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apport-collect 1898059

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** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1898059

Title:
  [POSITIVO BGH] Repeated sound constantly, and some cracky noise
  sometimes (in kernel 5.4.0-48.52, but 5.8.13 works)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I watch youtube videos or hear music in for example spotify or
  anywhere, usually the sounds of what I am playing is heared twice like
  some kind of echo.

  Also, sometimes there is a cracky sound while hearing. I don't know
  what may cause this and that's why I'm reporting this bug. (Before I
  had Linux Mint and that didn't happen, but I prefer Ubuntu so if
  possible I would like a solution, thank you).

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3.5
  ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
  Uname: Linux 5.4.0-48-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bata340    1111 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Oct  1 11:19:48 2020
  InstallationDate: Installed on 2020-08-12 (49 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Audio Interno - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Symptom_PulseAudioLog:
   oct 01 09:19:13 BataBGH dbus-daemon[788]: [system] Activating via systemd: 
service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' 
requested by ':1.28' (uid=1000 pid=1111 comm="/usr/bin/pulseaudio 
--daemonize=no --log-target=jo" label="unconfined")
   oct 01 09:19:15 BataBGH dbus-daemon[788]: [system] Activating via systemd: 
service name='org.bluez' unit='dbus-org.bluez.service' requested by ':1.34' 
(uid=1000 pid=1111 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" 
label="unconfined")
  Symptom_PulsePlaybackTest: PulseAudio playback test failed
  Symptom_SpeakerTestPulseStderr: W r i t e   e r r o r :   - 3 2 , B r o k e n 
  p i p e
  Symptom_Type: Underruns, dropouts, or "crackling" sound
  Title: [POSITIVO BGH, Realtek ALC269VB, Speaker, Internal] Underruns, 
dropouts or crackling sound
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/18/2011
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 1.04.00.IF.Test01
  dmi.board.name: POSITIVO BGH
  dmi.board.vendor: POSITIVO BGH
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: POSITIVO BGH
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLTD:bvr1.04.00.IF.Test01:bd08/18/2011:svnPOSITIVOBGH:pnPOSITIVOBGH:pvrNotApplicable:rvnPOSITIVOBGH:rnPOSITIVOBGH:rvrNotApplicable:cvnPOSITIVOBGH:ct9:cvrN/A:
  dmi.product.name: POSITIVO BGH
  dmi.product.sku: 1234567890
  dmi.product.version: Not Applicable
  dmi.sys.vendor: POSITIVO BGH

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