Public bug reported:
I have an old Canon Lide30 scanner.
Every time I plug it in, it does not work for 10 to 15 minutes. Then, I
got the following lines in the dmesg log:
[ 1168.105302] xhci_hcd 0000:02:00.0: WARN Set TR Deq Ptr cmd failed due to
incorrect slot or ep state.
[ 1168.105302] xhci_hcd 0000:02:00.0: WARN Set TR Deq Ptr cmd failed due to
incorrect slot or ep state.
[ 1168.107489] xhci_hcd 0000:02:00.0: WARN Successful completion on short TX
[ 1168.107510] xhci_hcd 0000:02:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT
domain=0x0001 address=0xff8f6180 flags=0x0020]
[ 1168.107710] xhci_hcd 0000:02:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT
domain=0x0001 address=0xf4f2b180 flags=0x0020]
[ 1168.107729] xhci_hcd 0000:02:00.0: ERROR Transfer event TRB DMA ptr not part
of current TD ep_index 4 comp_code 1
After this lines, the scanner works perfectly.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-55-generic 5.4.0-55.61
ProcVersionSignature: Ubuntu 5.4.0-55.61-generic 5.4.73
Uname: Linux 5.4.0-55-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.13
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 23 23:47:32 2020
InstallationDate: Installed on 2019-11-16 (373 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
IwConfig:
lo no wireless extensions.
lxcbr0 no wireless extensions.
enp5s0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. AB350M-DS3H
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=ru_RU.UTF-8
SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-55-generic
root=UUID=a5b5bfb1-d905-4b38-acee-3e3392aee389 ro intel_iommu=off quiet splash
vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-55-generic N/A
linux-backports-modules-5.4.0-55-generic N/A
linux-firmware 1.187.4
RfKill:
0: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-05-02 (205 days ago)
dmi.bios.date: 11/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F50a
dmi.board.asset.tag: Default string
dmi.board.name: AB350M-DS3H-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF50a:bd11/27/2019:svnGigabyteTechnologyCo.,Ltd.:pnAB350M-DS3H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAB350M-DS3H-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: AB350M-DS3H
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal package-from-proposed third-party-packages
wayland-session
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1905327
Title:
USB 1.1 scanner takes much time to start working
Status in linux package in Ubuntu:
New
Bug description:
I have an old Canon Lide30 scanner.
Every time I plug it in, it does not work for 10 to 15 minutes. Then,
I got the following lines in the dmesg log:
[ 1168.105302] xhci_hcd 0000:02:00.0: WARN Set TR Deq Ptr cmd failed due to
incorrect slot or ep state.
[ 1168.105302] xhci_hcd 0000:02:00.0: WARN Set TR Deq Ptr cmd failed due to
incorrect slot or ep state.
[ 1168.107489] xhci_hcd 0000:02:00.0: WARN Successful completion on short TX
[ 1168.107510] xhci_hcd 0000:02:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT
domain=0x0001 address=0xff8f6180 flags=0x0020]
[ 1168.107710] xhci_hcd 0000:02:00.0: AMD-Vi: Event logged [IO_PAGE_FAULT
domain=0x0001 address=0xf4f2b180 flags=0x0020]
[ 1168.107729] xhci_hcd 0000:02:00.0: ERROR Transfer event TRB DMA ptr not
part of current TD ep_index 4 comp_code 1
After this lines, the scanner works perfectly.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-55-generic 5.4.0-55.61
ProcVersionSignature: Ubuntu 5.4.0-55.61-generic 5.4.73
Uname: Linux 5.4.0-55-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.13
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 23 23:47:32 2020
InstallationDate: Installed on 2019-11-16 (373 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
IwConfig:
lo no wireless extensions.
lxcbr0 no wireless extensions.
enp5s0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. AB350M-DS3H
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=ru_RU.UTF-8
SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-55-generic
root=UUID=a5b5bfb1-d905-4b38-acee-3e3392aee389 ro intel_iommu=off quiet splash
vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-55-generic N/A
linux-backports-modules-5.4.0-55-generic N/A
linux-firmware 1.187.4
RfKill:
0: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-05-02 (205 days ago)
dmi.bios.date: 11/27/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F50a
dmi.board.asset.tag: Default string
dmi.board.name: AB350M-DS3H-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF50a:bd11/27/2019:svnGigabyteTechnologyCo.,Ltd.:pnAB350M-DS3H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAB350M-DS3H-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: AB350M-DS3H
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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