This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1916823 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: hirsute -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1916823 Title: Touchpad / keyboard don't work (randomly) after reboot on HP systems Status in linux package in Ubuntu: Incomplete Bug description: [Impact] On some HP laptops (e.g. HP ZBook Fury 15/17 G7, HP EliteBook 850 G7, HP ENVY x360 Convertible 15-cp0xxx), the touchpad / keyboard will probably be disabled after reboot because the hp-wmi reports the system is a tablet system but it's not a tablet system. After libinput received "SW_TABLET_MODE", then it will disable the keyboard and touchpad. [Test case] Test 200 times reboot with: 1. 5.10.0-1013-oem kernel: - the SW_TABLET_MODE was detected at 72 round and the keyboard / touchpad not work. 2. 5.10.0-1013-oem kernel + 67fbe02a5cebc3c653610f12e3c0424e58450153: - the SW_TABLET_MODE is not be detected within 200 times reboot. [Fix] Cherry-pick commit 67fbe02a5cebc3c653610f12e3c0424e58450153. It turns the tablet mode detection to off as default and could be enabled by module parameter "enable_tablet_mode_sw". [Regression potential] It will break tablet detection on all HP laptops but user can enable it back by adding module parameter. If without this patch then a lot of HP new laptops (with newer HP BIOS) will get the keyboard/touchpad not work after reboot. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1916823/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp