apport information
** Description changed:
I have an HP Spectre x360 (13t-aw200) that has had problems with its
touchpad since I first loaded Ubuntu onto it. When it initially starts,
it's working fine, then at some point in time (it's unclear what
triggers it), it gets into this state where simply doing a single-finger
swipe to move the cursor no longer works. If I press down and swipe, it
does move/select as expected, but when I return to not pressing down, it
goes back to its previous, unworking state.
Other clues:
- It appears if I press HARD but don't cause a down event, it SOMETIMES moves
the cursor.
- If it's in this state and I'm on some scrolling window, it will scroll with
a single finger (i.e. as it acts as if I have two fingers down).
- It often will return to a working state for a while then go back to not
working.
ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 10 05:56:51 2021
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed
maybe-ubiquity quiet splash ---
InstallationDate: Installed on 2021-10-28 (13 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/zsh
SourcePackage: ubiquity
Symptom: installation
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: michael 1929 F.... pulseaudio
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistroCodename: impish
DistroRelease: Ubuntu 21.10
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01)
(prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company TigerLake GT2 [Iris Xe Graphics]
[103c:8709]
InstallationDate: Installed on 2021-10-28 (15 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
MachineType: HP HP Spectre x360 Convertible 13t-aw200
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/zsh
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-19-generic
root=/dev/mapper/vg--crypt-lv--root ro quiet splash i8042.dumbkbd=1 vt.handoff=7
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
RelatedPackageVersions:
linux-restricted-modules-5.13.0-19-generic N/A
linux-backports-modules-5.13.0-19-generic N/A
linux-firmware 1.201.1
Tags: impish wayland-session ubuntu wayland-session
Uname: Linux 5.13.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/01/2021
dmi.bios.release: 15.13
dmi.bios.vendor: AMI
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8709
dmi.board.vendor: HP
dmi.board.version: 31.32
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 31.32
dmi.modalias:
dmi:bvnAMI:bvrF.13:bd04/01/2021:br15.13:efr31.32:svnHP:pnHPSpectrex360Convertible13t-aw200:pvr:sku8WP89AV:rvnHP:rn8709:rvr31.32:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 13t-aw200
dmi.product.sku: 8WP89AV
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200714-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-1build1
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu71
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: michael 1879 F.... pulseaudio
+ BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
+ CasperMD5CheckResult: pass
+ CompositorRunning: None
+ CurrentDesktop: ubuntu:GNOME
+ DistUpgraded: Fresh install
+ DistroCodename: impish
+ DistroRelease: Ubuntu 21.10
+ DistroVariant: ubuntu
+ GraphicsCard:
+ Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01)
(prog-if 00 [VGA controller])
+ Subsystem: Hewlett-Packard Company TigerLake GT2 [Iris Xe Graphics]
[103c:8709]
+ InstallationDate: Installed on 2021-10-28 (15 days ago)
+ InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
+ MachineType: HP HP Spectre x360 Convertible 13t-aw200
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/zsh
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-20-generic
root=/dev/mapper/vg--crypt-lv--root ro quiet splash i8042.dumbkbd=1 vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.13.0-20.20-generic 5.13.14
+ RelatedPackageVersions:
+ linux-restricted-modules-5.13.0-20-generic N/A
+ linux-backports-modules-5.13.0-20-generic N/A
+ linux-firmware 1.201.1
+ Tags: impish wayland-session ubuntu wayland-session
+ Uname: Linux 5.13.0-20-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/01/2021
+ dmi.bios.release: 15.13
+ dmi.bios.vendor: AMI
+ dmi.bios.version: F.13
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: 8709
+ dmi.board.vendor: HP
+ dmi.board.version: 31.32
+ dmi.chassis.type: 31
+ dmi.chassis.vendor: HP
+ dmi.chassis.version: Chassis Version
+ dmi.ec.firmware.release: 31.32
+ dmi.modalias:
dmi:bvnAMI:bvrF.13:bd04/01/2021:br15.13:efr31.32:svnHP:pnHPSpectrex360Convertible13t-aw200:pvr:sku8WP89AV:rvnHP:rn8709:rvr31.32:cvnHP:ct31:cvrChassisVersion:
+ dmi.product.family: 103C_5335KV HP Spectre
+ dmi.product.name: HP Spectre x360 Convertible 13t-aw200
+ dmi.product.sku: 8WP89AV
+ dmi.sys.vendor: HP
+ version.compiz: compiz N/A
+ version.libdrm2: libdrm2 2.4.107-8ubuntu1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.2-1ubuntu1
+ version.libgl1-mesa-glx: libgl1-mesa-glx N/A
+ version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200714-1ubuntu2
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-1build1
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1950471/+attachment/5540433/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1950471
Title:
Touchpad on HP Spectre x360 gets into unusable state
Status in libinput package in Ubuntu:
New
Status in linux package in Ubuntu:
Confirmed
Bug description:
I have an HP Spectre x360 (13t-aw200) that has had problems with its
touchpad since I first loaded Ubuntu onto it. When it initially
starts, it's working fine, then at some point in time (it's unclear
what triggers it), it gets into this state where simply doing a
single-finger swipe to move the cursor no longer works. If I press
down and swipe, it does move/select as expected, but when I return to
not pressing down, it goes back to its previous, unworking state.
