Created attachment 289445 attachment-1715-0.html Does this mean the issue could be motherboard related? I actually received a reply from AMD and they’re asking me for pictures of the processor installed on the motherboard for some reason.
Best, Ashesh Ambasta > On 1 Jun 2020, at 12:46, bugzilla-dae...@bugzilla.kernel.org wrote: > > https://bugzilla.kernel.org/show_bug.cgi?id=196683 > > --- Comment #681 from Rafal Kupiec (belli...@asiotec.eu.org) --- > (In reply to Ashesh Ambasta from comment #680) >> I've been facing the same issue since I've bought this machine and setting >> my BIOS power settings to "Typical current idle" has only partially fixed >> things (the system still crashes every 1-2 weeks during idle: I leave my >> desk, screensaver fires up, then screens go to sleep, and by the time I get >> back to my desk, the system no longer responds to any input and the only >> option is a hard reset.). >> >> At the time of writing, I can't tell if the AGESA version has made it into >> my motherboard: https://www.asrock.com/mb/AMD/X399M%20Taichi/index.asp#BIOS >> >> But I'd be willing to give this a try. I also just yesterday requested an >> RMA from AMD though: I spoke to their support and they asked me to try >> setting the power settings in the BIOS settings. Once I reported back that >> the power settings only reduced the frequency of these crashes, their >> immediate response was to open an RMA request. It seemed like they were >> aware of the issue and they seemed quite confident that an RMA will fix this >> (I sure hope so since the RMA means at least 2 weeks of downtime for me). > > I wish you luck. I think this is all I can tell you. > I had exact problem with B450. I have opened RMA request and got money back. > I > bought X570 based motherboard and this solved issue for me. > > -- > You are receiving this mail because: > You are on the CC list for the bug. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1690085 Title: Ryzen 1800X freeze - rcu_sched detected stalls on CPUs/tasks Status in Linux: Expired Status in linux package in Ubuntu: Confirmed Bug description: Hi, We aregetting various kernel crash on a pretty new config. We're using Ryzen 1800X CPU with X370 Gaming Pro Carbon MB (7A32V1) using latest BIOS available (1.52) We are running Ubuntu 17.04 (amd64), we've tried different kernel version, native one and releases from http://kernel.ubuntu.com/~kernel-ppa/mainline/ too. Tested kernel version: native 17.04 kernel 4.10.15 Issues are the same, we're getting random freeze on the machine. Here is kern.log entry when happening : May 10 22:41:56 dev2 kernel: [24366.186246] INFO: rcu_sched detected stalls on CPUs/tasks: May 10 22:41:56 dev2 kernel: [24366.187618] 0-...: (1 GPs behind) idle=49b/1/0 softirq=28561/28563 fqs=913449 May 10 22:41:56 dev2 kernel: [24366.188977] (detected by 12, t=1860207 jiffies, g=10001, c=10000, q=4656) May 10 22:41:56 dev2 kernel: [24366.190344] Task dump for CPU 0: May 10 22:41:56 dev2 kernel: [24366.190345] swapper/0 R running task 0 0 0 0x00000008 May 10 22:41:56 dev2 kernel: [24366.190348] Call Trace: May 10 22:41:56 dev2 kernel: [24366.190354] ? native_safe_halt+0x6/0x10 May 10 22:41:56 dev2 kernel: [24366.190355] ? default_idle+0x20/0xd0 May 10 22:41:56 dev2 kernel: [24366.190358] ? arch_cpu_idle+0xf/0x20 May 10 22:41:56 dev2 kernel: [24366.190360] ? default_idle_call+0x23/0x30 May 10 22:41:56 dev2 kernel: [24366.190362] ? do_idle+0x16f/0x200 May 10 22:41:56 dev2 kernel: [24366.190364] ? cpu_startup_entry+0x71/0x80 May 10 22:41:56 dev2 kernel: [24366.190366] ? rest_init+0x77/0x80 May 10 22:41:56 dev2 kernel: [24366.190368] ? start_kernel+0x464/0x485 May 10 22:41:56 dev2 kernel: [24366.190369] ? early_idt_handler_array+0x120/0x120 May 10 22:41:56 dev2 kernel: [24366.190371] ? x86_64_start_reservations+0x24/0x26 May 10 22:41:56 dev2 kernel: [24366.190372] ? x86_64_start_kernel+0x14d/0x170 May 10 22:41:56 dev2 kernel: [24366.190373] ? start_cpu+0x14/0x14 May 10 22:44:56 dev2 kernel: [24546.188093] INFO: rcu_sched detected stalls on CPUs/tasks: May 10 22:44:56 dev2 kernel: [24546.189461] 0-...: (1 GPs behind) idle=49b/1/0 softirq=28561/28563 fqs=935027 May 10 22:44:56 dev2 kernel: [24546.190823] (detected by 14, t=1905212 jiffies, g=10001, c=10000, q=4740) May 10 22:44:56 dev2 kernel: [24546.192191] Task dump for CPU 0: May 10 22:44:56 dev2 kernel: [24546.192192] swapper/0 R running task 0 0 0 0x00000008 May 10 22:44:56 dev2 kernel: [24546.192195] Call Trace: May 10 22:44:56 dev2 kernel: [24546.192199] ? native_safe_halt+0x6/0x10 May 10 22:44:56 dev2 kernel: [24546.192201] ? default_idle+0x20/0xd0 May 10 22:44:56 dev2 kernel: [24546.192203] ? arch_cpu_idle+0xf/0x20 May 10 22:44:56 dev2 kernel: [24546.192204] ? default_idle_call+0x23/0x30 May 10 22:44:56 dev2 kernel: [24546.192206] ? do_idle+0x16f/0x200 May 10 22:44:56 dev2 kernel: [24546.192208] ? cpu_startup_entry+0x71/0x80 May 10 22:44:56 dev2 kernel: [24546.192210] ? rest_init+0x77/0x80 May 10 22:44:56 dev2 kernel: [24546.192211] ? start_kernel+0x464/0x485 May 10 22:44:56 dev2 kernel: [24546.192213] ? early_idt_handler_array+0x120/0x120 May 10 22:44:56 dev2 kernel: [24546.192214] ? x86_64_start_reservations+0x24/0x26 May 10 22:44:56 dev2 kernel: [24546.192215] ? x86_64_start_kernel+0x14d/0x170 May 10 22:44:56 dev2 kernel: [24546.192217] ? start_cpu+0x14/0x14 Depending on the kernel version, we've got NMI watchdog errors related to CPU stuck (mentioning the CPU core id, which is random). Crash is happening randomly, but in general after some hours (3-4h). Now, we've installed kernel 4.11.0-041100-generic #201705041534 this morning and waiting for crash... For now, the machine is not "used", at least, it's not CPU stressed... Thanks --- ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 DistroRelease: Ubuntu 17.04 InstallationDate: Installed on 2017-05-09 (1 days ago) InstallationMedia: Ubuntu-Server 17.04 "Zesty Zapus" - Release amd64 (20170412) Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash Tags: zesty Uname: Linux 4.11.0-041100-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1690085/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
