apport information ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1879462/+attachment/5374199/+files/AlsaInfo.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1879462 Title: [Dell Inspiron 3790] pulseaudio module-alsa-card failed to find a working profile Status in linux package in Ubuntu: Confirmed Bug description: kchsieh@kchsieh-Inspiron-3790:~$ lsb_release -rd Description: Ubuntu 20.04 LTS Release: 20.04 kchsieh@kchsieh-Inspiron-3790:~$ pulseaudio: Installed: 1:13.99.1-1ubuntu3.2 Candidate: 1:13.99.1-1ubuntu3.2 Version table: *** 1:13.99.1-1ubuntu3.2 500 500 http://tw.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 100 /var/lib/dpkg/status 1:13.99.1-1ubuntu3 500 500 http://tw.archive.ubuntu.com/ubuntu focal/main amd64 Packages Expect result: module-alsa-card loads successfully, 'pacmd info' shows the recognized sink device. Actual result: 'pacmd info' shows "Dummy Output", and failed to load module-alsa-card. 1 sink(s) available. * index: 0 name: <auto_null> driver: <module-null-sink.c> flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY state: IDLE suspend cause: (none) priority: 1000 volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB balance 0.00 base volume: 65536 / 100% / 0.00 dB volume steps: 65537 muted: no current latency: 3.51 ms max request: 6 KiB max rewind: 6 KiB monitor source: 0 sample spec: s16le 2ch 44100Hz channel map: front-left,front-right Stereo used by: 0 linked by: 1 configured latency: 40.00 ms; range is 0.50 .. 2000.00 ms module: 14 properties: device.description = "Dummy Output" device.class = "abstract" device.icon_name = "audio-card" --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D5p', '/dev/snd/pcmC0D4p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-16 (33 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200415.2) Package: pulseaudio 1:13.99.1-1ubuntu3.2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.6.0-1010.10-oem 5.6.8 Tags: focal Uname: Linux 5.6.0-1010-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/15/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd08/15/2019:svnDellInc.:pnInspiron3790:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 3790 dmi.product.sku: 096B dmi.sys.vendor: Dell Inc. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kchsieh 1497 F.... pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-04-16 (33 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200415.2) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 0c45:671e Microdia Integrated_Webcam_HD Bus 001 Device 003: ID 8087:0aaa Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 3790 Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1010-oem root=UUID=265793ff-5abd-43bc-8a0a-7bbfa14e31c9 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.6.0-1010.10-oem 5.6.8 RelatedPackageVersions: linux-restricted-modules-5.6.0-1010-oem N/A linux-backports-modules-5.6.0-1010-oem N/A linux-firmware 1.187 Tags: focal Uname: Linux 5.6.0-1010-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/15/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.0:bd08/15/2019:svnDellInc.:pnInspiron3790:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 3790 dmi.product.sku: 096B dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1879462/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
