apport information
** Attachment added: "acpidump.txt"
https://bugs.launchpad.net/bugs/1958032/+attachment/5554977/+files/acpidump.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1958032
Title:
[igb - Intel NIC] Adapter reset due to TX unit hangs
Status in linux package in Ubuntu:
Confirmed
Bug description:
Hi,
I get no network connection established.
In dmesg I get repeatively messages regarding a TX hang and adapter reset:
[ 202.700164] igb 0000:01:00.0 enp1s0: igb: enp1s0 NIC Link is Up 1000 Mbps
Full Duplex, Flow Control: RX
[ 204.929067] igb 0000:01:00.0: Detected Tx Unit Hang
Tx Queue <3>
TDH <0>
TDT <2>
next_to_use <2>
next_to_clean <0>
buffer_info[next_to_clean]
time_stamp <ffffa148>
next_to_watch <000000003bbba65a>
jiffies <ffffa300>
desc.status <128200>
[ 204.929065] igb 0000:01:00.0: Detected Tx Unit Hang
Tx Queue <2>
TDH <0>
TDT <2>
next_to_use <2>
next_to_clean <0>
buffer_info[next_to_clean]
time_stamp <ffffa148>
next_to_watch <0000000098471433>
jiffies <ffffa300>
desc.status <128200>
[ 206.911750] igb 0000:01:00.0: Detected Tx Unit Hang
Tx Queue <2>
TDH <0>
TDT <2>
next_to_use <2>
next_to_clean <0>
buffer_info[next_to_clean]
time_stamp <ffffa148>
next_to_watch <0000000098471433>
jiffies <ffffa4f0>
desc.status <128200>
[ 206.911750] igb 0000:01:00.0: Detected Tx Unit Hang
Tx Queue <3>
TDH <0>
TDT <2>
next_to_use <2>
next_to_clean <0>
buffer_info[next_to_clean]
time_stamp <ffffa148>
next_to_watch <000000003bbba65a>
jiffies <ffffa4f0>
desc.status <128200>
[ 208.931728] igb 0000:01:00.0: Detected Tx Unit Hang
Tx Queue <2>
TDH <0>
TDT <2>
next_to_use <2>
next_to_clean <0>
buffer_info[next_to_clean]
time_stamp <ffffa148>
next_to_watch <0000000098471433>
jiffies <ffffa6e9>
desc.status <128200>
[ 208.931728] igb 0000:01:00.0: Detected Tx Unit Hang
Tx Queue <3>
TDH <0>
TDT <2>
next_to_use <2>
next_to_clean <0>
buffer_info[next_to_clean]
time_stamp <ffffa148>
next_to_watch <000000003bbba65a>
jiffies <ffffa6e9>
desc.status <128200>
[ 210.911642] igb 0000:01:00.0: Detected Tx Unit Hang
Tx Queue <2>
TDH <0>
TDT <2>
next_to_use <2>
next_to_clean <0>
buffer_info[next_to_clean]
time_stamp <ffffa148>
next_to_watch <0000000098471433>
jiffies <ffffa8d8>
desc.status <128200>
[ 210.911642] igb 0000:01:00.0: Detected Tx Unit Hang
Tx Queue <3>
TDH <0>
TDT <2>
next_to_use <2>
next_to_clean <0>
buffer_info[next_to_clean]
time_stamp <ffffa148>
next_to_watch <000000003bbba65a>
jiffies <ffffa8d8>
desc.status <128200>
[ 212.091622] igb 0000:01:00.0 enp1s0: igb: enp1s0 NIC Link is Down
[ 212.091950] igb 0000:01:00.0 enp1s0: Reset adapter
System: Shuttle SH570
Kernel: Linux 5.11.0-46-generic #51~20.04.1-Ubuntu SMP x86_64 x86_64 x86_64
GNU/Linux
NIC:
/sys/class/net/enp1s0/device/vendor = 0x8086
/sys/class/net/enp1s0/device/device = 0x157b
sudo ethtool enp1s0
Settings for enp1s0:
Supported ports: [ TP ]
Supported link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Supported pause frame use: Symmetric
Supports auto-negotiation: Yes
Supported FEC modes: Not reported
Advertised link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Advertised pause frame use: Symmetric
Advertised auto-negotiation: Yes
Advertised FEC modes: Not reported
Speed: 1000Mb/s
Duplex: Full
Port: Twisted Pair
PHYAD: 1
Transceiver: internal
Auto-negotiation: on
MDI-X: off (auto)
Supports Wake-on: pumbg
Wake-on: g
Current message level: 0x00000007 (7)
drv probe link
Link detected: yes
modinfo igb
filename:
/lib/modules/5.11.0-46-generic/kernel/drivers/net/ethernet/intel/igb/igb.ko
license: GPL v2
description: Intel(R) Gigabit Ethernet Network Driver
author: Intel Corporation, <e1000-de...@lists.sourceforge.net>
srcversion: 6571F9CB4A315D69E8E8585
alias: pci:v00008086d000010D6sv*sd*bc*sc*i*
alias: pci:v00008086d000010A9sv*sd*bc*sc*i*
alias: pci:v00008086d000010A7sv*sd*bc*sc*i*
alias: pci:v00008086d000010E8sv*sd*bc*sc*i*
alias: pci:v00008086d00001526sv*sd*bc*sc*i*
alias: pci:v00008086d0000150Dsv*sd*bc*sc*i*
alias: pci:v00008086d000010E7sv*sd*bc*sc*i*
alias: pci:v00008086d000010E6sv*sd*bc*sc*i*
alias: pci:v00008086d00001518sv*sd*bc*sc*i*
alias: pci:v00008086d0000150Asv*sd*bc*sc*i*
alias: pci:v00008086d000010C9sv*sd*bc*sc*i*
alias: pci:v00008086d00000440sv*sd*bc*sc*i*
alias: pci:v00008086d0000043Csv*sd*bc*sc*i*
alias: pci:v00008086d0000043Asv*sd*bc*sc*i*
alias: pci:v00008086d00000438sv*sd*bc*sc*i*
alias: pci:v00008086d00001516sv*sd*bc*sc*i*
alias: pci:v00008086d00001511sv*sd*bc*sc*i*
alias: pci:v00008086d00001510sv*sd*bc*sc*i*
alias: pci:v00008086d00001527sv*sd*bc*sc*i*
alias: pci:v00008086d0000150Fsv*sd*bc*sc*i*
alias: pci:v00008086d0000150Esv*sd*bc*sc*i*
alias: pci:v00008086d00001524sv*sd*bc*sc*i*
alias: pci:v00008086d00001523sv*sd*bc*sc*i*
alias: pci:v00008086d00001522sv*sd*bc*sc*i*
alias: pci:v00008086d00001521sv*sd*bc*sc*i*
alias: pci:v00008086d0000157Csv*sd*bc*sc*i*
alias: pci:v00008086d0000157Bsv*sd*bc*sc*i*
alias: pci:v00008086d00001538sv*sd*bc*sc*i*
alias: pci:v00008086d00001537sv*sd*bc*sc*i*
alias: pci:v00008086d00001536sv*sd*bc*sc*i*
alias: pci:v00008086d00001533sv*sd*bc*sc*i*
alias: pci:v00008086d00001539sv*sd*bc*sc*i*
alias: pci:v00008086d00001F45sv*sd*bc*sc*i*
alias: pci:v00008086d00001F41sv*sd*bc*sc*i*
alias: pci:v00008086d00001F40sv*sd*bc*sc*i*
depends: dca,i2c-algo-bit
retpoline: Y
intree: Y
name: igb
vermagic: 5.11.0-46-generic SMP mod_unload modversions
sig_id: PKCS#7
signer: Build time autogenerated kernel key
sig_key: 02:C8:53:11:09:6E:E4:B7:D7:FA:00:84:D1:87:50:1F:49:81:C6:C2
sig_hashalgo: sha512
signature: 4A:0C:93:DF:D1:A6:04:BE:62:E2:60:80:7F:1A:5B:D6:CF:AC:0B:F9:
CE:DC:B2:D8:B5:6C:F7:F4:14:4D:BE:00:4E:CF:38:F0:4B:70:3A:77:
B1:C9:35:A7:40:99:D4:24:76:16:C6:2B:91:D7:88:E3:B9:13:2F:73:
3B:A1:E0:7B:58:4E:1D:1F:0B:9E:63:28:E7:87:2B:8F:BD:B1:75:98:
4E:60:B8:DC:B8:1A:D2:46:85:53:31:CB:B4:34:69:0F:D0:2E:C8:2F:
53:57:B6:67:7A:4D:F7:E9:15:40:D8:81:AF:58:A2:D6:2C:DD:CA:A5:
6A:8A:10:A4:14:B1:07:ED:F2:F8:27:29:F0:8A:88:09:20:EB:39:91:
