apport information ** Tags added: apport-collected
** Description changed: Hi, I've recently bought a wi-fi card based on Intel AX200 chipset and it is extremly slow if compared with same network performances on the same ssid (and at the same distance from router) on other devices. These are the details of my network sudo lshw -C network; lsb_release -a; uname -a *-network description: Wireless interface product: Wi-Fi 6 AX200 vendor: Intel Corporation physical id: 0 bus info: pci@0000:04:00.0 logical name: wlp4s0 version: 1a serial: 8c:c6:81:19:40:65 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwlwifi driverversion=5.8.0-31-generic firmware=55.d9698065.0 cc-a0-55.ucode ip=192.168.100.8 latency=0 link=yes multicast=yes wireless=IEEE 802.11 resources: irq:16 memory:febfc000-febfffff *-network description: Ethernet interface product: AR8121/AR8113/AR8114 Gigabit or Fast Ethernet vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:02:00.0 logical name: enp2s0 version: b0 serial: 00:24:8c:37:c6:3c capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=ATL1E driverversion=5.8.0-31-generic firmware=L1e latency=0 link=no multicast=yes port=twisted pair resources: irq:17 memory:fe9c0000-fe9fffff ioport:dc00(size=128) *-network:0 description: Ethernet interface physical id: 1 logical name: virbr0 serial: 52:54:00:50:fd:ef capabilities: ethernet physical configuration: autonegotiation=off broadcast=yes driver=bridge driverversion=2.3 firmware=N/A ip=192.168.122.1 link=no multicast=yes *-network:1 DISABLED description: Ethernet interface physical id: 2 logical name: virbr0-nic serial: 52:54:00:50:fd:ef size: 10Mbit/s capabilities: ethernet physical configuration: autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full link=no multicast=yes port=twisted pair speed=10Mbit/s No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.10 Release: 20.10 Codename: groovy Linux mirko-P5QL-PRO 5.8.0-31-generic #33-Ubuntu SMP Mon Nov 23 18:44:54 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux I've tried many of the solutions found on the internet: - setting the option 11n_disable=1 (slightly improved but still slow) - setting the option 11n_disable=8 - edit /etc/nsswitch.conf commenting the line "hosts: files mdns4_minimal [NOTFOUND=return] dns mdns4" and adding the line "hosts: files dns" - disabling IPv6 support But results are still the same and connection keeps being slow (no more than 15 MB/s vs. 300+ MB/s on my smartphones using the same network). I hope you can help. Thanks. Mirko + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu50.2 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: mirko 3714 F.... pulseaudio + /dev/snd/controlC1: mirko 3714 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.10 + InstallationDate: Installed on 2020-07-16 (144 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + MachineType: System manufacturer P5QL PRO + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 VESA VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-31-generic root=UUID=219a6719-2350-491b-bc86-44d098535818 ro quiet splash nomodeset vt.handoff=7 + ProcVersionSignature: Ubuntu 5.8.0-31.33-generic 5.8.17 + RelatedPackageVersions: + linux-restricted-modules-5.8.0-31-generic N/A + linux-backports-modules-5.8.0-31-generic N/A + linux-firmware 1.190.1 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: yes + Hard blocked: no + Tags: groovy + Uname: Linux 5.8.0-31-generic x86_64 + UpgradeStatus: Upgraded to groovy on 2020-10-23 (45 days ago) + UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 07/01/2009 + dmi.bios.release: 10.4 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 1004 + dmi.board.asset.tag: To Be Filled By O.E.M. + dmi.board.name: P5QL PRO + dmi.board.vendor: ASUSTeK Computer INC. + dmi.board.version: Rev 1.xx + dmi.chassis.asset.tag: Asset-1234567890 + dmi.chassis.type: 3 + dmi.chassis.vendor: Chassis Manufacture + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1004:bd07/01/2009:br10.4:svnSystemmanufacturer:pnP5QLPRO:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QLPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: + dmi.product.family: To Be Filled By O.E.M. + dmi.product.name: P5QL PRO + dmi.product.sku: To Be Filled By O.E.M. + dmi.product.version: System Version + dmi.sys.vendor: System manufacturer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1906987/+attachment/5441741/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1906987 Title: Wireless card with Intel AX200 chipset downloading very slow on Ubuntu 20.10 Status in linux package in Ubuntu: Confirmed Bug description: Hi, I've recently bought a wi-fi card based on Intel AX200 chipset and it is extremly slow if compared with same network performances on the same ssid (and at the same distance from router) on other devices. These are the details of my network sudo lshw -C network; lsb_release -a; uname -a *-network description: Wireless interface product: Wi-Fi 6 AX200 vendor: Intel Corporation physical id: 0 bus info: pci@0000:04:00.0 logical name: wlp4s0 version: 1a serial: 8c:c6:81:19:40:65 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwlwifi driverversion=5.8.0-31-generic firmware=55.d9698065.0 cc-a0-55.ucode ip=192.168.100.8 latency=0 link=yes multicast=yes wireless=IEEE 802.11 resources: irq:16 memory:febfc000-febfffff *-network description: Ethernet interface product: AR8121/AR8113/AR8114 Gigabit or Fast Ethernet vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:02:00.0 logical name: enp2s0 version: b0 serial: 00:24:8c:37:c6:3c capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=ATL1E driverversion=5.8.0-31-generic firmware=L1e latency=0 link=no multicast=yes port=twisted pair resources: irq:17 memory:fe9c0000-fe9fffff ioport:dc00(size=128) *-network:0 description: Ethernet interface physical id: 1 logical name: virbr0 serial: 52:54:00:50:fd:ef capabilities: ethernet physical configuration: autonegotiation=off broadcast=yes driver=bridge driverversion=2.3 firmware=N/A ip=192.168.122.1 link=no multicast=yes *-network:1 DISABLED description: Ethernet interface physical id: 2 logical name: virbr0-nic serial: 52:54:00:50:fd:ef size: 10Mbit/s capabilities: ethernet physical configuration: autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full link=no multicast=yes port=twisted pair speed=10Mbit/s No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.10 Release: 20.10 Codename: groovy Linux mirko-P5QL-PRO 5.8.0-31-generic #33-Ubuntu SMP Mon Nov 23 18:44:54 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux I've tried many of the solutions found on the internet: - setting the option 11n_disable=1 (slightly improved but still slow) - setting the option 11n_disable=8 - edit /etc/nsswitch.conf commenting the line "hosts: files mdns4_minimal [NOTFOUND=return] dns mdns4" and adding the line "hosts: files dns" - disabling IPv6 support But results are still the same and connection keeps being slow (no more than 15 MB/s vs. 300+ MB/s on my smartphones using the same network). I hope you can help. Thanks. Mirko --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu50.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: mirko 3714 F.... pulseaudio /dev/snd/controlC1: mirko 3714 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.10 InstallationDate: Installed on 2020-07-16 (144 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: System manufacturer P5QL PRO NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-31-generic root=UUID=219a6719-2350-491b-bc86-44d098535818 ro quiet splash nomodeset vt.handoff=7 ProcVersionSignature: Ubuntu 5.8.0-31.33-generic 5.8.17 RelatedPackageVersions: linux-restricted-modules-5.8.0-31-generic N/A linux-backports-modules-5.8.0-31-generic N/A linux-firmware 1.190.1 RfKill: 0: phy0: Wireless LAN Soft blocked: yes Hard blocked: no Tags: groovy Uname: Linux 5.8.0-31-generic x86_64 UpgradeStatus: Upgraded to groovy on 2020-10-23 (45 days ago) UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/01/2009 dmi.bios.release: 10.4 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1004 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5QL PRO dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1004:bd07/01/2009:br10.4:svnSystemmanufacturer:pnP5QLPRO:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QLPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: P5QL PRO dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906987/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
