This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1882195 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: bionic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1882195 Title: Dell Alienware Aurora R9 ubuntu 18.04LTS installation issue Status in linux package in Ubuntu: Incomplete Bug description: Issue:- Getting blank screen after the initial install grub prompt. Tried acpi=off, nomodeset parameters added in grub still no luck Note:- Ubuntu 20.04 LTS worked without any issues. Env:- ==== UEFI - Dual boot, secure boot disabled, SATA to AHCI Bios vers - 1.0.7 $find /sys/devices -name "edid" /sys/devices/pci0000:00/0000:00:02.0/drm/card0/card0-HDMI-A-1/edid /sys/devices/pci0000:00/0000:00:02.0/drm/card0/card0-DP-1/edid $lspci | grep VGA 01:00.0 VGA compatible controller: NVIDIA Corporation TU104 [GeForce RTX 2080 SUPER] (rev a1) 02:00.0 VGA compatible controller: NVIDIA Corporation TU104 [GeForce RTX 2080 SUPER] (rev a1) === nomodeset:- defined to instructs the kernel to not load video drivers and use BIOS modes instead until X is loaded. Surprisingly this desktop comes with single HDMI slot. And there is no any DP port. We need to rely on this one. Apart from the nomodeset/acpi=off, is there any grub parameter can I try here? Please suggest. Please note:- we need to rely on 18.04 LTS due to application compatibility. Please suggest Thanks To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1882195/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp