Public bug reported:
Affected Ubuntu Versions:
Release: 20.04
Kernel: 5.4.0-73,74
Nvidia Driver: 440,450,460,465
Kernel: 5.4.0-72
Nvidia Driver: 460, 465
Release: 21.04
Kernel: 5.11.0-16,18
Nvidia Driver: 440, 450, 460, 465
For 21.04 with all kernels, driver 390 works correctly
Issue occurs during bootup where after starting to load the initial
ramdisk, the system hangs indefinitely with no output. Booting in
recovery mode and examining the logs, there is a series of bug messages.
Updating motherboard bios to latest had no effect.
Note: This exact hardware setup worked as recently as June 2, 2021 on
ubuntu 20.04. After applying the latest set of OS updates and
rebooting, the issue began occurring.
Trace follows:
Jun 4 21:51:06 ultra kernel: [ 7.262411] BUG: kernel NULL pointer
dereference, address: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.262412] #PF: supervisor write access in
kernel mode
Jun 4 21:51:06 ultra kernel: [ 7.262413] #PF: error_code(0x0002) -
not-present page
Jun 4 21:51:06 ultra kernel: [ 7.262414] PGD 0 P4D 0
Jun 4 21:51:06 ultra kernel: [ 7.262415] Oops: 0002 [#1] SMP NOPTI
Jun 4 21:51:06 ultra kernel: [ 7.262416] CPU: 3 PID: 998 Comm: Xorg
Tainted: P IO 5.11.0-18-generic #19-Ubuntu
Jun 4 21:51:06 ultra kernel: [ 7.262417] Hardware name: ASUS System Product
Name/PRIME Z390-A, BIOS 1802 12/01/2020
Jun 4 21:51:06 ultra kernel: [ 7.262418] RIP: 0010:_nv008453rm+0xa8/0x5f0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.262673] Code: 8b 84 24 60 04 00 00 ba 01
00 00 00 4c 89 e6 48 89 df 4d 89 e5 e8 c8 64 c4 e0 41 89 c6 45 85 f6 0f 84 3c
02 00 00 48 8b 45 08 <4c> 89 28 5b 44 89 f0 41 5c 41 5d 41 5e 41 5f 48 83 c5 40
c3 0f 1f
Jun 4 21:51:06 ultra kernel: [ 7.262675] RSP: 0018:ffffbe91018bf8c8 EFLAGS:
00010282
Jun 4 21:51:06 ultra kernel: [ 7.262676] RAX: 0000000000000000 RBX:
ffffa08c06e14008 RCX: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.262676] RDX: 0000000000000020 RSI:
000000000000d9a4 RDI: ffffa08c06e14008
Jun 4 21:51:06 ultra kernel: [ 7.262677] RBP: ffffa08c0a0c5db0 R08:
0000000000000025 R09: ffffa08c0a0c5d18
Jun 4 21:51:06 ultra kernel: [ 7.262678] R10: ffffa08c06e14008 R11:
ffffa08c06e150a0 R12: ffffa08c07440008
Jun 4 21:51:06 ultra kernel: [ 7.262678] R13: ffffa08c07440010 R14:
0000000000000000 R15: ffffa08c0a0c5de0
Jun 4 21:51:06 ultra kernel: [ 7.262679] FS: 00007f7d29194a40(0000)
GS:ffffa09b2dac0000(0000) knlGS:0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.262680] CS: 0010 DS: 0000 ES: 0000 CR0:
0000000080050033
Jun 4 21:51:06 ultra kernel: [ 7.262680] CR2: 0000000000000000 CR3:
000000010f6fe006 CR4: 00000000003706e0
Jun 4 21:51:06 ultra kernel: [ 7.262681] DR0: 0000000000000000 DR1:
0000000000000000 DR2: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.262681] DR3: 0000000000000000 DR6:
00000000fffe0ff0 DR7: 0000000000000400
Jun 4 21:51:06 ultra kernel: [ 7.262682] Call Trace:
Jun 4 21:51:06 ultra kernel: [ 7.262684] ? _nv032332rm+0x10c/0x280 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.262884] ? _nv032330rm+0x145/0x180 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.263075] ? _nv014647rm+0x213/0x300 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.263255] ? _nv014704rm+0x6dd/0xf80 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.263435] ? _nv026937rm+0x226/0x4e0 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.263616] ? _nv016954rm+0x4a8/0x5e0 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.263819] ? _nv016956rm+0xdd/0x230 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264009] ? _nv022229rm+0xcd/0x1d0 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264256] ? _nv022467rm+0x30/0x60 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264394] ? _nv000701rm+0x143f/0x2100
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264552] ? rm_init_adapter+0xc5/0xe0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264709] ? nv_open_device+0x122/0x8e0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264805] ? nvidia_open+0x2b7/0x560 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264901] ? nvidia_frontend_open+0x58/0xa0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264996] ? chrdev_open+0xf7/0x220
Jun 4 21:51:06 ultra kernel: [ 7.264999] ? cdev_device_add+0x90/0x90
Jun 4 21:51:06 ultra kernel: [ 7.265000] ? do_dentry_open+0x156/0x370
Jun 4 21:51:06 ultra kernel: [ 7.265001] ? vfs_open+0x2d/0x30
Jun 4 21:51:06 ultra kernel: [ 7.265003] ? do_open+0x1c3/0x340
Jun 4 21:51:06 ultra kernel: [ 7.265004] ? path_openat+0x10a/0x1d0
Jun 4 21:51:06 ultra kernel: [ 7.265005] ? do_filp_open+0x8c/0x130
Jun 4 21:51:06 ultra kernel: [ 7.265007] ? __check_object_size+0x1c/0x20
Jun 4 21:51:06 ultra kernel: [ 7.265009] ? do_sys_openat2+0x9b/0x150
Jun 4 21:51:06 ultra kernel: [ 7.265010] ? __x64_sys_openat+0x56/0x90
Jun 4 21:51:06 ultra kernel: [ 7.265012] ? do_syscall_64+0x38/0x90
Jun 4 21:51:06 ultra kernel: [ 7.265013] ?
entry_SYSCALL_64_after_hwframe+0x44/0xa9
Jun 4 21:51:06 ultra kernel: [ 7.265015] Modules linked in: joydev
input_leds hid_apple corsair_cpro apple_mfi_fastcharge corsair_psu hid_generic
snd_usb_audio snd_usbmidi_lib usbhid hid mc nvidia_uvm(PO) nvidia_drm(PO)
nvidia_modeset(PO) nvidia(PO) snd_sof_pci snd_sof_intel_hda_common
snd_hda_codec_realtek snd_soc_hdac_hda snd_sof_intel_hda snd_hda_codec_generic
snd_sof_intel_byt snd_sof_intel_ipc snd_sof snd_hda_codec_hdmi
snd_sof_xtensa_dsp snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi
ledtrig_audio snd_hda_intel snd_intel_dspcfg soundwire_intel
soundwire_generic_allocation soundwire_cadence snd_hda_codec snd_hda_core
snd_hwdep soundwire_bus intel_rapl_msr snd_soc_core intel_rapl_common
snd_compress ac97_bus x86_pkg_temp_thermal snd_pcm_dmaengine intel_powerclamp
snd_pcm coretemp crct10dif_pclmul ghash_clmulni_intel aesni_intel snd_seq_midi
snd_seq_midi_event crypto_simd snd_rawmidi cryptd glue_helper drm_kms_helper
snd_seq eeepc_wmi rapl snd_seq_device asus_wmi nls_iso8859_1 mei_hdcp snd_timer
Jun 4 21:51:06 ultra kernel: [ 7.265038] intel_cstate
intel_wmi_thunderbolt sparse_keymap cec snd rc_core fb_sys_fops wmi_bmof
syscopyarea mxm_wmi sysfillrect ee1004 efi_pstore sysimgblt soundcore mei_me
mei mac_hid acpi_pad acpi_tad sch_fq_codel msr parport_pc ppdev lp parport drm
ip_tables x_tables autofs4 crc32_pclmul nvme ahci i2c_i801 xhci_pci e1000e
nvme_core i2c_smbus libahci xhci_pci_renesas wmi video pinctrl_cannonlake
Jun 4 21:51:06 ultra kernel: [ 7.265052] CR2: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.265053] ---[ end trace 35e7664da2d5fd3a
]---
Jun 4 21:51:06 ultra kernel: [ 7.381526] RIP: 0010:_nv008453rm+0xa8/0x5f0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.381797] Code: 8b 84 24 60 04 00 00 ba 01
00 00 00 4c 89 e6 48 89 df 4d 89 e5 e8 c8 64 c4 e0 41 89 c6 45 85 f6 0f 84 3c
02 00 00 48 8b 45 08 <4c> 89 28 5b 44 89 f0 41 5c 41 5d 41 5e 41 5f 48 83 c5 40
c3 0f 1f
Jun 4 21:51:06 ultra kernel: [ 7.381799] RSP: 0018:ffffbe91018bf8c8 EFLAGS:
00010282
Jun 4 21:51:06 ultra kernel: [ 7.381800] RAX: 0000000000000000 RBX:
ffffa08c06e14008 RCX: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.381800] RDX: 0000000000000020 RSI:
000000000000d9a4 RDI: ffffa08c06e14008
Jun 4 21:51:06 ultra kernel: [ 7.381801] RBP: ffffa08c0a0c5db0 R08:
0000000000000025 R09: ffffa08c0a0c5d18
Jun 4 21:51:06 ultra kernel: [ 7.381802] R10: ffffa08c06e14008 R11:
ffffa08c06e150a0 R12: ffffa08c07440008
Jun 4 21:51:06 ultra kernel: [ 7.381802] R13: ffffa08c07440010 R14:
0000000000000000 R15: ffffa08c0a0c5de0
Jun 4 21:51:06 ultra kernel: [ 7.381803] FS: 00007f7d29194a40(0000)
GS:ffffa09b2dac0000(0000) knlGS:0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.381804] CS: 0010 DS: 0000 ES: 0000 CR0:
0000000080050033
Jun 4 21:51:06 ultra kernel: [ 7.381804] CR2: 0000000000000000 CR3:
000000010f6fe006 CR4: 00000000003706e0
Jun 4 21:51:06 ultra kernel: [ 7.381805] DR0: 0000000000000000 DR1:
0000000000000000 DR2: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.381805] DR3: 0000000000000000 DR6:
00000000fffe0ff0 DR7: 0000000000000400
Jun 4 21:51:06 ultra kernel: [ 7.382841] general protection fault, probably
for non-canonical address 0xc483480f75000000: 0000 [#2] SMP NOPTI
Jun 4 21:51:06 ultra kernel: [ 7.382843] CPU: 11 PID: 998 Comm: Xorg
Tainted: P D IO 5.11.0-18-generic #19-Ubuntu
Jun 4 21:51:06 ultra kernel: [ 7.382845] Hardware name: ASUS System Product
Name/PRIME Z390-A, BIOS 1802 12/01/2020
Jun 4 21:51:06 ultra kernel: [ 7.382845] RIP: 0010:_nv008182rm+0x3c/0x340
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.383122] Code: 07 0f 1f 44 00 00 31 d2 48
8b 07 48 85 c0 75 1a e9 a1 02 00 00 66 0f 1f 84 00 00 00 00 00 48 8b 48 10 48
85 c9 74 17 48 89 c8 <48> 39 30 77 ef 0f 83 29 02 00 00 48 8b 48 18 48 85 c9 75
e9 48 89
Jun 4 21:51:06 ultra kernel: [ 7.383123] RSP: 0018:ffffbe91018bfd50 EFLAGS:
00010086
Jun 4 21:51:06 ultra kernel: [ 7.383124] RAX: c483480f75000000 RBX:
ffffbe91018bfd98 RCX: c483480f75000000
Jun 4 21:51:06 ultra kernel: [ 7.383125] RDX: ffffbe91018bfde8 RSI:
00000000000003e6 RDI: ffffffffc2a0bbf8
Jun 4 21:51:06 ultra kernel: [ 7.383126] RBP: ffffa08c077a2ff0 R08:
0000000000000001 R09: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.383126] R10: 0000000000000001 R11:
0000000000000000 R12: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.383127] R13: ffffffffc2a0c3e0 R14:
ffffbe91018bfe80 R15: ffffffffc2a09040
Jun 4 21:51:06 ultra kernel: [ 7.383128] FS: 0000000000000000(0000)
GS:ffffa09b2dcc0000(0000) knlGS:0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.383129] CS: 0010 DS: 0000 ES: 0000 CR0:
0000000080050033
Jun 4 21:51:06 ultra kernel: [ 7.383130] CR2: 00007efdca0a4320 CR3:
0000000104810006 CR4: 00000000003706e0
Jun 4 21:51:06 ultra kernel: [ 7.383130] DR0: 0000000000000000 DR1:
0000000000000000 DR2: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.383131] DR3: 0000000000000000 DR6:
00000000fffe0ff0 DR7: 0000000000000400
Jun 4 21:51:06 ultra kernel: [ 7.383132] Call Trace:
Jun 4 21:51:06 ultra kernel: [ 7.383132] ? _nv040177rm+0xdf/0x1e0 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.383296] ?
rm_cleanup_file_private+0x42/0x140 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.383510] ? os_free_mem+0x22/0x30 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.383697] ? nvidia_close+0x156/0x320
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.383896] ? nvidia_frontend_close+0x2f/0x50
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.384065] ? __fput+0x9f/0x250
Jun 4 21:51:06 ultra kernel: [ 7.384068] ? ____fput+0xe/0x10
Jun 4 21:51:06 ultra kernel: [ 7.384070] ? task_work_run+0x6d/0xa0
Jun 4 21:51:06 ultra kernel: [ 7.384072] ? do_exit+0x233/0x3e0
Jun 4 21:51:06 ultra kernel: [ 7.384074] ? rewind_stack_do_exit+0x17/0x20
Jun 4 21:51:06 ultra kernel: [ 7.384077] Modules linked in: joydev
input_leds hid_apple corsair_cpro apple_mfi_fastcharge corsair_psu hid_generic
snd_usb_audio snd_usbmidi_lib usbhid hid mc nvidia_uvm(PO) nvidia_drm(PO)
nvidia_modeset(PO) nvidia(PO) snd_sof_pci snd_sof_intel_hda_common
snd_hda_codec_realtek snd_soc_hdac_hda snd_sof_intel_hda snd_hda_codec_generic
snd_sof_intel_byt snd_sof_intel_ipc snd_sof snd_hda_codec_hdmi
snd_sof_xtensa_dsp snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi
ledtrig_audio snd_hda_intel snd_intel_dspcfg soundwire_intel
soundwire_generic_allocation soundwire_cadence snd_hda_codec snd_hda_core
snd_hwdep soundwire_bus intel_rapl_msr snd_soc_core intel_rapl_common
snd_compress ac97_bus x86_pkg_temp_thermal snd_pcm_dmaengine intel_powerclamp
snd_pcm coretemp crct10dif_pclmul ghash_clmulni_intel aesni_intel snd_seq_midi
snd_seq_midi_event crypto_simd snd_rawmidi cryptd glue_helper drm_kms_helper
snd_seq eeepc_wmi rapl snd_seq_device asus_wmi nls_iso8859_1 mei_hdcp snd_timer
Jun 4 21:51:06 ultra kernel: [ 7.384099] intel_cstate
intel_wmi_thunderbolt sparse_keymap cec snd rc_core fb_sys_fops wmi_bmof
syscopyarea mxm_wmi sysfillrect ee1004 efi_pstore sysimgblt soundcore mei_me
mei mac_hid acpi_pad acpi_tad sch_fq_codel msr parport_pc ppdev lp parport drm
ip_tables x_tables autofs4 crc32_pclmul nvme ahci i2c_i801 xhci_pci e1000e
nvme_core i2c_smbus libahci xhci_pci_renesas wmi video pinctrl_cannonlake
Jun 4 21:51:06 ultra kernel: [ 7.384112] ---[ end trace 35e7664da2d5fd3b
]---
Jun 4 21:51:06 ultra kernel: [ 7.419300] RIP: 0010:_nv008453rm+0xa8/0x5f0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.420602] Code: 8b 84 24 60 04 00 00 ba 01
00 00 00 4c 89 e6 48 89 df 4d 89 e5 e8 c8 64 c4 e0 41 89 c6 45 85 f6 0f 84 3c
02 00 00 48 8b 45 08 <4c> 89 28 5b 44 89 f0 41 5c 41 5d 41 5e 41 5f 48 83 c5 40
c3 0f 1f
Jun 4 21:51:06 ultra kernel: [ 7.420603] RSP: 0018:ffffbe91018bf8c8 EFLAGS:
00010282
Jun 4 21:51:06 ultra kernel: [ 7.420605] RAX: 0000000000000000 RBX:
ffffa08c06e14008 RCX: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.420606] RDX: 0000000000000020 RSI:
000000000000d9a4 RDI: ffffa08c06e14008
Jun 4 21:51:06 ultra kernel: [ 7.420606] RBP: ffffa08c0a0c5db0 R08:
0000000000000025 R09: ffffa08c0a0c5d18
Jun 4 21:51:06 ultra kernel: [ 7.420607] R10: ffffa08c06e14008 R11:
ffffa08c06e150a0 R12: ffffa08c07440008
Jun 4 21:51:06 ultra kernel: [ 7.420608] R13: ffffa08c07440010 R14:
0000000000000000 R15: ffffa08c0a0c5de0
Jun 4 21:51:06 ultra kernel: [ 7.420608] FS: 0000000000000000(0000)
GS:ffffa09b2dcc0000(0000) knlGS:0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.420609] CS: 0010 DS: 0000 ES: 0000 CR0:
0000000080050033
Jun 4 21:51:06 ultra kernel: [ 7.420610] CR2: 00007efdca0a4320 CR3:
0000000104810006 CR4: 00000000003706e0
Jun 4 21:51:06 ultra kernel: [ 7.420611] DR0: 0000000000000000 DR1:
0000000000000000 DR2: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.420611] DR3: 0000000000000000 DR6:
00000000fffe0ff0 DR7: 0000000000000400
Jun 4 21:51:06 ultra kernel: [ 7.420612] Fixing recursive fault but reboot
is needed!
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: linux-image-5.11.0-18-generic 5.11.0-18.19
ProcVersionSignature: Ubuntu 5.11.0-18.19-generic 5.11.17
Uname: Linux 5.11.0-18-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: aaron 1502 F.... pulseaudio
/dev/snd/pcmC2D0p: aaron 1502 F...m pulseaudio
/dev/snd/controlC0: aaron 1502 F.... pulseaudio
/dev/snd/controlC1: aaron 1502 F.... pulseaudio
CasperMD5CheckResult: pass
Date: Sat Jun 5 10:19:17 2021
InstallationDate: Installed on 2021-06-05 (0 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
IwConfig:
lo no wireless extensions.
eno1 no wireless extensions.
MachineType: ASUS System Product Name
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-18-generic
root=UUID=9f32f60f-3853-4a78-a4cb-a6d8947fc8a6 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.11.0-18-generic N/A
linux-backports-modules-5.11.0-18-generic N/A
linux-firmware 1.197
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2020
dmi.bios.release: 18.2
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1802
dmi.board.asset.tag: Default string
dmi.board.name: PRIME Z390-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1802:bd12/01/2020:br18.2:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ390-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.version: System Version
dmi.sys.vendor: ASUS
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug hirsute
** Attachment added: "lspci-vnvn.log"
https://bugs.launchpad.net/bugs/1930980/+attachment/5502643/+files/lspci-vnvn.log
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1930980
Title:
Hang on loading initial ramdisk on kernels 5.4.0-72+, 5.11.0-16+ with
nvidia drivers 440+
Status in linux package in Ubuntu:
New
Bug description:
Affected Ubuntu Versions:
Release: 20.04
Kernel: 5.4.0-73,74
Nvidia Driver: 440,450,460,465
Kernel: 5.4.0-72
Nvidia Driver: 460, 465
Release: 21.04
Kernel: 5.11.0-16,18
Nvidia Driver: 440, 450, 460, 465
For 21.04 with all kernels, driver 390 works correctly
Issue occurs during bootup where after starting to load the initial
ramdisk, the system hangs indefinitely with no output. Booting in
recovery mode and examining the logs, there is a series of bug
messages. Updating motherboard bios to latest had no effect.
Note: This exact hardware setup worked as recently as June 2, 2021 on
ubuntu 20.04. After applying the latest set of OS updates and
rebooting, the issue began occurring.
Trace follows:
Jun 4 21:51:06 ultra kernel: [ 7.262411] BUG: kernel NULL pointer
dereference, address: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.262412] #PF: supervisor write access in
kernel mode
Jun 4 21:51:06 ultra kernel: [ 7.262413] #PF: error_code(0x0002) -
not-present page
Jun 4 21:51:06 ultra kernel: [ 7.262414] PGD 0 P4D 0
Jun 4 21:51:06 ultra kernel: [ 7.262415] Oops: 0002 [#1] SMP NOPTI
Jun 4 21:51:06 ultra kernel: [ 7.262416] CPU: 3 PID: 998 Comm: Xorg
Tainted: P IO 5.11.0-18-generic #19-Ubuntu
Jun 4 21:51:06 ultra kernel: [ 7.262417] Hardware name: ASUS System
Product Name/PRIME Z390-A, BIOS 1802 12/01/2020
Jun 4 21:51:06 ultra kernel: [ 7.262418] RIP: 0010:_nv008453rm+0xa8/0x5f0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.262673] Code: 8b 84 24 60 04 00 00 ba 01
00 00 00 4c 89 e6 48 89 df 4d 89 e5 e8 c8 64 c4 e0 41 89 c6 45 85 f6 0f 84 3c
02 00 00 48 8b 45 08 <4c> 89 28 5b 44 89 f0 41 5c 41 5d 41 5e 41 5f 48 83 c5 40
c3 0f 1f
Jun 4 21:51:06 ultra kernel: [ 7.262675] RSP: 0018:ffffbe91018bf8c8
EFLAGS: 00010282
Jun 4 21:51:06 ultra kernel: [ 7.262676] RAX: 0000000000000000 RBX:
ffffa08c06e14008 RCX: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.262676] RDX: 0000000000000020 RSI:
000000000000d9a4 RDI: ffffa08c06e14008
Jun 4 21:51:06 ultra kernel: [ 7.262677] RBP: ffffa08c0a0c5db0 R08:
0000000000000025 R09: ffffa08c0a0c5d18
Jun 4 21:51:06 ultra kernel: [ 7.262678] R10: ffffa08c06e14008 R11:
ffffa08c06e150a0 R12: ffffa08c07440008
Jun 4 21:51:06 ultra kernel: [ 7.262678] R13: ffffa08c07440010 R14:
0000000000000000 R15: ffffa08c0a0c5de0
Jun 4 21:51:06 ultra kernel: [ 7.262679] FS: 00007f7d29194a40(0000)
GS:ffffa09b2dac0000(0000) knlGS:0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.262680] CS: 0010 DS: 0000 ES: 0000 CR0:
0000000080050033
Jun 4 21:51:06 ultra kernel: [ 7.262680] CR2: 0000000000000000 CR3:
000000010f6fe006 CR4: 00000000003706e0
Jun 4 21:51:06 ultra kernel: [ 7.262681] DR0: 0000000000000000 DR1:
0000000000000000 DR2: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.262681] DR3: 0000000000000000 DR6:
00000000fffe0ff0 DR7: 0000000000000400
Jun 4 21:51:06 ultra kernel: [ 7.262682] Call Trace:
Jun 4 21:51:06 ultra kernel: [ 7.262684] ? _nv032332rm+0x10c/0x280
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.262884] ? _nv032330rm+0x145/0x180
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.263075] ? _nv014647rm+0x213/0x300
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.263255] ? _nv014704rm+0x6dd/0xf80
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.263435] ? _nv026937rm+0x226/0x4e0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.263616] ? _nv016954rm+0x4a8/0x5e0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.263819] ? _nv016956rm+0xdd/0x230
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264009] ? _nv022229rm+0xcd/0x1d0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264256] ? _nv022467rm+0x30/0x60 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264394] ? _nv000701rm+0x143f/0x2100
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264552] ? rm_init_adapter+0xc5/0xe0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264709] ? nv_open_device+0x122/0x8e0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264805] ? nvidia_open+0x2b7/0x560
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264901] ?
nvidia_frontend_open+0x58/0xa0 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.264996] ? chrdev_open+0xf7/0x220
Jun 4 21:51:06 ultra kernel: [ 7.264999] ? cdev_device_add+0x90/0x90
Jun 4 21:51:06 ultra kernel: [ 7.265000] ? do_dentry_open+0x156/0x370
Jun 4 21:51:06 ultra kernel: [ 7.265001] ? vfs_open+0x2d/0x30
Jun 4 21:51:06 ultra kernel: [ 7.265003] ? do_open+0x1c3/0x340
Jun 4 21:51:06 ultra kernel: [ 7.265004] ? path_openat+0x10a/0x1d0
Jun 4 21:51:06 ultra kernel: [ 7.265005] ? do_filp_open+0x8c/0x130
Jun 4 21:51:06 ultra kernel: [ 7.265007] ? __check_object_size+0x1c/0x20
Jun 4 21:51:06 ultra kernel: [ 7.265009] ? do_sys_openat2+0x9b/0x150
Jun 4 21:51:06 ultra kernel: [ 7.265010] ? __x64_sys_openat+0x56/0x90
Jun 4 21:51:06 ultra kernel: [ 7.265012] ? do_syscall_64+0x38/0x90
Jun 4 21:51:06 ultra kernel: [ 7.265013] ?
entry_SYSCALL_64_after_hwframe+0x44/0xa9
Jun 4 21:51:06 ultra kernel: [ 7.265015] Modules linked in: joydev
input_leds hid_apple corsair_cpro apple_mfi_fastcharge corsair_psu hid_generic
snd_usb_audio snd_usbmidi_lib usbhid hid mc nvidia_uvm(PO) nvidia_drm(PO)
nvidia_modeset(PO) nvidia(PO) snd_sof_pci snd_sof_intel_hda_common
snd_hda_codec_realtek snd_soc_hdac_hda snd_sof_intel_hda snd_hda_codec_generic
snd_sof_intel_byt snd_sof_intel_ipc snd_sof snd_hda_codec_hdmi
snd_sof_xtensa_dsp snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi
ledtrig_audio snd_hda_intel snd_intel_dspcfg soundwire_intel
soundwire_generic_allocation soundwire_cadence snd_hda_codec snd_hda_core
snd_hwdep soundwire_bus intel_rapl_msr snd_soc_core intel_rapl_common
snd_compress ac97_bus x86_pkg_temp_thermal snd_pcm_dmaengine intel_powerclamp
snd_pcm coretemp crct10dif_pclmul ghash_clmulni_intel aesni_intel snd_seq_midi
snd_seq_midi_event crypto_simd snd_rawmidi cryptd glue_helper drm_kms_helper
snd_seq eeepc_wmi rapl snd_seq_device asus_wmi nls_iso8859_1 mei_hdcp snd_timer
Jun 4 21:51:06 ultra kernel: [ 7.265038] intel_cstate
intel_wmi_thunderbolt sparse_keymap cec snd rc_core fb_sys_fops wmi_bmof
syscopyarea mxm_wmi sysfillrect ee1004 efi_pstore sysimgblt soundcore mei_me
mei mac_hid acpi_pad acpi_tad sch_fq_codel msr parport_pc ppdev lp parport drm
ip_tables x_tables autofs4 crc32_pclmul nvme ahci i2c_i801 xhci_pci e1000e
nvme_core i2c_smbus libahci xhci_pci_renesas wmi video pinctrl_cannonlake
Jun 4 21:51:06 ultra kernel: [ 7.265052] CR2: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.265053] ---[ end trace 35e7664da2d5fd3a
]---
Jun 4 21:51:06 ultra kernel: [ 7.381526] RIP: 0010:_nv008453rm+0xa8/0x5f0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.381797] Code: 8b 84 24 60 04 00 00 ba 01
00 00 00 4c 89 e6 48 89 df 4d 89 e5 e8 c8 64 c4 e0 41 89 c6 45 85 f6 0f 84 3c
02 00 00 48 8b 45 08 <4c> 89 28 5b 44 89 f0 41 5c 41 5d 41 5e 41 5f 48 83 c5 40
c3 0f 1f
Jun 4 21:51:06 ultra kernel: [ 7.381799] RSP: 0018:ffffbe91018bf8c8
EFLAGS: 00010282
Jun 4 21:51:06 ultra kernel: [ 7.381800] RAX: 0000000000000000 RBX:
ffffa08c06e14008 RCX: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.381800] RDX: 0000000000000020 RSI:
000000000000d9a4 RDI: ffffa08c06e14008
Jun 4 21:51:06 ultra kernel: [ 7.381801] RBP: ffffa08c0a0c5db0 R08:
0000000000000025 R09: ffffa08c0a0c5d18
Jun 4 21:51:06 ultra kernel: [ 7.381802] R10: ffffa08c06e14008 R11:
ffffa08c06e150a0 R12: ffffa08c07440008
Jun 4 21:51:06 ultra kernel: [ 7.381802] R13: ffffa08c07440010 R14:
0000000000000000 R15: ffffa08c0a0c5de0
Jun 4 21:51:06 ultra kernel: [ 7.381803] FS: 00007f7d29194a40(0000)
GS:ffffa09b2dac0000(0000) knlGS:0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.381804] CS: 0010 DS: 0000 ES: 0000 CR0:
0000000080050033
Jun 4 21:51:06 ultra kernel: [ 7.381804] CR2: 0000000000000000 CR3:
000000010f6fe006 CR4: 00000000003706e0
Jun 4 21:51:06 ultra kernel: [ 7.381805] DR0: 0000000000000000 DR1:
0000000000000000 DR2: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.381805] DR3: 0000000000000000 DR6:
00000000fffe0ff0 DR7: 0000000000000400
Jun 4 21:51:06 ultra kernel: [ 7.382841] general protection fault,
probably for non-canonical address 0xc483480f75000000: 0000 [#2] SMP NOPTI
Jun 4 21:51:06 ultra kernel: [ 7.382843] CPU: 11 PID: 998 Comm: Xorg
Tainted: P D IO 5.11.0-18-generic #19-Ubuntu
Jun 4 21:51:06 ultra kernel: [ 7.382845] Hardware name: ASUS System
Product Name/PRIME Z390-A, BIOS 1802 12/01/2020
Jun 4 21:51:06 ultra kernel: [ 7.382845] RIP: 0010:_nv008182rm+0x3c/0x340
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.383122] Code: 07 0f 1f 44 00 00 31 d2 48
8b 07 48 85 c0 75 1a e9 a1 02 00 00 66 0f 1f 84 00 00 00 00 00 48 8b 48 10 48
85 c9 74 17 48 89 c8 <48> 39 30 77 ef 0f 83 29 02 00 00 48 8b 48 18 48 85 c9 75
e9 48 89
Jun 4 21:51:06 ultra kernel: [ 7.383123] RSP: 0018:ffffbe91018bfd50
EFLAGS: 00010086
Jun 4 21:51:06 ultra kernel: [ 7.383124] RAX: c483480f75000000 RBX:
ffffbe91018bfd98 RCX: c483480f75000000
Jun 4 21:51:06 ultra kernel: [ 7.383125] RDX: ffffbe91018bfde8 RSI:
00000000000003e6 RDI: ffffffffc2a0bbf8
Jun 4 21:51:06 ultra kernel: [ 7.383126] RBP: ffffa08c077a2ff0 R08:
0000000000000001 R09: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.383126] R10: 0000000000000001 R11:
0000000000000000 R12: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.383127] R13: ffffffffc2a0c3e0 R14:
ffffbe91018bfe80 R15: ffffffffc2a09040
Jun 4 21:51:06 ultra kernel: [ 7.383128] FS: 0000000000000000(0000)
GS:ffffa09b2dcc0000(0000) knlGS:0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.383129] CS: 0010 DS: 0000 ES: 0000 CR0:
0000000080050033
Jun 4 21:51:06 ultra kernel: [ 7.383130] CR2: 00007efdca0a4320 CR3:
0000000104810006 CR4: 00000000003706e0
Jun 4 21:51:06 ultra kernel: [ 7.383130] DR0: 0000000000000000 DR1:
0000000000000000 DR2: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.383131] DR3: 0000000000000000 DR6:
00000000fffe0ff0 DR7: 0000000000000400
Jun 4 21:51:06 ultra kernel: [ 7.383132] Call Trace:
Jun 4 21:51:06 ultra kernel: [ 7.383132] ? _nv040177rm+0xdf/0x1e0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.383296] ?
rm_cleanup_file_private+0x42/0x140 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.383510] ? os_free_mem+0x22/0x30 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.383697] ? nvidia_close+0x156/0x320
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.383896] ?
nvidia_frontend_close+0x2f/0x50 [nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.384065] ? __fput+0x9f/0x250
Jun 4 21:51:06 ultra kernel: [ 7.384068] ? ____fput+0xe/0x10
Jun 4 21:51:06 ultra kernel: [ 7.384070] ? task_work_run+0x6d/0xa0
Jun 4 21:51:06 ultra kernel: [ 7.384072] ? do_exit+0x233/0x3e0
Jun 4 21:51:06 ultra kernel: [ 7.384074] ? rewind_stack_do_exit+0x17/0x20
Jun 4 21:51:06 ultra kernel: [ 7.384077] Modules linked in: joydev
input_leds hid_apple corsair_cpro apple_mfi_fastcharge corsair_psu hid_generic
snd_usb_audio snd_usbmidi_lib usbhid hid mc nvidia_uvm(PO) nvidia_drm(PO)
nvidia_modeset(PO) nvidia(PO) snd_sof_pci snd_sof_intel_hda_common
snd_hda_codec_realtek snd_soc_hdac_hda snd_sof_intel_hda snd_hda_codec_generic
snd_sof_intel_byt snd_sof_intel_ipc snd_sof snd_hda_codec_hdmi
snd_sof_xtensa_dsp snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi
ledtrig_audio snd_hda_intel snd_intel_dspcfg soundwire_intel
soundwire_generic_allocation soundwire_cadence snd_hda_codec snd_hda_core
snd_hwdep soundwire_bus intel_rapl_msr snd_soc_core intel_rapl_common
snd_compress ac97_bus x86_pkg_temp_thermal snd_pcm_dmaengine intel_powerclamp
snd_pcm coretemp crct10dif_pclmul ghash_clmulni_intel aesni_intel snd_seq_midi
snd_seq_midi_event crypto_simd snd_rawmidi cryptd glue_helper drm_kms_helper
snd_seq eeepc_wmi rapl snd_seq_device asus_wmi nls_iso8859_1 mei_hdcp snd_timer
Jun 4 21:51:06 ultra kernel: [ 7.384099] intel_cstate
intel_wmi_thunderbolt sparse_keymap cec snd rc_core fb_sys_fops wmi_bmof
syscopyarea mxm_wmi sysfillrect ee1004 efi_pstore sysimgblt soundcore mei_me
mei mac_hid acpi_pad acpi_tad sch_fq_codel msr parport_pc ppdev lp parport drm
ip_tables x_tables autofs4 crc32_pclmul nvme ahci i2c_i801 xhci_pci e1000e
nvme_core i2c_smbus libahci xhci_pci_renesas wmi video pinctrl_cannonlake
Jun 4 21:51:06 ultra kernel: [ 7.384112] ---[ end trace 35e7664da2d5fd3b
]---
Jun 4 21:51:06 ultra kernel: [ 7.419300] RIP: 0010:_nv008453rm+0xa8/0x5f0
[nvidia]
Jun 4 21:51:06 ultra kernel: [ 7.420602] Code: 8b 84 24 60 04 00 00 ba 01
00 00 00 4c 89 e6 48 89 df 4d 89 e5 e8 c8 64 c4 e0 41 89 c6 45 85 f6 0f 84 3c
02 00 00 48 8b 45 08 <4c> 89 28 5b 44 89 f0 41 5c 41 5d 41 5e 41 5f 48 83 c5 40
c3 0f 1f
Jun 4 21:51:06 ultra kernel: [ 7.420603] RSP: 0018:ffffbe91018bf8c8
EFLAGS: 00010282
Jun 4 21:51:06 ultra kernel: [ 7.420605] RAX: 0000000000000000 RBX:
ffffa08c06e14008 RCX: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.420606] RDX: 0000000000000020 RSI:
000000000000d9a4 RDI: ffffa08c06e14008
Jun 4 21:51:06 ultra kernel: [ 7.420606] RBP: ffffa08c0a0c5db0 R08:
0000000000000025 R09: ffffa08c0a0c5d18
Jun 4 21:51:06 ultra kernel: [ 7.420607] R10: ffffa08c06e14008 R11:
ffffa08c06e150a0 R12: ffffa08c07440008
Jun 4 21:51:06 ultra kernel: [ 7.420608] R13: ffffa08c07440010 R14:
0000000000000000 R15: ffffa08c0a0c5de0
Jun 4 21:51:06 ultra kernel: [ 7.420608] FS: 0000000000000000(0000)
GS:ffffa09b2dcc0000(0000) knlGS:0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.420609] CS: 0010 DS: 0000 ES: 0000 CR0:
0000000080050033
Jun 4 21:51:06 ultra kernel: [ 7.420610] CR2: 00007efdca0a4320 CR3:
0000000104810006 CR4: 00000000003706e0
Jun 4 21:51:06 ultra kernel: [ 7.420611] DR0: 0000000000000000 DR1:
0000000000000000 DR2: 0000000000000000
Jun 4 21:51:06 ultra kernel: [ 7.420611] DR3: 0000000000000000 DR6:
00000000fffe0ff0 DR7: 0000000000000400
Jun 4 21:51:06 ultra kernel: [ 7.420612] Fixing recursive fault but
reboot is needed!
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: linux-image-5.11.0-18-generic 5.11.0-18.19
ProcVersionSignature: Ubuntu 5.11.0-18.19-generic 5.11.17
Uname: Linux 5.11.0-18-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: aaron 1502 F.... pulseaudio
/dev/snd/pcmC2D0p: aaron 1502 F...m pulseaudio
/dev/snd/controlC0: aaron 1502 F.... pulseaudio
/dev/snd/controlC1: aaron 1502 F.... pulseaudio
CasperMD5CheckResult: pass
Date: Sat Jun 5 10:19:17 2021
InstallationDate: Installed on 2021-06-05 (0 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
IwConfig:
lo no wireless extensions.
eno1 no wireless extensions.
MachineType: ASUS System Product Name
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-18-generic
root=UUID=9f32f60f-3853-4a78-a4cb-a6d8947fc8a6 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.11.0-18-generic N/A
linux-backports-modules-5.11.0-18-generic N/A
linux-firmware 1.197
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2020
dmi.bios.release: 18.2
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1802
dmi.board.asset.tag: Default string
dmi.board.name: PRIME Z390-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1802:bd12/01/2020:br18.2:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ390-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.version: System Version
dmi.sys.vendor: ASUS
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