Other clues:
- It appears if I press HARD but don't cause a down event, it SOMETIMES moves
the cursor.
- If it's in this state and I'm on some scrolling window, it will scroll with
a single finger (i.e. as it acts as if I have two fingers down).
- It often will return to a working state for a while then go back to not
working.
ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 10 05:56:51 2021
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed
maybe-ubiquity quiet splash ---
InstallationDate: Installed on 2021-10-28 (13 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/zsh
SourcePackage: ubiquity
Symptom: installation
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: michael 1929 F.... pulseaudio
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistroCodename: impish
DistroRelease: Ubuntu 21.10
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01)
(prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company TigerLake GT2 [Iris Xe Graphics]
[103c:8709]
InstallationDate: Installed on 2021-10-28 (15 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
MachineType: HP HP Spectre x360 Convertible 13t-aw200
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/zsh
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-19-generic
root=/dev/mapper/vg--crypt-lv--root ro quiet splash i8042.dumbkbd=1 vt.handoff=7
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
RelatedPackageVersions:
linux-restricted-modules-5.13.0-19-generic N/A
linux-backports-modules-5.13.0-19-generic N/A
linux-firmware 1.201.1
Tags: impish wayland-session ubuntu wayland-session
Uname: Linux 5.13.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/01/2021
dmi.bios.release: 15.13
dmi.bios.vendor: AMI
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8709
dmi.board.vendor: HP
dmi.board.version: 31.32
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 31.32
dmi.modalias:
dmi:bvnAMI:bvrF.13:bd04/01/2021:br15.13:efr31.32:svnHP:pnHPSpectrex360Convertible13t-aw200:pvr:sku8WP89AV:rvnHP:rn8709:rvr31.32:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 13t-aw200
dmi.product.sku: 8WP89AV
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200714-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-1build1
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: michael 1879 F.... pulseaudio
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistroCodename: impish
DistroRelease: Ubuntu 21.10
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01)
(prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company TigerLake GT2 [Iris Xe Graphics]
[103c:8709]
InstallationDate: Installed on 2021-10-28 (15 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
MachineType: HP HP Spectre x360 Convertible 13t-aw200
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/zsh
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-20-generic
root=/dev/mapper/vg--crypt-lv--root ro quiet splash i8042.dumbkbd=1 vt.handoff=7
ProcVersionSignature: Ubuntu 5.13.0-20.20-generic 5.13.14
RelatedPackageVersions:
linux-restricted-modules-5.13.0-20-generic N/A
linux-backports-modules-5.13.0-20-generic N/A
linux-firmware 1.201.1
Tags: impish wayland-session ubuntu wayland-session
Uname: Linux 5.13.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/01/2021
dmi.bios.release: 15.13
dmi.bios.vendor: AMI
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8709
dmi.board.vendor: HP
dmi.board.version: 31.32
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 31.32
dmi.modalias:
dmi:bvnAMI:bvrF.13:bd04/01/2021:br15.13:efr31.32:svnHP:pnHPSpectrex360Convertible13t-aw200:pvr:sku8WP89AV:rvnHP:rn8709:rvr31.32:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 13t-aw200
dmi.product.sku: 8WP89AV
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200714-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-1build1
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1950471/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
