Public bug reported: Hi Team,
We are getting below crash while running some computational task on Ubuntu 16.04 on Dell XPS 9570 , during this time, the screen went blank and went to stale state. Unable to provide the apport information . Please check this and provide us a solution Oct 21 10:56:22 exolife kernel: [686745.300154] ------------[ cut here ]------------ Oct 21 10:56:22 exolife kernel: [686745.300156] dp_aux_ch not started status 0xad4003ff Oct 21 10:56:22 exolife kernel: [686745.300227] WARNING: CPU: 6 PID: 1880 at /build/linux-hwe-L8V6Q3/linux-hwe-4.15.0/drivers/gpu/drm/i915/intel_dp.c:1120 intel_dp_aux_ch+0x100/0x670 [i915] Oct 21 10:56:22 exolife kernel: [686745.300229] Modules linked in: ccm rfcomm pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) bbswitch(OE) bnep snd_hda_codec_hdmi snd_hda_codec_realtek snd_ hda_codec_generic wacom hid_multitouch dell_wmi nls_iso8859_1 intel_rapl x86_pkg_temp_thermal intel_powerclamp dell_laptop kvm_intel kvm wmi_bmof dell_smbios dell_wmi_descriptor dcdbas intel_wmi_thunderbo lt irqbypass crct10dif_pclmul crc32_pclmul ghash_clmulni_intel pcbc nvidia_uvm(OE) aesni_intel aes_x86_64 crypto_simd glue_helper cryptd intel_cstate mxm_wmi arc4 iwlmvm mac80211 uvcvideo videobuf2_vmallo c snd_hda_intel videobuf2_memops snd_hda_codec videobuf2_v4l2 videobuf2_core snd_hda_core snd_hwdep videodev snd_pcm media intel_rapl_perf iwlwifi snd_seq_midi snd_seq_midi_event snd_rawmidi input_leds bt usb serio_raw btrtl btbcm btintel Oct 21 10:56:22 exolife kernel: [686745.300263] bluetooth snd_seq rtsx_pci_ms snd_seq_device ecdh_generic snd_timer cfg80211 memstick cdc_acm snd joydev soundcore idma64 virt_dma mei_me intel_lpss_pci me i intel_lpss intel_pch_thermal shpchp processor_thermal_device intel_soc_dts_iosf int3403_thermal int340x_thermal_zone int3400_thermal wmi acpi_thermal_rel dell_smo8800 intel_hid mac_hid sparse_keymap acp i_pad coretemp parport_pc ppdev lp parport autofs4 hid_generic usbhid nvidia_drm(POE) nvidia_modeset(POE) nvidia(POE) rtsx_pci_sdmmc i915 i2c_algo_bit drm_kms_helper syscopyarea sysfillrect sysimgblt fb_s ys_fops ahci nvme ipmi_devintf psmouse nvme_core rtsx_pci drm libahci ipmi_msghandler i2c_hid hid video Oct 21 10:56:22 exolife kernel: [686745.300298] CPU: 6 PID: 1880 Comm: Xorg Tainted: P W OE 4.15.0-60-generic #67~16.04.1-Ubuntu Oct 21 10:56:22 exolife kernel: [686745.300299] Hardware name: Dell Inc. XPS 15 9570/0HWTMH, BIOS 1.14.0 11/08/2019 Oct 21 10:56:22 exolife kernel: [686745.300332] RIP: 0010:intel_dp_aux_ch+0x100/0x670 [i915] Oct 21 10:56:22 exolife kernel: [686745.300334] RSP: 0000:ffffaac485de77b8 EFLAGS: 00010286 Oct 21 10:56:22 exolife kernel: [686745.300335] RAX: 0000000000000000 RBX: 00000000ad4003ff RCX: 0000000000000006 Oct 21 10:56:22 exolife kernel: [686745.300336] RDX: 0000000000000007 RSI: 0000000000000096 RDI: ffff91619bd96490 Oct 21 10:56:22 exolife kernel: [686745.300337] RBP: ffffaac485de7860 R08: 0000000000000001 R09: 000000000000a87a Oct 21 10:56:22 exolife kernel: [686745.300338] R10: ffffaac485de7648 R11: 000000000000a87a R12: ffff9161978ac100 Oct 21 10:56:22 exolife kernel: [686745.300339] R13: ffff9161978ac100 R14: ffff916188ba0000 R15: 00000000fffffff0 Oct 21 10:56:22 exolife kernel: [686745.300341] FS: 00007f87a80cfa00(0000) GS:ffff91619bd80000(0000) knlGS:0000000000000000 Oct 21 10:56:22 exolife kernel: [686745.300342] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 Oct 21 10:56:22 