This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1899132 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1899132 Title: complete freeze with focal 20.04 Status in linux package in Ubuntu: Incomplete Bug description: Hi, my notebook Dell G3 3590 has xubuntu 20.04 installed. The notebook is freezing randomly at boot, with the boot logo. At lock screen or a few minutes after login. I can not reboot,, not even with Magic SysRq key. Could not found a specific error with that caused this in the logs. Tested with nouveau driver and the nvidia driver (450, tested) from the software & updates panel. Logs are captured after a system freeze. Since nothing reacts anymore, I have to restart the system to capture the logs. After the dell community forum, I am not the only one with this problem. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: hannibal 2093 F.... pulseaudio /dev/snd/controlC0: hannibal 2093 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-05-13 (148 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Dell Inc. G3 3590 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-49-generic root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-49.53-generic 5.4.65 RelatedPackageVersions: linux-restricted-modules-5.4.0-49-generic N/A linux-backports-modules-5.4.0-49-generic N/A linux-firmware 1.187.3 Tags: focal Uname: Linux 5.4.0-49-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/28/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.1 dmi.board.name: 0CVWRM dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd08/28/2019:svnDellInc.:pnG33590:pvr:rvnDellInc.:rn0CVWRM:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: GSeries dmi.product.name: G3 3590 dmi.product.sku: 0949 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1899132/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp