apport information
** Changed in: linux (Ubuntu)
Status: Expired => New
** Tags added: apport-collected focal
** Description changed:
- I am using Ubuntu 19.10 with kernel 5.3.0 on my HP Envy X360 13-ag0xxx.
- The touchpad works fine under most conditions, however whenever the
- system wakes up from a suspended state (on startup) in the first 15-20
- seconds the touchpad is extremely laggy (everything else is smooth) and
- nearly impossible to use. I am using Libinput 1.14.1.
+ I am using Ubuntu 19.10 with kernel 5.3.0 on my HP Envy X360 13-ag0xxx. The
touchpad works fine under most conditions, however whenever the system wakes up
from a suspended state (on startup) in the first 15-20 seconds the touchpad is
extremely laggy (everything else is smooth) and nearly impossible to use. I am
using Libinput 1.14.1.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.3
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: simranjit 2340 F.... pulseaudio
+ /dev/snd/controlC0: simranjit 2340 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-04-25 (83 days ago)
+ InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
+ MachineType: HP HP ENVY x360 Convertible 13-ag0xxx
+ Package: linux (not installed)
+ ProcFB: 0 amdgpudrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic
root=UUID=5cd8ac1d-85c5-4ed5-84c6-fb958f99ee4c ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
+ RelatedPackageVersions:
+ linux-restricted-modules-5.4.0-40-generic N/A
+ linux-backports-modules-5.4.0-40-generic N/A
+ linux-firmware 1.187.1
+ Tags: focal
+ Uname: Linux 5.4.0-40-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 05/13/2019
+ dmi.bios.vendor: AMI
+ dmi.bios.version: F.42
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: 8496
+ dmi.board.vendor: HP
+ dmi.board.version: 92.46
+ dmi.chassis.type: 31
+ dmi.chassis.vendor: HP
+ dmi.chassis.version: Chassis Version
+ dmi.modalias:
dmi:bvnAMI:bvrF.42:bd05/13/2019:svnHP:pnHPENVYx360Convertible13-ag0xxx:pvr:rvnHP:rn8496:rvr92.46:cvnHP:ct31:cvrChassisVersion:
+ dmi.product.family: 103C_5335KV HP Envy
+ dmi.product.name: HP ENVY x360 Convertible 13-ag0xxx
+ dmi.product.sku: 4JV79EA#ABU
+ dmi.sys.vendor: HP
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1857938/+attachment/5393711/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1857938
Title:
Extreme touchpad lag on HP Envy X360 13-ag0xxx on startup/awakening
from suspended state
Status in linux package in Ubuntu:
Confirmed
Bug description:
I am using Ubuntu 20.04 with kernel 5.4.4 on my HP Envy X360 13-ag0xxx. The
touchpad works fine under most conditions, however whenever the system wakes up
from a suspended state (on startup) in the first 15-20 seconds the touchpad is
quite laggy (everything else is smooth) and very hard to use. I am using
Libinput 1.14.1.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: user 2340 F.... pulseaudio
/dev/snd/controlC0: user 2340 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-25 (83 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: HP HP ENVY x360 Convertible 13-ag0xxx
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic
root=UUID=5cd8ac1d-85c5-4ed5-84c6-fb958f99ee4c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
RelatedPackageVersions:
linux-restricted-modules-5.4.0-40-generic N/A
linux-backports-modules-5.4.0-40-generic N/A
linux-firmware 1.187.1
Tags: focal
Uname: Linux 5.4.0-40-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/13/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.42
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8496
dmi.board.vendor: HP
dmi.board.version: 92.46
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAMI:bvrF.42:bd05/13/2019:svnHP:pnHPENVYx360Convertible13-ag0xxx:pvr:rvnHP:rn8496:rvr92.46:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY x360 Convertible 13-ag0xxx
dmi.product.sku: 4JV79EA#ABU
dmi.sys.vendor: HP
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1857938/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