exolife kernel: [686745.300343] CR2: 00007fc96562f000 CR3: 000000085178a001 CR4: 00000000003606e0 Oct 21 10:56:22 exolife kernel: [686745.300344] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000 Oct 21 10:56:22 exolife kernel: [686745.300345] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400 Oct 21 10:56:22 exolife kernel: [686745.300345] Call Trace: Oct 21 10:56:22 exolife kernel: [686745.300352] ? schedule_hrtimeout_range_clock+0xc8/0x1b0 Oct 21 10:56:22 exolife kernel: [686745.300385] intel_dp_aux_transfer+0x174/0x260 [i915] Oct 21 10:56:22 exolife kernel: [686745.300387] ? schedule_hrtimeout_range+0x13/0x20 Oct 21 10:56:22 exolife kernel: [686745.300396] drm_dp_dpcd_access+0x70/0x110 [drm_kms_helper] Oct 21 10:56:22 exolife kernel: [686745.300403] drm_dp_dpcd_write+0x1b/0x20 [drm_kms_helper] Oct 21 10:56:22 exolife kernel: [686745.300435] intel_dp_sink_dpms+0x54/0xf0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300466] intel_ddi_pre_enable+0x201/0x7d0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300499] ? fwtable_write32+0x94/0x1e0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300532] intel_encoders_pre_enable.isra.39+0x66/0x80 [i915] Oct 21 10:56:22 exolife kernel: [686745.300566] haswell_crtc_enable+0x269/0x7d0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300595] ? intel_runtime_pm_put+0x56/0xa0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300629] intel_update_crtc+0x47/0xa0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300663] skl_update_crtcs+0x1a9/0x1f0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300695] intel_atomic_commit_tail+0x3c8/0xe00 [i915] Oct 21 10:56:22 exolife kernel: [686745.300403] drm_dp_dpcd_write+0x1b/0x20 [drm_kms_helper] Oct 21 10:56:22 exolife kernel: [686745.300435] intel_dp_sink_dpms+0x54/0xf0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300466] intel_ddi_pre_enable+0x201/0x7d0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300499] ? fwtable_write32+0x94/0x1e0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300532] intel_encoders_pre_enable.isra.39+0x66/0x80 [i915] Oct 21 10:56:22 exolife kernel: [686745.300566] haswell_crtc_enable+0x269/0x7d0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300595] ? intel_runtime_pm_put+0x56/0xa0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300629] intel_update_crtc+0x47/0xa0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300663] skl_update_crtcs+0x1a9/0x1f0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300695] intel_atomic_commit_tail+0x3c8/0xe00 [i915] Oct 21 10:56:22 exolife kernel: [686745.300729] intel_atomic_commit+0x26b/0x2a0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300748] drm_atomic_commit+0x51/0x60 [drm] Oct 21 10:56:22 exolife kernel: [686745.300764] drm_atomic_connector_commit_dpms+0xee/0x100 [drm] Oct 21 10:56:22 exolife kernel: [686745.300779] drm_mode_obj_set_property_ioctl+0x1c4/0x280 [drm] Oct 21 10:56:22 exolife kernel: [686745.300794] ? drm_mode_connector_set_obj_prop+0x80/0x80 [drm] Oct 21 10:56:22 exolife kernel: [686745.300809] drm_mode_connector_property_set_ioctl+0x3f/0x60 [drm] Oct 21 10:56:22 exolife kernel: [686745.300822] drm_ioctl_kernel+0x6b/0xb0 [drm] Oct 21 10:56:22 exolife kernel: [686745.300835] drm_ioctl+0x400/0x470 [drm] Oct 21 10:56:22 exolife kernel: [686745.300850] ? drm_mode_connector_set_obj_prop+0x80/0x80 [drm] Oct 21 10:56:22 exolife kernel: [686745.300854] ? snprintf+0x45/0x70 