with: root@silver:/home/paul# bluetoothctl devices Device D2:91:D2:B9:6B:9D Logi POP Keys Device D1:8F:A4:4B:1B:F9 Logi POP Mouse When not working, the devices show up as: Device D2:91:D2:B9:6B:9D Logi POP @ Device D1:8F:A4:4B:1B:F9 Logi POP @ This devices are: - https://www.logitech.com/en-au/products/mice/pop-wireless-mouse.910-006515.html - https://www.logitech.com/en-au/products/keyboards/pop-keys-wireless-mechanical.920-010578.html I know that the devices both work with a Windows 10 desktop. Bluetooth Device Details When working.. root@silver:/home/paul# hciconfig -a hci0: Type: Primary Bus: USB BD Address: 20:68:9D:64:8A:FC ACL MTU: 1021:8 SCO MTU: 64:1 UP RUNNING RX bytes:1801269 acl:99624 sco:0 events:560 errors:0 TX bytes:8612 acl:173 sco:0 commands:227 errors:0 Features: 0xbf 0xfe 0xcf 0xfe 0xdb 0xff 0x7b 0x87 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH SNIFF Link mode: SLAVE ACCEPT Name: 'silver' Class: 0x7c010c Service Classes: Rendering, Capturing, Object Transfer, Audio, Telephony Device Class: Computer, Laptop HCI Version: 4.0 (0x6) Revision: 0x1000 LMP Version: 4.0 (0x6) Subversion: 0x220e Manufacturer: Broadcom Corporation (15) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1969874/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
