apport information ** Tags added: apport-collected
** Description changed: machine froze. Only mouse could be moved. BUG: kernel NULL pointer dereference, address: 0000000000000000 Jun 24 18:56:43 MartoBeast kernel: #PF: supervisor write access in kernel mode Jun 24 18:56:43 MartoBeast kernel: #PF: error_code(0x0002) - not-present page Ubuntu 20.04 - Linux MartoBeast 5.4.0-37-generic #41-Ubuntu SMP Wed Jun 3 18:57:02 UTC - 2020 x86_64 x86_64 x86_64 GNU/Linux + Linux MartoBeast 5.4.0-37-generic #41-Ubuntu SMP Wed Jun 3 18:57:02 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.2 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: martin 2649 F.... pulseaudio + /dev/snd/controlC0: martin 2649 F.... pulseaudio + /dev/snd/controlC2: martin 2649 F.... pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2019-12-08 (199 days ago) + InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) + IwConfig: + enp4s0 no wireless extensions. + + lo no wireless extensions. + MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ELITE + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 EFI VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=05d2cb45-6b9c-47b3-8102-e6c6a13de26b ro quiet splash acpi_enforce_resources=lax vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-37-generic N/A + linux-backports-modules-5.4.0-37-generic N/A + linux-firmware 1.187 + RfKill: + 0: hci0: Bluetooth + Soft blocked: no + Hard blocked: no + Tags: focal + Uname: Linux 5.4.0-37-generic x86_64 + UpgradeStatus: Upgraded to focal on 2020-04-24 (61 days ago) + UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo vboxusers + _MarkForUpload: True + dmi.bios.date: 12/06/2019 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: F11 + dmi.board.asset.tag: Default string + dmi.board.name: X570 AORUS ELITE + dmi.board.vendor: Gigabyte Technology Co., Ltd. + dmi.board.version: x.x + dmi.chassis.asset.tag: Default string + dmi.chassis.type: 3 + dmi.chassis.vendor: Default string + dmi.chassis.version: Default string + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF11:bd12/06/2019:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSELITE:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSELITE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: + dmi.product.family: Default string + dmi.product.name: X570 AORUS ELITE + dmi.product.sku: Default string + dmi.product.version: -CF + dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1885031/+attachment/5386908/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1885031 Title: supervisor write access in kernel mode Status in linux package in Ubuntu: Confirmed Bug description: machine froze. Only mouse could be moved. BUG: kernel NULL pointer dereference, address: 0000000000000000 Jun 24 18:56:43 MartoBeast kernel: #PF: supervisor write access in kernel mode Jun 24 18:56:43 MartoBeast kernel: #PF: error_code(0x0002) - not-present page Ubuntu 20.04 Linux MartoBeast 5.4.0-37-generic #41-Ubuntu SMP Wed Jun 3 18:57:02 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: martin 2649 F.... pulseaudio /dev/snd/controlC0: martin 2649 F.... pulseaudio /dev/snd/controlC2: martin 2649 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2019-12-08 (199 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) IwConfig: enp4s0 no wireless extensions. lo no wireless extensions. MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ELITE NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=05d2cb45-6b9c-47b3-8102-e6c6a13de26b ro quiet splash acpi_enforce_resources=lax vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware 1.187 RfKill: 0: hci0: Bluetooth Soft blocked: no Hard blocked: no Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-04-24 (61 days ago) UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo vboxusers _MarkForUpload: True dmi.bios.date: 12/06/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F11 dmi.board.asset.tag: Default string dmi.board.name: X570 AORUS ELITE dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF11:bd12/06/2019:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSELITE:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSELITE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: X570 AORUS ELITE dmi.product.sku: Default string dmi.product.version: -CF dmi.sys.vendor: Gigabyte Technology Co., Ltd. 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