This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1956849
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: hirsute
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https://bugs.launchpad.net/bugs/1956849
Title:
Almost all USB ports suddenly stopped working; unbootable
Status in linux package in Ubuntu:
Incomplete
Bug description:
This package needs to be pulled NOW. It disables almost all USB-3.0
and USB-C ports completely.
Even though I had automatic software updates turned OFF (or so I
thought), my Mac Pro suddenly got a new kernel when I rebooted it this
morning:
Linux macpro-obs 5.11.0-44-generic #48~20.04.2-Ubuntu SMP Tue Dec 14
15:36:44 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
and it contains a P0 showstopper bug. Upon rebooting, I got dropped
into the initrd prompt because Linux could not see the external USB
drive that I'm booting from (WDBAGF5000AGY-WESN).
I wasted an entire day figuring out what was wrong, and even went so
far as to order a replacement SSD, planning to rebuild everything from
scratch, because the drive failed to appear in every single USB port I
tried.
Then I discovered that a different SSD didn't work, either. At that
point, I realized that something else was wrong, and I kept trying
until I found one other port that worked. I was then able to boot and
get dmesg and lsusb output.
This kernel update broke not only the built-in ports, but also the
ports on a generic USB-C PCIe card (Amazon B08PF8XR73).
Mac Pro built-in USB-3.0(A) ports (2x): working
Mac Pro built-in USB-C ports (4x): dead
USB-C PCIe card USB-C ports (2x): dead
USB-C PCIe card USB-3.0(A) ports (5x): dead
All devices fail to appear in lsusb when attached to the port,
including an Apple USB keyboard, an Anker USB-C Ethernet adapter, a WD
SSD, and a Sandisk SSD.
I'm going to roll back my kernel to a working kernel, but this package
needs to be pulled NOW before it affects too many people. This is too
catastrophic a bug to wait even a day.
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