This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1907493 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: disco -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1907493 Title: wifi network keeps disconnecting Status in linux package in Ubuntu: Incomplete Bug description: I'm running Ubuntu 20.04 with the latest updates on a Thinkpad X220. Since about a week I keep having network disconnects. I am using an Intel Corporation Centrino Advanced-N 6205 wifi chip. Before it's been working great. There seem to be others with this recent problem. https://askubuntu.com/questions/1298278/i-keep-getting-disconnected $dmesg shows: [35764.191444] IPv6: ADDRCONF(NETDEV_CHANGE): wlp3s0: link becomes ready [35764.207135] wlp3s0: Limiting TX power to 20 (20 - 0) dBm as advertised by 5c:49:79:33:f5:69 [35770.664591] e1000e: enp0s25 NIC Link is Down [35823.702523] wlp3s0: disassociated from 5c:49:79:33:f5:69 (Reason: 33=DISASSOC_QAP_NO_BANDWIDTH) [35823.949141] wlp3s0: authenticate with 5c:49:79:33:f5:6a [35823.952112] wlp3s0: send auth to 5c:49:79:33:f5:6a (try 1/3) [35824.027366] wlp3s0: authenticated [35824.028058] wlp3s0: associate with 5c:49:79:33:f5:6a (try 1/3) [35824.031316] wlp3s0: RX AssocResp from 5c:49:79:33:f5:6a (capab=0x1511 status=0 aid=3) [35824.049972] wlp3s0: associated [35824.051644] wlp3s0: deauthenticating from 5c:49:79:33:f5:6a by local choice (Reason: 1=UNSPECIFIED) [35827.875982] wlp3s0: authenticate with 5c:49:79:33:f5:69 [35827.883980] wlp3s0: send auth to 5c:49:79:33:f5:69 (try 1/3) [35827.890394] wlp3s0: 5c:49:79:33:f5:69 denied authentication (status 34) [35828.966804] wlp3s0: authenticate with 5c:49:79:33:f5:6a [35828.971132] wlp3s0: send auth to 5c:49:79:33:f5:6a (try 1/3) [35829.043823] wlp3s0: authenticated [35829.044820] wlp3s0: associate with 5c:49:79:33:f5:6a (try 1/3) [35829.047162] wlp3s0: RX AssocResp from 5c:49:79:33:f5:6a (capab=0x1511 status=0 aid=3) [35829.065508] wlp3s0: associated [35829.144604] wlp3s0: Limiting TX power to 23 (23 - 0) dBm as advertised by 5c:49:79:33:f5:6a [35901.739236] wlp3s0: disconnect from AP 5c:49:79:33:f5:6a for new auth to 5c:49:79:33:f5:69 [35901.758760] wlp3s0: authenticate with 5c:49:79:33:f5:69 [35901.762063] wlp3s0: send auth to 5c:49:79:33:f5:69 (try 1/3) [35901.765779] wlp3s0: authenticated [35901.766059] wlp3s0: waiting for beacon from 5c:49:79:33:f5:69 [35901.831428] wlp3s0: associate with 5c:49:79:33:f5:69 (try 1/3) [35901.837432] wlp3s0: RX ReassocResp from 5c:49:79:33:f5:69 (capab=0x1431 status=0 aid=8) [35901.857282] wlp3s0: associated [35901.859310] wlp3s0: deauthenticating from 5c:49:79:33:f5:69 by local choice (Reason: 1=UNSPECIFIED) $journalctl --follow showed this: Dez 09 20:29:05 meschi-ThinkPad-X220 wpa_supplicant[1012]: wlp3s0: Associated with 5c:49:79:33:f5:69 Dez 09 20:29:05 meschi-ThinkPad-X220 wpa_supplicant[1012]: wlp3s0: CTRL-EVENT-SUBNET-STATUS-UPDATE status=0 Dez 09 20:29:05 meschi-ThinkPad-X220 wpa_supplicant[1012]: wlp3s0: CTRL-EVENT-REGDOM-CHANGE init=COUNTRY_IE type=COUNTRY alpha2=DE Dez 09 20:29:05 meschi-ThinkPad-X220 wpa_supplicant[1012]: l2_packet_send - sendto: No buffer space available Dez 09 20:29:05 meschi-ThinkPad-X220 kernel: wlp3s0: deauthenticating from 5c:49:79:33:f5:69 by local choice (Reason: 1=UNSPECIFIED) Dez 09 20:29:05 meschi-ThinkPad-X220 wpa_supplicant[1012]: wlp3s0: CTRL-EVENT-DISCONNECTED bssid=5c:49:79:33:f5:69 reason=1 locally_generated=1 Dez 09 20:29:05 meschi-ThinkPad-X220 wpa_supplicant[1012]: wlp3s0: WPA: 4-Way Handshake failed - pre-shared key may be incorrect Dez 09 20:29:05 meschi-ThinkPad-X220 wpa_supplicant[1012]: wlp3s0: CTRL-EVENT-SSID-TEMP-DISABLED id=0 ssid="wifi-name" auth_failures=1 duration=10 reason=WRONG_KEY Dez 09 20:29:05 meschi-ThinkPad-X220 wpa_supplicant[1012]: wlp3s0: CTRL-EVENT-REGDOM-CHANGE init=CORE type=WORLD Dez 09 20:29:05 meschi-ThinkPad-X220 NetworkManager[141586]: <info> [1607542145.0780] device (wlp3s0): supplicant interface state: associating -> 4-way handshake Dez 09 20:29:05 meschi-ThinkPad-X220 NetworkManager[141586]: <warn> [1607542145.0781] sup-iface[0x560dbca5e1e0,wlp3s0]: connection disconnected (reason -1) Dez 09 20:29:05 meschi-ThinkPad-X220 NetworkManager[141586]: <info> [1607542145.0833] device (wlp3s0): supplicant interface state: 4-way handshake -> disconnected Dez 09 20:29:05 meschi-ThinkPad-X220 NetworkManager[141586]: <info> [1607542145.0849] device (wlp3s0): Activation: (wifi) disconnected during association, asking for new key Dez 09 20:29:05 meschi-ThinkPad-X220 NetworkManager[141586]: <info> [1607542145.0851] device (wlp3s0): state change: activated -> need-auth (reason 'supplicant-disconnect', sys-iface-state: 'managed') To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1907493/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp