Public bug reported:
I am using a USB 3.0 hub that works fine under windows or on my ubuntu desktop,
but when connected to my ubuntu laptop all devices connected to the usb hub get
disconnected after a few seconds. It I'm only connecting a mouse and keyboard
so it shouldn't be using up too much current to overload the port.
Also When connecting the devices directly to the usb ports on the laptop, there
are no problems.
The hub in question is:
Bus 002 Device 005: ID 0bda:0411 Realtek Semiconductor Corp. 4-Port USB 3.0 Hub
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-48-generic 5.4.0-48.52
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 10 16:32:19 2020
HibernationDevice: RESUME=UUID=bf3e45df-f573-4ba8-8b87-61ecf156c56a
InstallationDate: Installed on 2018-06-08 (855 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: LENOVO 20216
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-48-generic
root=UUID=4a958754-cdd1-4df3-81e4-742772487e8c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-48-generic N/A
linux-backports-modules-5.4.0-48-generic N/A
linux-firmware 1.187.3
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-06-25 (107 days ago)
dmi.bios.date: 09/18/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 74CN44WW(V3.05)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: VIQY0Y1
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Y410P
dmi.modalias:
dmi:bvnLENOVO:bvr74CN44WW(V3.05):bd09/18/2013:svnLENOVO:pn20216:pvrLenovoIdeaPadY410P:rvnLENOVO:rnVIQY0Y1:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoIdeaPadY410P:
dmi.product.family: IDEAPAD
dmi.product.name: 20216
dmi.product.sku: LENOVO_BI_IDEAPAD
dmi.product.version: Lenovo IdeaPad Y410P
dmi.sys.vendor: LENOVO
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1899290
Title:
usb 3.0 hub devices disconnecting after a few seconds
Status in linux package in Ubuntu:
New
Bug description:
I am using a USB 3.0 hub that works fine under windows or on my ubuntu
desktop, but when connected to my ubuntu laptop all devices connected to the
usb hub get disconnected after a few seconds. It I'm only connecting a mouse
and keyboard so it shouldn't be using up too much current to overload the port.
Also When connecting the devices directly to the usb ports on the laptop,
there are no problems.
The hub in question is:
Bus 002 Device 005: ID 0bda:0411 Realtek Semiconductor Corp. 4-Port USB 3.0
Hub
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-48-generic 5.4.0-48.52
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 10 16:32:19 2020
HibernationDevice: RESUME=UUID=bf3e45df-f573-4ba8-8b87-61ecf156c56a
InstallationDate: Installed on 2018-06-08 (855 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: LENOVO 20216
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-48-generic
root=UUID=4a958754-cdd1-4df3-81e4-742772487e8c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-48-generic N/A
linux-backports-modules-5.4.0-48-generic N/A
linux-firmware 1.187.3
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-06-25 (107 days ago)
dmi.bios.date: 09/18/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 74CN44WW(V3.05)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: VIQY0Y1
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Y410P
dmi.modalias:
dmi:bvnLENOVO:bvr74CN44WW(V3.05):bd09/18/2013:svnLENOVO:pn20216:pvrLenovoIdeaPadY410P:rvnLENOVO:rnVIQY0Y1:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoIdeaPadY410P:
dmi.product.family: IDEAPAD
dmi.product.name: 20216
dmi.product.sku: LENOVO_BI_IDEAPAD
dmi.product.version: Lenovo IdeaPad Y410P
dmi.sys.vendor: LENOVO
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