Also, please try changing the profile of your headset to HSP/HFP in Settings.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1887898 Title: Bluetooth sound card not detected Status in bluez package in Ubuntu: Incomplete Bug description: I am able to use my inbuilt mic but unable to use external mic using neither Bluetooth nor mic with USB. My headphones are absolutely working fine with other devices (Mobile Phone or other laptop with windows) ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-62.56~18.04.1-generic 5.3.18 Uname: Linux 5.3.0-62-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: manoj 1480 F.... pulseaudio /dev/snd/controlC0: manoj 1480 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri Jul 17 12:31:29 2020 InstallationDate: Installed on 2019-10-15 (275 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: Bluetooth sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/13/2013 dmi.bios.vendor: Insyde dmi.bios.version: F.6A dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3564 dmi.board.vendor: Hewlett-Packard dmi.board.version: 21.46 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.6A:bd05/13/2013:svnHewlett-Packard:pnHPPaviliong4NotebookPC:pvr0691130000204610000610100:rvnHewlett-Packard:rn3564:rvr21.46:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP Pavilion g4 Notebook PC dmi.product.sku: D7Z60PC#ACJ dmi.product.version: 0691130000204610000610100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1887898/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp