Public bug reported:
I just bought a new HP Envy x360 and installed Ubuntu and my trackpad is
not working and doesn't even seem to be detected. During the
installation this was already the case, but I thought the full
installation may have additional drivers... But no, still not detected
and no clue what to look for.
This here is the content of /proc/bus/input/devices:
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S:
Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:1a/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3 leds
B: PROP=0
B: EV=120013
B: KEY=20000 20 0 0 1500f02100000 3803078f900d401 feffffdfffefffff
fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0003 Vendor=1bcf Product=0005 Version=0110
N: Name="USB Optical Mouse"
P: Phys=usb-0000:00:14.0-1/input0
S:
Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.0/0003:1BCF:0005.0005/input/input4
U: Uniq=
H: Handlers=mouse0 event4
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=1943
B: MSC=10
I: Bus=0003 Vendor=04f2 Product=b6b6 Version=0005
N: Name="HP Wide Vision HD Camera: HP Wi"
P: Phys=usb-0000:00:14.0-5/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-5/3-5:1.0/input/input6
U: Uniq=
H: Handlers=kbd event5
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="HP WMI hotkeys"
P: Phys=wmi/input0
S: Sysfs=/devices/virtual/input/input5
U: Uniq=
H: Handlers=kbd event6
B: PROP=0
B: EV=33
B: KEY=4000000000 0 1000700000000 2102400 0 0
B: MSC=10
B: SW=22
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-54-generic 5.4.0-54.60
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 28 22:05:07 2020
InstallationDate: Installed on 2020-11-28 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: HP HP ENVY x360 Convertible 15-ed1xxx
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic
root=UUID=60f8587f-4aa4-4387-83f2-e19590d56b3b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-54-generic N/A
linux-backports-modules-5.4.0-54-generic N/A
linux-firmware 1.187.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/28/2020
dmi.bios.vendor: Insyde
dmi.bios.version: F.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8825
dmi.board.vendor: HP
dmi.board.version: 48.27
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.06:bd09/28/2020:svnHP:pnHPENVYx360Convertible15-ed1xxx:pvrType1ProductConfigId:rvnHP:rn8825:rvr48.27:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY x360 Convertible 15-ed1xxx
dmi.product.sku: 2H1V1EA#UUZ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug focal
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1906122
Title:
Trackpad not detected on HP Envy x360
Status in linux package in Ubuntu:
Confirmed
Bug description:
I just bought a new HP Envy x360 and installed Ubuntu and my trackpad
is not working and doesn't even seem to be detected. During the
installation this was already the case, but I thought the full
installation may have additional drivers... But no, still not detected
and no clue what to look for.
This here is the content of /proc/bus/input/devices:
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S:
Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:1a/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3 leds
B: PROP=0
B: EV=120013
B: KEY=20000 20 0 0 1500f02100000 3803078f900d401 feffffdfffefffff
fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0003 Vendor=1bcf Product=0005 Version=0110
N: Name="USB Optical Mouse"
P: Phys=usb-0000:00:14.0-1/input0
S:
Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.0/0003:1BCF:0005.0005/input/input4
U: Uniq=
H: Handlers=mouse0 event4
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=1943
B: MSC=10
I: Bus=0003 Vendor=04f2 Product=b6b6 Version=0005
N: Name="HP Wide Vision HD Camera: HP Wi"
P: Phys=usb-0000:00:14.0-5/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-5/3-5:1.0/input/input6
U: Uniq=
H: Handlers=kbd event5
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="HP WMI hotkeys"
P: Phys=wmi/input0
S: Sysfs=/devices/virtual/input/input5
U: Uniq=
H: Handlers=kbd event6
B: PROP=0
B: EV=33
B: KEY=4000000000 0 1000700000000 2102400 0 0
B: MSC=10
B: SW=22
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-54-generic 5.4.0-54.60
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 28 22:05:07 2020
InstallationDate: Installed on 2020-11-28 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: HP HP ENVY x360 Convertible 15-ed1xxx
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic
root=UUID=60f8587f-4aa4-4387-83f2-e19590d56b3b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-54-generic N/A
linux-backports-modules-5.4.0-54-generic N/A
linux-firmware 1.187.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/28/2020
dmi.bios.vendor: Insyde
dmi.bios.version: F.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8825
dmi.board.vendor: HP
dmi.board.version: 48.27
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.06:bd09/28/2020:svnHP:pnHPENVYx360Convertible15-ed1xxx:pvrType1ProductConfigId:rvnHP:rn8825:rvr48.27:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY x360 Convertible 15-ed1xxx
dmi.product.sku: 2H1V1EA#UUZ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906122/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