Oct 21 10:56:22 exolife kernel: [686745.300856] ? _cond_resched+0x1a/0x50 Oct 21 10:56:22 exolife kernel: [686745.300859] ? dput+0x34/0x210 Oct 21 10:56:22 exolife kernel: [686745.300861] do_vfs_ioctl+0xa4/0x600 Oct 21 10:56:22 exolife kernel: [686745.300863] SyS_ioctl+0x79/0x90 Oct 21 10:56:22 exolife kernel: [686745.300867] do_syscall_64+0x73/0x130 Oct 21 10:56:22 exolife kernel: [686745.300869] entry_SYSCALL_64_after_hwframe+0x3d/0xa2 Oct 21 10:56:22 exolife kernel: [686745.300871] RIP: 0033:0x7f87a5afef47 Oct 21 10:56:22 exolife kernel: [686745.300872] RSP: 002b:00007ffde65239e8 EFLAGS: 00003246 ORIG_RAX: 0000000000000010 Oct 21 10:56:22 exolife kernel: [686745.300874] RAX: ffffffffffffffda RBX: 0000000000000000 RCX: 00007f87a5afef47 Oct 21 10:56:22 exolife kernel: [686745.300875] RDX: 00007ffde6523a20 RSI: 00000000c01064ab RDI: 0000000000000012 Oct 21 10:56:22 exolife kernel: [686745.300875] RBP: 00007ffde6523a20 R08: 00005632487747b0 R09: 0000000000000000 Oct 21 10:56:22 exolife kernel: [686745.300876] R10: 00007f87a5b795e0 R11: 0000000000003246 R12: 00000000c01064ab Oct 21 10:56:22 exolife kernel: [686745.300877] R13: 0000000000000012 R14: 0000563247a717e8 R15: 000056324892bfd0 Oct 21 10:56:22 exolife kernel: [686745.300879] Code: 00 00 8b 75 94 4c 89 f7 41 bf f0 ff ff ff e8 78 ef 4c d0 3b 05 6a be 09 00 89 c3 74 1c 89 de 48 c7 c7 90 7d 3b c0 e8 e0 bd 95 cf <0f> 0b 41 bf f0 ff ff ff 89 1d 4a be 09 00 48 8b bd 68 ff ff ff Oct 21 10:56:22 exolife kernel: [686745.300910] ---[ end trace a9af7283743639f5 ]--- Thanks Jay ** Affects: linux (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1900834 Title: Dell XPS 9570 Ubuntu 16.04 drm:intel_dp_aux_ch [i915]] *ERROR* dp aux hw did not signal timeout (has irq: 1) Status in linux package in Ubuntu: New Bug description: Hi Team, We are getting below crash while running some computational task on Ubuntu 16.04 on Dell XPS 9570 , during this time, the screen went blank and went to stale state. Unable to provide the apport information . Please check this and provide us a solution Oct 21 10:56:22 exolife kernel: [686745.300154] ------------[ cut here ]------------ Oct 21 10:56:22 exolife kernel: [686745.300156] dp_aux_ch not started status 0xad4003ff Oct 21 10:56:22 exolife kernel: [686745.300227] WARNING: CPU: 6 PID: 1880 at /build/linux-hwe-L8V6Q3/linux-hwe-4.15.0/drivers/gpu/drm/i915/intel_dp.c:1120 intel_dp_aux_ch+0x100/0x670 [i915] Oct 21 10:56:22 exolife kernel: [686745.300229] Modules linked in: ccm rfcomm pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) bbswitch(OE) bnep snd_hda_codec_hdmi snd_hda_codec_realtek snd_ hda_codec_generic wacom hid_multitouch dell_wmi nls_iso8859_1 intel_rapl x86_pkg_temp_thermal intel_powerclamp dell_laptop kvm_intel kvm wmi_bmof dell_smbios dell_wmi_descriptor dcdbas intel_wmi_thunderbo lt irqbypass crct10dif_pclmul crc32_pclmul ghash_clmulni_intel pcbc nvidia_uvm(OE) aesni_intel aes_x86_64 crypto_simd glue_helper cryptd intel_cstate mxm_wmi arc4 iwlmvm mac80211 uvcvideo videobuf2_vmallo c snd_hda_intel videobuf2_memops snd_hda_codec videobuf2_v4l2 videobuf2_core snd_hda_core snd_hwdep videodev snd_pcm media intel_rapl_perf iwlwifi snd_seq_midi snd_seq_midi_event snd_rawmidi input_leds bt usb serio_raw btrtl btbcm btintel Oct 21 10:56:22 exolife kernel: [686745.300263] bluetooth snd_seq rtsx_pci_ms snd_seq_device ecdh_generic snd_timer cfg80211 memstick cdc_acm snd joydev soundcore idma64 