Public bug reported:
Hi,
there is a bug in Linux kernel. Problem is with graphic card.
I see these lines in dmesg:
[ 1269.113618] i915 0000:00:02.0: GPU HANG: ecode 9:1:0x87f99eb9, in blender
[7901], hang on rcs0
[ 1269.114626] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
And graphical software are very unstable. They're crashing. It looks
like, that graphical software is unstable, but problem is in the kernel.
For example - using Blender is totaly unstable.
I was looking for a solution. I found some discussion and there was
written, kernel >5.5 is solution. So I tried kernel 5.7.7 and bug still
persist. Kernel 5.7.7 was installed from Ubuntu repository. Log from
kernel 5.7.7 is attached.
Modeling in Blender for an 30 minutes is the best way, how to
repruduce this bug.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-42-generic 5.4.0-42.46
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: nosek 2378 F.... pulseaudio
/dev/snd/pcmC0D0p: nosek 2378 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Jul 26 09:59:03 2020
InstallationDate: Installed on 2019-04-04 (478 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 13d3:56cb IMC Networks USB2.0 HD IR UVC WebCam
Bus 001 Device 003: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ZenBook UX362FA_UX362FA
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=cs_CZ.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-42-generic
root=/dev/mapper/hostname-ubuntu_crypt ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-42-generic N/A
linux-backports-modules-5.4.0-42-generic N/A
linux-firmware 1.187.2
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-05-10 (76 days ago)
dmi.bios.date: 05/30/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX362FA.303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX362FA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX362FA.303:bd05/30/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX362FA_UX362FA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX362FA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:
dmi.product.family: ZenBook Flip
dmi.product.name: ZenBook UX362FA_UX362FA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
** Attachment added: "log - kernel 5.7.7"
https://bugs.launchpad.net/bugs/1888981/+attachment/5395863/+files/dmesg-kernel-5.7.7.txt
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1888981
Title:
i915 Resetting rcs0 for hang on rcs0
Status in linux package in Ubuntu:
New
Bug description:
Hi,
there is a bug in Linux kernel. Problem is with graphic card.
I see these lines in dmesg:
[ 1269.113618] i915 0000:00:02.0: GPU HANG: ecode 9:1:0x87f99eb9, in blender
[7901], hang on rcs0
[ 1269.114626] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
And graphical software are very unstable. They're crashing. It looks
like, that graphical software is unstable, but problem is in the
kernel.
For example - using Blender is totaly unstable.
I was looking for a solution. I found some discussion and there was
written, kernel >5.5 is solution. So I tried kernel 5.7.7 and bug
still persist. Kernel 5.7.7 was installed from Ubuntu repository. Log
from kernel 5.7.7 is attached.
Modeling in Blender for an 30 minutes is the best way, how to
repruduce this bug.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-42-generic 5.4.0-42.46
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: nosek 2378 F.... pulseaudio
/dev/snd/pcmC0D0p: nosek 2378 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Jul 26 09:59:03 2020
InstallationDate: Installed on 2019-04-04 (478 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
(20181017.3)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 13d3:56cb IMC Networks USB2.0 HD IR UVC WebCam
Bus 001 Device 003: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ZenBook UX362FA_UX362FA
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=cs_CZ.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-42-generic
root=/dev/mapper/hostname-ubuntu_crypt ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-42-generic N/A
linux-backports-modules-5.4.0-42-generic N/A
linux-firmware 1.187.2
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-05-10 (76 days ago)
dmi.bios.date: 05/30/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX362FA.303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX362FA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX362FA.303:bd05/30/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX362FA_UX362FA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX362FA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:
dmi.product.family: ZenBook Flip
dmi.product.name: ZenBook UX362FA_UX362FA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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