I can confirm the same bug on my side
$lsb_release --all
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 20.04.2 LTS
Release: 20.04
Codename: focal
$ uname -a
Linux HP-ProBook-470-G5 5.4.0-65-generic #73-Ubuntu SMP Mon Jan 18 17:25:17 UTC
2021 x86_64 x86_64 x86_64 GNU/Linux
dmesg log
[13721.248313] i915 0000:00:02.0: GPU HANG: ecode 9:1:0x00000000, hang on rcs0
[13721.249325] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[13724.352185] Asynchronous wait on fence i915:Xorg[5294]:359c16 timed out
(hint:intel_atomic_commit_ready+0x0/0x54 [i915])
[13729.249113] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
.....// repeated message
[13757.249008] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[13759.049787] sysrq: This sysrq operation is disabled.
[13759.265008] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
.....// repeated
[13783.264917] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[13785.247858] i915 0000:00:02.0: GPU recovery timed out, cancelling all
in-flight rendering.
[13785.249092] i915 0000:00:02.0: Resetting chip for hang on rcs0
[13793.248855] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
[13793.249617] [drm:gen8_reset_engines [i915]] *ERROR* rcs0 reset request timed
out: {request: 00000001, RESET_CTL: 00000001}
[13793.249841] i915 0000:00:02.0: Resetting chip for hang on rcs0
[13793.251617] [drm:gen8_reset_engines [i915]] *ERROR* rcs0 reset request timed
out: {request: 00000001, RESET_CTL: 00000001}
[13793.252472] [drm:gen8_reset_engines [i915]] *ERROR* rcs0 reset request timed
out: {request: 00000001, RESET_CTL: 00000001}
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https://bugs.launchpad.net/bugs/1861395
Title:
system hang: i915 Resetting rcs0 for hang on rcs0
Status in Linux:
Fix Released
Status in linux package in Ubuntu:
Fix Released
Status in linux source package in Focal:
Fix Released
Bug description:
System hangs, unknown cause, When this happens, the mouse pointer
still moves, but I can't do anything else with the keys or clicking in
the UI. Only recover I have found is a hard power-off
Last bit of kern.log below:
Jan 30 12:43:51 aries kernel: [ 6649.263031] i915 0000:00:02.0: GPU HANG:
ecode 9:1:0x00000000, hang on rcs0
Jan 30 12:43:51 aries kernel: [ 6649.263032] GPU hangs can indicate a bug
anywhere in the entire gfx stack, including userspace.
Jan 30 12:43:51 aries kernel: [ 6649.263033] Please file a _new_ bug report
on bugs.freedesktop.org against DRI -> DRM/Intel
Jan 30 12:43:51 aries kernel: [ 6649.263033] drm/i915 developers can then
reassign to the right component if it's not a kernel issue.
Jan 30 12:43:51 aries kernel: [ 6649.263034] The GPU crash dump is required
to analyze GPU hangs, so please always attach it.
Jan 30 12:43:51 aries kernel: [ 6649.263034] GPU crash dump saved to
/sys/class/drm/card0/error
Jan 30 12:43:51 aries kernel: [ 6649.264039] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:43:51 aries kernel: [ 6649.264778] [drm:gen8_reset_engines [i915]]
*ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
Jan 30 12:43:51 aries kernel: [ 6649.265046] i915 0000:00:02.0: Resetting
chip for hang on rcs0
Jan 30 12:43:51 aries kernel: [ 6649.267018] [drm:gen8_reset_engines [i915]]
*ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
Jan 30 12:43:51 aries kernel: [ 6649.267764] [drm:gen8_reset_engines [i915]]
*ERROR* rcs0 reset request timed out: {request: 00000001, RESET_CTL: 00000001}
Jan 30 12:43:59 aries kernel: [ 6657.262680] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:01 aries kernel: [ 6659.246609] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:09 aries kernel: [ 6667.246324] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:09 aries kernel: [ 6667.494008] show_signal_msg: 20 callbacks
suppressed
Jan 30 12:44:09 aries kernel: [ 6667.494011] GpuWatchdog[6827]: segfault at 0
ip 000055fd01917ded sp 00007f63043cc480 error 6 in chrome[55fcfd9dc000+7171000]
Jan 30 12:44:09 aries kernel: [ 6667.494017] Code: 48 c1 c9 03 48 81 f9 af 00
00 00 0f 87 c9 00 00 00 48 8d 15 a9 5a 9c fb f6 04 11 20 0f 84 b8 00 00 00 be
01 00 00 00 ff 50 30 <c7> 04 25 00 00 00 00 37 13 00 00 c6 05 c1 6d a4 03 01 80
7d 8f 00
Jan 30 12:44:23 aries kernel: [ 6681.265885] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:25 aries kernel: [ 6683.245838] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:27 aries kernel: [ 6685.261749] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:29 aries kernel: [ 6687.245641] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:31 aries kernel: [ 6689.261618] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
Jan 30 12:44:51 aries kernel: [ 6709.260901] i915 0000:00:02.0: Resetting
rcs0 for hang on rcs0
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-12-generic 5.4.0-12.15
ProcVersionSignature: Ubuntu 5.4.0-12.15-generic 5.4.8
Uname: Linux 5.4.0-12-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu15
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 30 12:51:24 2020
InstallationDate: Installed on 2018-06-18 (591 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: linux-signed-5.4
UpgradeStatus: Upgraded to focal on 2020-01-22 (8 days ago)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dpb 115653 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2018-06-18 (604 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 138a:0097 Validity Sensors, Inc.
Bus 001 Device 003: ID 04f2:b5ce Chicony Electronics Co., Ltd Integrated
Camera
Bus 001 Device 002: ID 8087:0a2b Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 20HRCTO1WW
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic
root=UUID=fa64d67d-26bf-4c42-a12f-c45b6ea5117c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
RelatedPackageVersions:
linux-restricted-modules-5.4.0-14-generic N/A
linux-backports-modules-5.4.0-14-generic N/A
linux-firmware 1.186
Tags: focal
Uname: Linux 5.4.0-14-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-01-22 (21 days ago)
UserGroups: adm cdrom dip libvirt lpadmin lxd netdev plugdev sambashare sudo
video
_MarkForUpload: True
dmi.bios.date: 11/25/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N1MET59W (1.44 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20HRCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrN1MET59W(1.44):bd11/25/2019:svnLENOVO:pn20HRCTO1WW:pvrThinkPadX1Carbon5th:rvnLENOVO:rn20HRCTO1WW:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Carbon 5th
dmi.product.name: 20HRCTO1WW
dmi.product.sku: LENOVO_MT_20HR_BU_Think_FM_ThinkPad X1 Carbon 5th
dmi.product.version: ThinkPad X1 Carbon 5th
dmi.sys.vendor: LENOVO
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