virt_dma mei_me intel_lpss_pci me i intel_lpss intel_pch_thermal shpchp processor_thermal_device intel_soc_dts_iosf int3403_thermal int340x_thermal_zone int3400_thermal wmi acpi_thermal_rel dell_smo8800 intel_hid mac_hid sparse_keymap acp i_pad coretemp parport_pc ppdev lp parport autofs4 hid_generic usbhid nvidia_drm(POE) nvidia_modeset(POE) nvidia(POE) rtsx_pci_sdmmc i915 i2c_algo_bit drm_kms_helper syscopyarea sysfillrect sysimgblt fb_s ys_fops ahci nvme ipmi_devintf psmouse nvme_core rtsx_pci drm libahci ipmi_msghandler i2c_hid hid video Oct 21 10:56:22 exolife kernel: [686745.300298] CPU: 6 PID: 1880 Comm: Xorg Tainted: P W OE 4.15.0-60-generic #67~16.04.1-Ubuntu Oct 21 10:56:22 exolife kernel: [686745.300299] Hardware name: Dell Inc. XPS 15 9570/0HWTMH, BIOS 1.14.0 11/08/2019 Oct 21 10:56:22 exolife kernel: [686745.300332] RIP: 0010:intel_dp_aux_ch+0x100/0x670 [i915] Oct 21 10:56:22 exolife kernel: [686745.300334] RSP: 0000:ffffaac485de77b8 EFLAGS: 00010286 Oct 21 10:56:22 exolife kernel: [686745.300335] RAX: 0000000000000000 RBX: 00000000ad4003ff RCX: 0000000000000006 Oct 21 10:56:22 exolife kernel: [686745.300336] RDX: 0000000000000007 RSI: 0000000000000096 RDI: ffff91619bd96490 Oct 21 10:56:22 exolife kernel: [686745.300337] RBP: ffffaac485de7860 R08: 0000000000000001 R09: 000000000000a87a Oct 21 10:56:22 exolife kernel: [686745.300338] R10: ffffaac485de7648 R11: 000000000000a87a R12: ffff9161978ac100 Oct 21 10:56:22 exolife kernel: [686745.300339] R13: ffff9161978ac100 R14: ffff916188ba0000 R15: 00000000fffffff0 Oct 21 10:56:22 exolife kernel: [686745.300341] FS: 00007f87a80cfa00(0000) GS:ffff91619bd80000(0000) knlGS:0000000000000000 Oct 21 10:56:22 exolife kernel: [686745.300342] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 Oct 21 10:56:22 exolife kernel: [686745.300343] CR2: 00007fc96562f000 CR3: 000000085178a001 CR4: 00000000003606e0 Oct 21 10:56:22 exolife kernel: [686745.300344] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000 Oct 21 10:56:22 exolife kernel: [686745.300345] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400 Oct 21 10:56:22 exolife kernel: [686745.300345] Call Trace: Oct 21 10:56:22 exolife kernel: [686745.300352] ? schedule_hrtimeout_range_clock+0xc8/0x1b0 Oct 21 10:56:22 exolife kernel: [686745.300385] intel_dp_aux_transfer+0x174/0x260 [i915] Oct 21 10:56:22 exolife kernel: [686745.300387] ? schedule_hrtimeout_range+0x13/0x20 Oct 21 10:56:22 exolife kernel: [686745.300396] drm_dp_dpcd_access+0x70/0x110 [drm_kms_helper] Oct 21 10:56:22 exolife kernel: [686745.300403] drm_dp_dpcd_write+0x1b/0x20 [drm_kms_helper] Oct 21 10:56:22 exolife kernel: [686745.300435] intel_dp_sink_dpms+0x54/0xf0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300466] intel_ddi_pre_enable+0x201/0x7d0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300499] ? fwtable_write32+0x94/0x1e0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300532] intel_encoders_pre_enable.isra.39+0x66/0x80 [i915] Oct 21 10:56:22 exolife kernel: [686745.300566] haswell_crtc_enable+0x269/0x7d0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300595] ? intel_runtime_pm_put+0x56/0xa0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300629] intel_update_crtc+0x47/0xa0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300663] skl_update_crtcs+0x1a9/0x1f0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300695] intel_atomic_commit_tail+0x3c8/0xe00 [i915] Oct 21 10:56:22 exolife kernel: [686745.300403] drm_dp_dpcd_write+0x1b/0x20 [drm_kms_helper] Oct 21 10:56:22 exolife kernel: [686745.300435] intel_dp_sink_dpms+0x54/0xf0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300466] intel_ddi_pre_enable+0x201/0x7d0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300499] ? fwtable_write32+0x94/0x1e0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300532] intel_encoders_pre_enable.isra.39+0x66/0x80 [i915] Oct 21 10:56:22 exolife kernel: [686745.300566] haswell_crtc_enable+0x269/0x7d0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300595] ? intel_runtime_pm_put+0x56/0xa0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300629] intel_update_crtc+0x47/0xa0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300663] skl_update_crtcs+0x1a9/0x1f0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300695] intel_atomic_commit_tail+0x3c8/0xe00 [i915] Oct 21 10:56:22 exolife kernel: [686745.300729] intel_atomic_commit+0x26b/0x2a0 [i915] Oct 21 10:56:22 exolife kernel: [686745.300748] drm_atomic_commit+0x51/0x60 [drm] Oct 21 10:56:22 exolife kernel: [686745.300764] drm_atomic_connector_commit_dpms+0xee/0x100 [drm] Oct 21 10:56:22 exolife kernel: [686745.300779] drm_mode_obj_set_property_ioctl+0x1c4/0x280 [drm] Oct 21 10:56:22 exolife kernel: [686745.300794] ? drm_mode_connector_set_obj_prop+0x80/0x80 [drm] Oct 21 10:56:22 exolife kernel: [686745.300809] drm_mode_connector_property_set_ioctl+0x3f/0x60 [drm] Oct 21 10:56:22 exolife kernel: [686745.300822] drm_ioctl_kernel+0x6b/0xb0 [drm] Oct 21 10:56:22 exolife kernel: [686745.300835] drm_ioctl+0x400/0x470 [drm] Oct 21 10:56:22 exolife kernel: [686745.300850] ? drm_mode_connector_set_obj_prop+0x80/0x80 [drm] Oct 21 10:56:22 exolife kernel: [686745.300854] ? snprintf+0x45/0x70 Oct 21 10:56:22 exolife kernel: [686745.300856] ? _cond_resched+0x1a/0x50 Oct 21 10:56:22 exolife kernel: [686745.300859] ? dput+0x34/0x210 Oct 21 10:56:22 exolife kernel: [686745.300861] do_vfs_ioctl+0xa4/0x600 Oct 21 10:56:22 exolife kernel: [686745.300863] SyS_ioctl+0x79/0x90 Oct 21 10:56:22 exolife kernel: [686745.300867] do_syscall_64+0x73/0x130 Oct 21 10:56:22 exolife kernel: [686745.300869] entry_SYSCALL_64_after_hwframe+0x3d/0xa2 Oct 21 10:56:22 exolife kernel: [686745.300871] RIP: 0033:0x7f87a5afef47 Oct 21 10:56:22 exolife kernel: [686745.300872] RSP: 002b:00007ffde65239e8 EFLAGS: 00003246 ORIG_RAX: 0000000000000010 Oct 21 10:56:22 exolife kernel: [686745.300874] RAX: ffffffffffffffda RBX: 0000000000000000 RCX: 00007f87a5afef47 Oct 21 10:56:22 exolife kernel: [686745.300875] RDX: 00007ffde6523a20 RSI: 00000000c01064ab RDI: 0000000000000012 Oct 21 10:56:22 exolife kernel: [686745.300875] RBP: 00007ffde6523a20 R08: 00005632487747b0 R09: 0000000000000000 Oct 21 10:56:22 exolife kernel: [686745.300876] R10: 00007f87a5b795e0 R11: 0000000000003246 R12: 00000000c01064ab Oct 21 10:56:22 exolife kernel: [686745.300877] R13: 0000000000000012 R14: 0000563247a717e8 R15: 000056324892bfd0 Oct 21 10:56:22 exolife kernel: [686745.300879] Code: 00 00 8b 75 94 4c 89 f7 41 bf f0 ff ff ff e8 78 ef 4c d0 3b 05 6a be 09 00 89 c3 74 1c 89 de 48 c7 c7 90 7d 3b c0 e8 e0 bd 95 cf <0f> 0b 41 bf f0 ff ff ff 89 1d 4a be 09 00 48 8b bd 68 ff ff ff Oct 21 10:56:22 exolife kernel: [686745.300910] ---[ end trace a9af7283743639f5 ]--- Thanks Jay To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1900834/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp