apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1882917/+attachment/5382450/+files/WifiSyslog.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1882917
Title:
Ubuntu freezes after resume from suspend/hibernate in 10-15 sec
Status in linux package in Ubuntu:
Confirmed
Bug description:
Asked her as well: https://askubuntu.com/questions/1247968/ubuntu-
freezes-after-resume-from-suspend-hibernate-in-10-15-sec
Bought new laptop - [Dell
Latitude-5501][https://www.dell.com/ru/business/p/latitude-15-5501-laptop/pd]
with Ubuntu 18.04.4. Works fine, however the only problem exists:
after I close laptop cover or after some time of inactivity Ubuntu
suspends or hibernate (do not know). After I resume it, it starts to
work but in 10-15 sec Ubuntu freezes and I forced to power-off.
Tried many things mentioned here:
- blacklist nouveau
- install older kernel - 4.14.41
- update to newer - 4.18 or latest 5.3 kernel
- switch to proprietary nvidia driver (was installed by default)
- install `lightdm` instead of `gdm3`
- dell software had run some recent firmware upgrade
- etc
Nothing work - it still freezes and it is impossible to work. The only
suggestion I did not tried yet: install kubuntu and then original
nvidia driver from manufacturer site. Do not know however if it
affects warranty? ;) Any ideas how to solve, how to diagnose? Thanks!
System, hardware and security logs during suspend/resume attached
(original 4.15 kernel):
- [System.log](https://pastebin.com/0Ttnu7T9)
- [Security.log](https://pastebin.com/Wme1y1wM)
- [Hardware.log](https://pastebin.com/ujUS5Ce4)
Logs for 4.18 kernel are slightly different:
- [System_4.18.log](https://pastebin.com/WVNXiFdA)
- [Hardware_4.18.log](https://pastebin.com/RphtPj0w)
- [Software_4.18.log](https://pastebin.com/CwypQ4VF)
- [Security_4.18.log](https://pastebin.com/VV2ck2un)
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: aleksey 8485 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20180608-47+brookhollow+X77
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-01-04 (158 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary
20180608-09:38
MachineType: Dell Inc. Latitude 5501
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=ru_UA.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1081-oem
root=UUID=cbf51edd-c7a5-4b05-96bb-e7e5f227e70a ro nvidia-drm.modeset=1
nouveau.blacklist=1 mem_sleep_default=deep quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-1081.91-oem 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-1081-oem N/A
linux-backports-modules-4.15.0-1081-oem N/A
linux-firmware 1.173.18
Tags: bionic
Uname: Linux 4.15.0-1081-oem x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/12/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.8.4
dmi.board.name: 0Y8H01
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.8.4:bd05/12/2020:svnDellInc.:pnLatitude5501:pvr:rvnDellInc.:rn0Y8H01:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 5501
dmi.sys.vendor: Dell Inc.
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