@Leon Liao : I cannot use apport on this ticket as I am not the person that initiated it. Apport will not allow me to add anything to this ticket.
My SKU is CDRH533 Core i7, 16 Gb Ram, 1 To Mvme, 18.04 Ubuntu I can reproduce the crash by going to Software. It hangs, then Xorg dies. I would love to use apport but how ? Apport does not let me send anything to this bug report, because I am not the one that initiated it. I can use apport and send to the ticket I did open : https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1879389 I dont know what I am supposed to do with apport. If I try to use it on my own ticket it does not work : gilbert@asgard:~$ apport-collect 1879389 The authorization page: (https://launchpad.net/+authorize-token?oauth_token=cXBMtm9WRNlnBwPzdNwN&allow_permission=DESKTOP_INTEGRATION) should be opening in your browser. Use your browser to authorize this program to access Launchpad on your behalf. Waiting to hear from Launchpad about your decision... ERROR: connecting to Launchpad failed: [Errno 13] Permission denied: '/home/gilbert/.cache/apport/launchpad.credentials' You can reset the credentials by removing the file "/home/gilbert/.cache/apport/launchpad.credentials" the command opens a web page I click on accept permanently then the console says permission denied I checked : there is no launchpad.credentials file in the indicated path Because there is no file, it seems it is unable to work I can reproduce the crash all the time. Going to software, looking for visual studio code makes it dies. I would love to upload what you need, but this ticket is not mine, and trying to use apport on the one I opened.. doesnt seem to work. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1878670 Title: [Ice Lake] i915 crashes in hsw_power_well_enable() from icl_tc_phy_aux_power_well_enable() Status in OEM Priority Project: Incomplete Status in linux package in Ubuntu: Triaged Bug description: The system freezes frequently then logs out. If happens at apparently random times, and using no particular app. Extract of syslog is attached. Requested info is below: 1) release Ubuntu 18.04.2 LTS (beaver-osp1-melisa X30) 2) package version gnome-session: Installeret: (ingen) Kandidat: 3.28.1-0ubuntu3 Versionstabel: 3.28.1-0ubuntu3 500 500 http://dk.archive.ubuntu.com/ubuntu bionic-updates/universe amd64 Packages 3.28.1-0ubuntu2 500 500 http://dk.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages 3) Gnome shouldn't crash 4) Gnome crashed To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1878670/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
