@Patola, it seems you didn't run apport on his machine so I cannot find anything related to QCA6174 in your logs. Please run `sudo apport- collect 1884100` on his machine, with linux-firmware version 1.187 installed, so that we may have a chance to know what happened exactly in this case. Per bug description, this will result in no WiFi, so you may need a usb-ethernet or something similar to gain network access on his device.
** Changed in: linux-firmware (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1884100 Title: Qualcomm Atheros QCA6174 802.11ac fails in linux-firmware 1.187 Status in linux-firmware package in Ubuntu: Incomplete Bug description: This bug is done for a friend. I do talk to him occasionally and he sends me data. As he's a newbie, he doesn't know how to create a proper bug report. Basically, his notebook has the Qualcomm Atheros QCA6174 802.11ac wireless network adapter (rev 32). He had Ubuntu 19.10 and it worked. He updated to 20.04 and it stopped working. He installed 20.04 from scratch and it did not work. 20.04's linux-firmware is 1.187. This version does not work for Qualcomm Atheros QCA6174 802.11ac. I asked him to download 19.10's linux-firmware package from the ubuntu repositories, which is at 1.183. After he installed, apt-marked hold the package so that it would not be upgrade, and rebooted, his wifi worked. I saw the other bug reports regarding this adapter but they are old, the newer one has expired and it seems to be related to the unsigned kernel. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-firmware 1.187 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: patola 2713 F.... pulseaudio /dev/snd/controlC1: patola 2713 F.... pulseaudio /dev/snd/controlC2: patola 2713 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ICEWM Date: Thu Jun 18 18:09:22 2020 Dependencies: HibernationDevice: RESUME=UUID=b9874cf9-f129-4697-aa86-b24082733ed5 InstallationDate: Installed on 2018-01-08 (892 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) IwConfig: enp3s0 no wireless extensions. lo no wireless extensions. MachineType: System manufacturer System Product Name PackageArchitecture: all ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=/dev/mapper/ryzenvg-rootlv ro nvidia-drm.modeset=1 noibrs noibpb nopti nospectre_v2 nospectre_v1 l1tf=off nospec_store_bypass_disable no_stf_barrier mds=off tsx=on tsx_async_abort=off mitigations=off RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware 1.187 RfKill: 0: hci0: Bluetooth Soft blocked: no Hard blocked: no SourcePackage: linux-firmware UpgradeStatus: Upgraded to focal on 2020-05-01 (47 days ago) dmi.bios.date: 09/12/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5220 dmi.board.asset.tag: Default string dmi.board.name: PRIME B350-PLUS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5220:bd09/12/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEB350-PLUS:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=s mtime.conffile..etc.default.apport: 2018-12-08T09:39:42.468905 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1884100/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp