apport information ** Tags added: apport-collected ulyssa
** Description changed: bug report on the screen : watchdog: BUG: soft lockup - CPU#3 stuck for 22s! [NetworkManager:630] + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.17 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: wili 1010 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: X-Cinnamon + DistroRelease: Linux Mint 20.1 + InstallationDate: Installed on 2021-05-06 (9 days ago) + InstallationMedia: Linux Mint 20.1 "Ulyssa" - Release amd64 20210103 + Lsusb: + Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub + Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 001 Device 003: ID 046d:c077 Logitech, Inc. M105 Optical Mouse + Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Lsusb-t: + /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/3p, 480M + |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M + /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/3p, 480M + |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M + |__ Port 2: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M + MachineType: Acer Aspire 4738 + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-73-generic root=UUID=c115b4b7-e7fb-4f44-ae67-7b016b824bea ro quiet splash + ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-73-generic N/A + linux-backports-modules-5.4.0-73-generic N/A + linux-firmware 1.187.12 + Tags: ulyssa + Uname: Linux 5.4.0-73-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 08/09/2010 + dmi.bios.vendor: INSYDE + dmi.bios.version: V1.02 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: ZQ8 + dmi.board.vendor: Acer + dmi.board.version: Base Board Version + dmi.chassis.type: 10 + dmi.chassis.vendor: Chassis Manufacturer + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnINSYDE:bvrV1.02:bd08/09/2010:svnAcer:pnAspire4738:pvrV1.02:rvnAcer:rnZQ8:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: + dmi.product.family: Intel_Mobile + dmi.product.name: Aspire 4738 + dmi.product.sku: Calpella_CRB + dmi.product.version: V1.02 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1928530/+attachment/5497763/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1928530 Title: linux mint not booting or freeze on logo Status in linux package in Ubuntu: Incomplete Bug description: bug report on the screen : watchdog: BUG: soft lockup - CPU#3 stuck for 22s! [NetworkManager:630] --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.17 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: wili 1010 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 20.1 InstallationDate: Installed on 2021-05-06 (9 days ago) InstallationMedia: Linux Mint 20.1 "Ulyssa" - Release amd64 20210103 Lsusb: Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 003: ID 046d:c077 Logitech, Inc. M105 Optical Mouse Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Lsusb-t: /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/3p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/3p, 480M |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M |__ Port 2: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M MachineType: Acer Aspire 4738 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-73-generic root=UUID=c115b4b7-e7fb-4f44-ae67-7b016b824bea ro quiet splash ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106 RelatedPackageVersions: linux-restricted-modules-5.4.0-73-generic N/A linux-backports-modules-5.4.0-73-generic N/A linux-firmware 1.187.12 Tags: ulyssa Uname: Linux 5.4.0-73-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/09/2010 dmi.bios.vendor: INSYDE dmi.bios.version: V1.02 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: ZQ8 dmi.board.vendor: Acer dmi.board.version: Base Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDE:bvrV1.02:bd08/09/2010:svnAcer:pnAspire4738:pvrV1.02:rvnAcer:rnZQ8:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: Intel_Mobile dmi.product.name: Aspire 4738 dmi.product.sku: Calpella_CRB dmi.product.version: V1.02 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1928530/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
