apport information ** Description changed:
cat /proc/bus/input/devices doesn't show touchpad,output piped into file and attached, under windows 10 the touchpad works fine. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: ubuntu-release-upgrader-core 1:20.04.23 [origin: unknown] ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 CasperMD5CheckResult: skip CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Thu Mar 3 15:01:37 2022 InstallationDate: Installed on 2022-03-03 (0 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: lu 1014 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2022-03-03 (0 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: GPU Company GWTN141-10 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=caa929d6-edd9-46f9-9296-ee33d557a3f8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 RelatedPackageVersions: linux-restricted-modules-5.4.0-42-generic N/A linux-backports-modules-5.4.0-42-generic N/A linux-firmware 1.187.2 Tags: focal Uname: Linux 5.4.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/30/2021 dmi.bios.vendor: GPU Company dmi.bios.version: LC-BI-14-N14TBR100-607-H dmi.board.asset.tag: Default string dmi.board.name: GPU Company dmi.board.vendor: GPU Company dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnGPUCompany:bvrLC-BI-14-N14TBR100-607-H:bd03/30/2021:svnGPUCompany:pnGWTN141-10:pvrDefaultstring:rvnGPUCompany:rnGPUCompany:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring: dmi.product.family: GWTN141-10 N Series dmi.product.name: GWTN141-10 dmi.product.sku: 0000000000000000 dmi.product.version: Default string dmi.sys.vendor: GPU Company + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.4 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: lu 1014 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2022-03-03 (0 days ago) + InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) + MachineType: GPU Company GWTN141-10 + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: 0 EFI VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=caa929d6-edd9-46f9-9296-ee33d557a3f8 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-42-generic N/A + linux-backports-modules-5.4.0-42-generic N/A + linux-firmware 1.187.2 + Tags: focal + Uname: Linux 5.4.0-42-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 03/30/2021 + dmi.bios.vendor: GPU Company + dmi.bios.version: LC-BI-14-N14TBR100-607-H + dmi.board.asset.tag: Default string + dmi.board.name: GPU Company + dmi.board.vendor: GPU Company + dmi.board.version: Default string + dmi.chassis.asset.tag: Default string + dmi.chassis.type: 10 + dmi.chassis.vendor: Default string + dmi.chassis.version: Default string + dmi.modalias: dmi:bvnGPUCompany:bvrLC-BI-14-N14TBR100-607-H:bd03/30/2021:svnGPUCompany:pnGWTN141-10:pvrDefaultstring:rvnGPUCompany:rnGPUCompany:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring: + dmi.product.family: GWTN141-10 N Series + dmi.product.name: GWTN141-10 + dmi.product.sku: 0000000000000000 + dmi.product.version: Default string + dmi.sys.vendor: GPU Company ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1963547/+attachment/5565542/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1963547 Title: Touch pad not detected for Gateway GWTN141-10SL Status in linux package in Ubuntu: Confirmed Bug description: cat /proc/bus/input/devices doesn't show touchpad,output piped into file and attached, under windows 10 the touchpad works fine. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: ubuntu-release-upgrader-core 1:20.04.23 [origin: unknown] ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 CasperMD5CheckResult: skip CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME Date: Thu Mar 3 15:01:37 2022 InstallationDate: Installed on 2022-03-03 (0 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-release-upgrader Symptom: dist-upgrade UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: lu 1014 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2022-03-03 (0 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: GPU Company GWTN141-10 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=caa929d6-edd9-46f9-9296-ee33d557a3f8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 RelatedPackageVersions: linux-restricted-modules-5.4.0-42-generic N/A linux-backports-modules-5.4.0-42-generic N/A linux-firmware 1.187.2 Tags: focal Uname: Linux 5.4.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/30/2021 dmi.bios.vendor: GPU Company dmi.bios.version: LC-BI-14-N14TBR100-607-H dmi.board.asset.tag: Default string dmi.board.name: GPU Company dmi.board.vendor: GPU Company dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnGPUCompany:bvrLC-BI-14-N14TBR100-607-H:bd03/30/2021:svnGPUCompany:pnGWTN141-10:pvrDefaultstring:rvnGPUCompany:rnGPUCompany:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring: dmi.product.family: GWTN141-10 N Series dmi.product.name: GWTN141-10 dmi.product.sku: 0000000000000000 dmi.product.version: Default string dmi.sys.vendor: GPU Company --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: lu 1014 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2022-03-03 (0 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: GPU Company GWTN141-10 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=caa929d6-edd9-46f9-9296-ee33d557a3f8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 RelatedPackageVersions: linux-restricted-modules-5.4.0-42-generic N/A linux-backports-modules-5.4.0-42-generic N/A linux-firmware 1.187.2 Tags: focal Uname: Linux 5.4.0-42-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/30/2021 dmi.bios.vendor: GPU Company dmi.bios.version: LC-BI-14-N14TBR100-607-H dmi.board.asset.tag: Default string dmi.board.name: GPU Company dmi.board.vendor: GPU Company dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnGPUCompany:bvrLC-BI-14-N14TBR100-607-H:bd03/30/2021:svnGPUCompany:pnGWTN141-10:pvrDefaultstring:rvnGPUCompany:rnGPUCompany:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring: dmi.product.family: GWTN141-10 N Series dmi.product.name: GWTN141-10 dmi.product.sku: 0000000000000000 dmi.product.version: Default string dmi.sys.vendor: GPU Company To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1963547/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp