This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1879075
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1879075
Title:
Bluetooth sound card not detected.
Status in linux package in Ubuntu:
Incomplete
Bug description:
not connecting to my Bluetooth headphones. same problem on my desktop
computor. all worked ok with 18.04 .sometimes it will connect but
after a few seconds it will disconnect, if i remove the device, and
then add it, i can get it to connect, but YouTube video stalls with no
sound, if i disconnect the headphones, the video plays.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: chris 1501 F.... pulseaudio
/dev/snd/controlC0: chris 1501 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat May 16 17:06:19 2020
InstallationDate: Installed on 2020-05-04 (12 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: Bluetooth sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/26/2019
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Grumpy_PK
dmi.board.vendor: PK
dmi.board.version: V1.06
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.06
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.06:bd09/26/2019:svnAcer:pnAspireA515-43:pvrV1.06:rvnPK:rnGrumpy_PK:rvrV1.06:cvnAcer:ct10:cvrV1.06:
dmi.product.family: Aspire 5
dmi.product.name: Aspire A515-43
dmi.product.sku: 0000000000000000
dmi.product.version: V1.06
dmi.sys.vendor: Acer
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