BF:2C:EE:38:79:F2:41:21:96:32:84:70:56:9C:4C:20:48:E1:2C:AC:
09:31:F4:AD:2B:03:E3:0B:29:18:A9:A9:40:D3:77:AD:09:34:8A:BA:
5D:BB:7D:42:DC:C6:71:14:5B:55:37:AE:0F:8D:DF:2F:41:B1:84:B3:
74:F4:51:C1:74:64:4D:96:C2:CB:FD:1B:8C:CC:BB:FF:C8:54:C0:6D:
EE:F1:A5:92:49:65:18:DF:60:B2:D7:46:0A:CD:7C:46:90:95:E1:A6:
55:50:C2:15:72:6A:7F:FD:0B:34:D2:CD:BD:4E:F6:75:EA:10:7A:77:
74:BF:92:4E:14:EE:42:D4:63:BA:4F:04:05:6D:1B:5E:09:74:14:75:
AC:32:64:8E:FB:B0:A7:3B:1C:2F:49:4C:9E:F2:D2:19:FC:F4:77:96:
7F:AC:4B:B7:47:BD:37:A4:2D:06:2C:8B:0D:36:E6:D2:AC:D8:FF:67:
84:C4:62:84:68:95:D6:1C:8D:1F:41:2C:2E:41:1C:D7:24:82:B1:72:
2F:DE:08:81:68:B3:51:39:DE:BB:B4:82:A6:D9:48:5C:06:E3:38:E3:
95:95:D8:F5:DF:E8:4E:C1:BA:D6:F6:A7:19:DC:A4:E4:3C:B4:14:64:
D6:4D:84:3E:3B:D2:13:35:47:CD:3D:76:48:97:4D:AC:1A:52:28:B3:
0F:A8:05:69:82:AB:51:EC:5D:3C:AB:EA:98:8E:90:1A:4E:70:76:AE:
6E:A2:DD:77:24:E1:83:81:4B:C7:54:9F:17:21:C5:E4:DE:52:54:55:
B0:3C:FC:2A:54:E6:B4:9D:E6:01:04:2E:53:EB:4A:0B:47:B5:16:B0:
A8:25:A1:1F:E6:41:67:58:48:0D:E2:54:8B:08:35:41:F7:7A:CB:E5:
20:E8:41:70:9C:74:4E:D3:63:99:B7:AE:FF:2C:F6:B1:3D:13:DD:DB:
DE:26:59:ED:E0:DB:3B:77:C3:7C:44:49
parm: max_vfs:Maximum number of virtual functions to allocate per
physical function (uint)
parm: debug:Debug level (0=none,...,16=all) (int)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: nicolas 1233 F.... pulseaudio
/dev/snd/pcmC0D0p: nicolas 1233 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2022-01-08 (9 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/8p, 10000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M
|__ Port 13: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid,
12M
|__ Port 13: Dev 2, If 1, Class=Human Interface Device, Driver=usbhid,
12M
|__ Port 13: Dev 2, If 2, Class=Human Interface Device, Driver=usbhid,
12M
MachineType: Shuttle Inc. SH570
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-46-generic
root=UUID=a2970c17-9a05-4c1c-9a6d-1e824048d839 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.11.0-46.51~20.04.1-generic 5.11.22
RelatedPackageVersions:
linux-restricted-modules-5.11.0-46-generic N/A
linux-backports-modules-5.11.0-46-generic N/A
linux-firmware 1.187.24
RfKill:
Tags: focal
Uname: Linux 5.11.0-46-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/04/2021
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: 1.05
dmi.board.asset.tag: To Be Filled By O.E.M
dmi.board.name: SH570
dmi.board.vendor: Shuttle Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M
dmi.chassis.version: To Be Filled By O.E.M
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvr1.05:bd11/04/2021:br5.19:svnShuttleInc.:pnSH570:pvr1.0:skuToBeFilledByO.E.M:rvnShuttleInc.:rnSH570:rvr1.0:cvnToBeFilledByO.E.M:ct3:cvrToBeFilledByO.E.M:
dmi.product.family: To Be Filled By O.E.M
dmi.product.name: SH570
dmi.product.sku: To Be Filled By O.E.M
dmi.product.version: 1.0
dmi.sys.vendor: Shuttle Inc.
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