Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: linux-meta (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1918085

Title:
  Package linux-crashdump in 20.04 configures kernel cmdline crashkernel
  incorrectly causing lock-up on kernel dump

Status in linux-meta package in Ubuntu:
  Confirmed

Bug description:
  Package linux-crashdump in 20.04 configures kernel cmdline crashkernel
  incorrectly causing lock-up on kernel dump.

  It is very simple to replicate. I was testing using QEmu
  virtualisation software, where I had QEmu running a 20.04 install
  within another 20.04 install.

  Within the virtualisation install, simply install the package 
"linux-crashdump":
  $ sudo apt install linux-crashdump

  Answering Yes and Yes to the two questions asked:

   |------------------------| Configuring kexec-tools |------------------------|
   |                                                                           |
   |                                                                           |
   | If you choose this option, a system reboot will trigger a restart into a  |
   | kernel loaded by kexec instead of going through the full system boot      |
   | loader process.                                                           |
   |                                                                           |
   | Should kexec-tools handle reboots (sysvinit only)?                        |
   |                                                                           |
   |                    <Yes>                       <No>                       |
   |                                                                           |
   |---------------------------------------------------------------------------|

   |------------------------| Configuring kdump-tools |------------------------|
   |                                                                           |
   |                                                                           |
   | If you choose this option, the kdump-tools mechanism will be enabled.  A  |
   | reboot is still required in order to enable the crashkernel kernel        |
   | parameter.                                                                |
   |                                                                           |
   | Should kdump-tools be enabled be default?                                 |
   |                                                                           |
   |                    <Yes>                       <No>                       |
   |                                                                           |
   |---------------------------------------------------------------------------|

  Check the kernel command-line Grub configured by package install:
  $ cat /proc/cmdline 
  BOOT_IMAGE=/vmlinuz-5.4.0-66-lowlatency root=/dev/mapper/rootlvm-rootpart ro 
crashkernel=512M-:192M

  As you can see "crashkernel=512M-:192M" is definitely a syntax error.

  Furthermore, when I test with this default configuration by forcing a crash:
  Enable dump then reboot testing with the following command:
  sudo sysctl -w kernel.sysrq=1
  Once this is done, you must become root, as just using sudo will not be 
sufficient. As the root user, you will have to issue the command echo c > 
/proc/sysrq-trigger.

  Once the "echo c > /proc/sysrq-trigger" command is issued as root, the
  virtual host being tested locks-up at 100% CPU indefinitely. Forcing
  shutdown and reboot shows no crash file in /var/crash folder however I
  can only see files "kexec_cmd" and "kdump_lock".

  To manually fix this issue I changed to "crashkernel=512M-:192M" to 
"crashkernel=384M-:512M" by editing (i.e. make the small number/larger number 
order correct):
  $ sudo vim /etc/default/grub.d/kdump-tools.cfg
  GRUB_CMDLINE_LINUX_DEFAULT="$GRUB_CMDLINE_LINUX_DEFAULT 
crashkernel=384M-:512M"

  After reboot and retest of the forced crash commands, the kdump works and all 
the needed files are present after self-reboot:
  $ ls /var/crash/
  202103081345  kdump_lock  kexec_cmd  
linux-image-5.4.0-66-lowlatency-202103081345.crash
  $ ls /var/crash/202103081345/
  dmesg.202103081345  dump.202103081345

  In summary the problem is that the default kernel command-line
  configured by default "crashkernel=512M-:192M" is faulty in some way
  or other and causes the kernel to lock-up at 100% CPU indefinitely
  when kdump is triggered.

  This can be manually fixed giving a workaround but future user will
  suffer until the default installation configuration is fixed.

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