Hello Cascardo.

Here you will find dmesg.tgz with:

dmesg/dmesg-2021-05-07-08-22.txt
dmesg/dmesg-normal.txt
dmesg/dmesg-unresponsive.txt
dmesg/dmesg-2021-05-20.txt


dmesg-normal.txt is a full dmesg when the computer works fine.

dmesg-unresponsive.txt is a full dmesg in which the computer boots and
very soon becomes unresponsive to trackpad and even you can type faster
than computers manages to process. Usually this happens on the first
boot after a full day with the laptop shut down.

dmesg-2021-05-07-08-22.txt and dmesg-2021-05-20.txt are full dmesg in
which you can see the message CPU# stuck for 22s!

When this happens nothing works well. I even deployed a small script to
reboot the laptop when this happens.

We are an school with hundreds of desktops and laptops with ubuntu 20.04
without problems. But we have received a big number of this lenovo
laptops that does't work well with ubuntu 20.04 or 21.04.

I don't know if it may help you but with Fedora 34 the laptop works
fine.

Thank you for your attention.

** Attachment added: "dmesg.tgz"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1931001/+attachment/5502949/+files/dmesg.tgz

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1931001

Title:
  kernel: watchdog: BUG: soft lockup - CPU#3 stuck for 22s!

Status in linux package in Ubuntu:
  New

Bug description:
  Ubuntu 20.04 LTS and Ubuntu 21.04 occasionally boots with very bad
  performance and very unresponsive to user input on Lenovo laptop
  Lenovo 300e 2nd Gen 81M9 (LENOVO_MT_81M9_BU_idea_FM_300e 2nd G).

  When this happens you can read this kind of messages on journal:

  ---
  root@alumne-1-58:~# journalctl | grep "BUG: soft"
  may 20 21:44:35 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#3 stuck 
for 22s! [swapper/3:0]
  may 20 21:44:35 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#3 stuck 
for 22s! [swapper/3:0]
  may 22 09:33:34 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#0 stuck 
for 22s! [swapper/0:0]
  may 24 16:45:14 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#1 stuck 
for 23s! [prometheus-node:4220]
  may 24 16:45:14 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#0 stuck 
for 23s! [swapper/0:0]
  jun 03 00:01:09 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#0 stuck 
for 22s! [swapper/0:0]
  jun 03 00:01:09 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#0 stuck 
for 23s! [swapper/0:0]
  jun 03 00:01:09 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#1 stuck 
for 22s! [swapper/1:0]
  jun 03 00:01:09 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#0 stuck 
for 22s! [swapper/0:0]
  jun 03 00:02:15 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#0 stuck 
for 21s! [swapper/0:0]
  jun 05 08:22:58 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#3 stuck 
for 22s! [irq/138-iwlwifi:1044]
  jun 05 08:25:06 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#2 stuck 
for 22s! [swapper/2:0]
  jun 05 08:25:06 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#3 stuck 
for 22s! [irq/138-iwlwifi:1044]
  jun 05 08:26:42 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#1 stuck 
for 23s! [lxd:3975]
  jun 05 08:26:42 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#2 stuck 
for 23s! [swapper/2:0]
  jun 05 08:26:42 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#3 stuck 
for 23s! [irq/138-iwlwifi:1044]
  jun 05 08:27:38 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#3 stuck 
for 23s! [irq/138-iwlwifi:1044]
  jun 05 08:28:34 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#3 stuck 
for 22s! [irq/138-iwlwifi:1044]
  jun 05 08:29:46 alumne-1-58 kernel: watchdog: BUG: soft lockup - CPU#3 stuck 
for 22s! [irq/138-iwlwifi:1044]
  root@alumne-1-58:~#
  ---

  Usually if you reboot everything works fine but it's very annoying
  when happens.

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