According to [1], the wireless module doesn't have Bluetooth. Is a separate Bluetooth dongle used under Windows?
[1] https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking /Could-not-find-bluetooth-Driver/td-p/6760088 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1912825 Title: Bluetooth device not found Status in linux package in Ubuntu: Incomplete Bug description: I've tried a lot of recommendations from ask.ubuntu, but none work. However, in Windows 10, the Bluetooth device is recognized. ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: linux-image-5.8.0-38-generic 5.8.0-38.43 ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18 Uname: Linux 5.8.0-38-generic x86_64 ApportVersion: 2.20.11-0ubuntu50.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jezer 1971 F.... pulseaudio /dev/snd/pcmC0D0p: jezer 1971 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Jan 22 11:25:08 2021 InstallationDate: Installed on 2020-07-02 (204 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Hewlett-Packard HP 2000 Notebook PC ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-38-generic root=UUID=2609828f-4157-41ce-b7f8-b2ee1c99f19a ro quiet splash vt.handoff=7 RebootRequiredPkgs: gnome-shell linux-image-5.8.0-40-generic linux-base RelatedPackageVersions: linux-restricted-modules-5.8.0-38-generic N/A linux-backports-modules-5.8.0-38-generic N/A linux-firmware 1.190.3 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to groovy on 2020-12-28 (24 days ago) dmi.bios.date: 12/19/2013 dmi.bios.release: 15.69 dmi.bios.vendor: Insyde dmi.bios.version: F.45 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 1854 dmi.board.vendor: Hewlett-Packard dmi.board.version: 64.2A dmi.chassis.asset.tag: 5CG2351BNJ dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 100.42 dmi.modalias: dmi:bvnInsyde:bvrF.45:bd12/19/2013:br15.69:efr100.42:svnHewlett-Packard:pnHP2000NotebookPC:pvr0888110003305910000620100:rvnHewlett-Packard:rn1854:rvr64.2A:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PRE X=MIN dmi.product.name: HP 2000 Notebook PC dmi.product.sku: C2M42UA#ABA dmi.product.version: 0888110003305910000620100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1912825/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
