I have tested two ASUS Crosshair VII Hero and I'm now on an MSI X470 Gaming Pro MAX. I've also used four different AMD Ryzen 7 1800X processors, three of them coming from AMD's RMA process. With the last RMA, the representative told me it was a task for my Linux vendor to fix this. Well, I'm using Ubuntu... so I leave here the message.
The bug opened on Linux's bugzilla has more logs. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1900401 Title: Ryzen 1800X soft lockups Status in linux package in Ubuntu: Confirmed Bug description: System freezes. Sometimes I can move the mouse, sometimes not. Dmesg contains soft lockups, hard lockups and MCEs. Hardware: CPU: Ryzen 7 1800X RAM: Crucial Ballistix 32 GiB DDR4 Motherboard: ASUS Crosshair VI Hero PSU: Corsair TX750v2 I have also tested with a Corsair TX750M and a Gigabyte Aorus Ultra Gaming. I've also used a different memory kit, Corsair LPX Vengeance. Still had issues. I have had the processor replaced by AMD two times. The first time because it segfaulted while executing this script: https://github.com/suaefar/ryzen-test/blob/master/kill-ryzen.sh And the second time because the processor thrown MCEs while executing that same script. Now I'm left with MCEs collected at boot or with soft and hard lockups collected by the kernel with the NMI watchdog timer. Having the extension GNOME Vitals polling hardware sensors with asus- wmi-sensors makes the freezes more frequent. This bug opened in mainline kernel's bugzilla https://bugzilla.kernel.org/show_bug.cgi?id=208201 provides a C program which can trigger errors too (unknown NMIs and PCIe AER). There are two versions: * V1 https://bugzilla.kernel.org/attachment.cgi?id=292941 * V2 https://bugzilla.kernel.org/attachment.cgi?id=292949 [41717.839567] Uhhuh. NMI received for unknown reason 2d on CPU 11. [41717.839568] Do you have a strange power saving mode enabled? [41717.839568] Dazed and confused, but trying to continue and pcieport 0000:00:01.3: AER: Corrected error received: 0000:00:00.0 pcieport 0000:00:01.3: AER: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID) pcieport 0000:00:01.3: AER: device [1022:1453] error status/mask=00001000/00006000 pcieport 0000:00:01.3: AER: [12] Timeout This PCIe error comes from the bus providing USB ports. The Crosshair VI Hero motherboard has shown dead USB ports at boot sometimes, leaving the system without keyboard and mouse and Ubuntu booting slowly. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-generic 5.4.0.51.54 ProcVersionSignature: Ubuntu 5.4.0-51.56-generic 5.4.65 Uname: Linux 5.4.0-51-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: raul 2671 F.... pulseaudio /dev/snd/controlC0: raul 2671 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Oct 19 10:28:31 2020 HibernationDevice: InstallationDate: Installed on 2014-06-05 (2327 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: System manufacturer System Product Name ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-51-generic root=UUID=c46a90a3-0e37-4fb0-87ea-a14d4713dfc4 ro iommu=pt crashkernel=512M-:192M RelatedPackageVersions: linux-restricted-modules-5.4.0-51-generic N/A linux-backports-modules-5.4.0-51-generic N/A linux-firmware 1.187.3 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to focal on 2020-04-26 (175 days ago) dmi.bios.date: 07/31/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 7901 dmi.board.asset.tag: Default string dmi.board.name: CROSSHAIR VI HERO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr7901:bd07/31/2020:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnCROSSHAIRVIHERO:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1900401/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
